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100 118 LEURA MALL , 2780, Blue Mountains, Australia

Review Score

Based on 661 reviews

heart

8.0

Location

9.7

257 reviews

Comfort

7.1

184 reviews

Service

6.8

103 reviews

Room

5.6

309 reviews

Breakfast

5.0

6 reviews

Food

4.3

19 reviews

WiFi

4.0

33 reviews

Cleanliness

3.1

95 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Close to public transport and the train.

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7.1

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Beds are alright but rooms are noisy, and A/C substandard.

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6.8

"Service is adequate"

Reception and service are alright. Friendly and professional staff, and great laundry service. Housekeeping can be a problem.

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5.6

"Room is all right"

So-so rooms, beds, and views. Outdated, rooms with poor cleanliness and maintenance. Spacious rooms with okay minibars. Bathrooms are large but with substandard cleaning. Complaints about furnishing, kitchenettes, and A/C. Shower can be a problem. Adequate balcony.

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5.0

"Breakfast is average"

Breakfast is average.

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4.3

"Food could be better"

Poor dining experience with untidy dining area.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.1

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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9.8

"Great location"

Great location. Near downtown with great sightseeing and shopping. Good parking, close to the train station.

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7.1

"Rather comfortable"

Large, comfortable rooms. Beds are alright but rooms are noisy, and A/C substandard.

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6.8

"Service is adequate"

Reception and service are alright. Service is welcoming, but housekeeping is not great.

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5.6

"Room is all right"

Well-sized, typical rooms with mediocre beds. Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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9.4

"Great location"

Great location, close to the train station. Shopping, restaurants and bars in the area are great. Excellent parking and car access.

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6.8

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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6.7

"Service is adequate"

Friendly service and acceptable reception.

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5.9

"Room is all right"

Well-sized, typical rooms with mediocre beds. Poorly maintained and cleaned rooms. Kitchenette needs more attention.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.2

"Could use a good cleaning"

Rooms could be cleaner.

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9.6

"Great location"

Great location.

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7.1

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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5.7

"Room is all right"

Rooms are acceptable but need cleaning. Comfortable beds in spacious rooms.

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3.2

"Could use a good cleaning"

Rooms could be cleaner.

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