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100 118 LEURA MALL , 2780, Blue Mountains, Australia

Review Score

Based on 690 reviews

heart

7.9

Location

9.6

257 reviews

Service

7.4

99 reviews

Breakfast

6.3

6 reviews

Room

5.8

313 reviews

WiFi

4.3

32 reviews

Cleanliness

3.7

96 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Close to public transport and the train.

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7.4

"Fantastic service"

Friendly service, especially good laundry service. Reception is OK but housekeeping is substandard.

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6.3

"Breakfast is average"

Breakfast is average.

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5.8

"Room is all right"

Decent rooms with okay views and beds. Poorly maintained and cleaned rooms. Mediocre sized, poorly cleaned bathrooms. Spacious rooms with okay minibars. Guests didn't love the furnishing or kitchenettes. Shower was ok. Average balconies and A/C.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.7

"Great location"

Great location and easy parking. Good shopping and sightseeing. Train station is close.

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7.3

"Fantastic service"

Friendly service.

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6.9

"Comfortable"

Large rooms with average comfort and standard beds. A/C is fine, but rooms are a little noisy.

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5.6

"Room is all right"

Rooms are mediocre, as are the beds and A/C. Spacious rooms, but poorly maintained and cleaned with subpar bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower was ok.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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9.4

"Great location"

Great location, close to the train station. Shopping, restaurants and bars in the area are great. Excellent parking and car access.

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7.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.8

"Comfortable"

Large rooms with average comfort and standard beds. Some rooms are noisy, and bathrooms are so-so.

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6.0

"Room is all right"

Rooms spacious but untidy. So-so beds and bathroom size. Kitchenette needs more attention.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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9.6

"Great location"

Great location.

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7.0

"Rather comfortable"

Large rooms with average comfort and standard beds.

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5.9

"Room is all right"

Average rooms with standard beds. Big rooms, although there are complaints about cleanliness.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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