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789 NANJIN ROAD EAST , 200001, Shanghai, China

Review Score

Based on 7905 reviews

heart

9.0

Location

9.7

2858 reviews

Breakfast

7.9

583 reviews

Pool

7.5

94 reviews

Service

7.4

1752 reviews

Food

6.9

689 reviews

Room

6.0

2205 reviews

WiFi

4.8

60 reviews

Comfort

4.4

852 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Close to public transport and the train. Average parking.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.5

"Great pool"

Great pool.

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7.4

"Fantastic service"

Complaints about the wait staff but overall friendly service. Average management, reception and housekeeping. Concierge service could be more helpful. Booking process should be better organized. Recreation staff is nice.

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6.9

"Food is all right"

Acceptable food, but some dislike the sides. Excellent menu especially desserts and fruits with acceptable prices. Fish & seafood is acceptable. Beef dishes & steaks are all right.

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6.0

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay. Small, old rooms with poor A/C and TV's. Small rooms and poorly cleaned bathrooms. Rooms need regular maintenance. Shower can be a problem. Kitchenettes and minibars are as expected.

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4.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.4

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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9.8

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Convenient car access and well-priced parking. Average parking.

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8.2

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.5

"Great pool"

Great pool.

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7.5

"Fantastic service"

Professional and warm service and acceptable housekeeping. Guests complain about reception staff and management.

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5.7

"Fairly good value for money"

Fairly good value for money.

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5.1

"Room is all right"

Rooms are small, with small bathrooms, yet generally OK with great views. Poorly maintained, old rooms with poor air conditioning and uncomfortable beds. Shower can be a problem.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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9.8

"Great location"

Great location. Near downtown with great sightseeing and shopping. Good car accessibility, and close to public transport.

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8.8

"Bar is awesome"

Bar is awesome.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.6

"Fantastic service"

Service staff are great but the reception is lacking.

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7.5

"Great pool"

Great pool.

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6.3

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay. Old, small rooms and bathrooms. Shower can be a problem.

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4.8

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

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9.6

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.4

"Great pool"

Great pool.

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7.0

"Fantastic service"

Service is friendly and professional but overall average. Decent reception and housekeeping.

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6.3

"Room is all right"

Decent rooms with passable beds, but badly kept up. Views are great and rooms are clean. Smaller, old rooms and bathrooms, and inadequate A/C. Shower can be a problem.

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5.8

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location. Near downtown with great sightseeing and shopping. Good car accessibility, and close to public transport.

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8.0

"Bar is awesome"

Bar is awesome.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.8

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.6

"Great pool"

Great pool.

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6.5

"Service is adequate"

Service is average, but very friendly. Decent reception and housekeeping.

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6.1

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Guests complain about maintenance, age, furnishing, and size of rooms. Small rooms and poorly cleaned bathrooms.

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5.7

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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4.8

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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