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Freiberger Str. 12, 09544, Neuhausen/Erzgebirge, Germany

Review Score

Based on 227 reviews

heart

7.8

Location

9.7

23 reviews

Breakfast

9.3

62 reviews

Wellness Area

8.9

9 reviews

Service

8.7

60 reviews

Cleanliness

6.0

18 reviews

Comfort

4.4

35 reviews

Room

4.4

57 reviews

Vibe

3.3

17 reviews

WiFi

3.0

5 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location.

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.9

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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8.7

"Fantastic service"

Friendly service, especially in the restaurant.

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6.0

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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4.4

"More comfort would be nice"

Uncomfortable and small, but quiet, rooms, with poor beds.

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4.4

"Room needs to be improved"

Old, inadequately maintained rooms with subpar TV's. Fairly clean rooms, though small with uncomfortable beds and poor bathrooms.

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3.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location.

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.8

"Fantastic service"

Friendly service.

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8.2

"Delicious food"

Delicious food.

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6.4

"Quite clean"

Room cleanliness is acceptable.

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4.9

"Room needs to be improved"

Small and somewhat poorly cleaned rooms.

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4.9

"More comfort would be nice"

Small and uncomfortable rooms.

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