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Blvd. Fco. Medina Ascencio Km. 2.5 , 48333, Puerto Vallarta, Mexico

Review Score

Based on 538 reviews

heart

7.7

Location

8.9

88 reviews

Bar and Beverages

8.5

28 reviews

Service

8.3

223 reviews

Cleanliness

6.7

55 reviews

Breakfast

6.0

9 reviews

Room

5.9

138 reviews

Food

5.9

158 reviews

Amenities

4.3

56 reviews

WiFi

2.9

14 reviews

Comfort

2.2

63 reviews

100% Verified Real Reviews

grey circle

8.9

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach.

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8.5

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service.

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8.3

"Fantastic service"

Friendly, professional service, especially at the bar and restaurant. Decent reception but complaints about management. Recreation staff is nice.

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6.7

"Quite clean"

Clean pool area and moderately clean rooms. Clean hotel facilities.

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6.0

"Breakfast is average"

Breakfast is average.

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5.9

"Room is all right"

Rooms amply-sized and moderately tidy with excellent views. Poorly-maintained rooms, badly rated bathrooms and beds. Outdated room and furniture, and problems with the A/C. Shower can be a problem.

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5.9

"Food is all right"

Decent food and menu.

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4.3

"Amenities are not the best"

Grounds are fine, but with outdated facilities.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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8.9

"Great location"

Great location.

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8.5

"Fantastic service"

Friendly service.

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6.8

"Quite clean"

Room cleanliness is acceptable.

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6.0

"Food is all right"

Food is all right.

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5.5

"Room is all right"

Room cleanliness is acceptable.

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2.4

"More comfort would be nice"

More comfort would be nice.

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8.1

"Fantastic service"

Friendly service.

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5.1

"Room is all right"

Room is all right.

Photos from travellers