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100 118 LEURA MALL , 2780, Blue Mountains, Australia

Review Score

Based on 663 reviews

heart

8.0

Location

9.5

261 reviews

Service

7.6

103 reviews

Comfort

6.9

188 reviews

Value for money

6.6

42 reviews

Room

5.9

317 reviews

Breakfast

5.0

6 reviews

WiFi

3.2

30 reviews

Cleanliness

3.1

95 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Close to public transport and the train.

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7.6

"Fantastic service"

Friendly and professional staff, and great laundry service. Reception is OK but housekeeping is substandard.

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6.9

"Comfortable"

Beds are decent and generally comfortable. Large rooms with so-so air conditioning. Some rooms are noisy, and bathrooms are so-so.

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6.6

"Fairly good value for money"

Fairly good value for money.

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5.9

"Room is all right"

So-so rooms, beds, and views. Outdated, rooms with poor cleanliness and maintenance. Spacious rooms with charming balconies. Poor quality TV's, furniture, and kitchenettes. Mediocre sized, poorly cleaned bathrooms. A/C and minibars are so-so. Shower was ok.

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5.0

"Breakfast is average"

Breakfast is average.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

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9.6

"Great location"

Great location and easy parking. Good shopping and sightseeing. Train station is close.

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7.7

"Fantastic service"

Fantastic service. Reception is OK but housekeeping is substandard.

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6.9

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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6.7

"Fairly good value for money"

Fairly good value for money.

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5.9

"Room is all right"

Well-sized, typical rooms with mediocre beds. Guests complain about cleanliness, maintenance, and furnishing. Substandard bathrooms, televisions, and air conditioning. Shower was ok. Acceptable minibar.

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3.1

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location, close to the train station. Shopping, restaurants and bars in the area are great. Excellent parking and car access.

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7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.6

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.8

"Room is all right"

Well-sized, typical rooms with mediocre beds. Poorly maintained rooms with substandard kitchenettes and bathrooms. Poorly cleaned rooms with uncomfortable furniture.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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9.5

"Great location"

Great location.

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7.1

"Rather comfortable"

Spacious, comfortable room with acceptable beds.

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6.0

"Room is all right"

Average rooms with standard beds. Big rooms, although there are complaints about cleanliness.

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3.3

"Could use a good cleaning"

Rooms could be cleaner.

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