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59 JALAN SUNGAI BESI, 57100, Kuala Lumpur, Malaysia

Review Score

Based on 1269 reviews

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6.2

Location

7.3

168 reviews

WiFi

5.4

29 reviews

Service

4.4

158 reviews

Room

3.6

309 reviews

Comfort

3.1

132 reviews

Breakfast

2.9

74 reviews

Food

2.8

40 reviews

Amenities

2.5

40 reviews

Cleanliness

2.2

142 reviews

100% Verified Real Reviews

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7.3

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Convenient car access and well-priced parking. Parking is rare. Close to public transport and the train.

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5.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.4

"Service could be improved"

Complaints about friendliness and professionalism of the staff. Complaints about housekeeping and reception.

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3.6

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Rooms not well-kept, with poor beds and furniture. No views, TV's and A/C substandard. Shower was ok.

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3.1

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.9

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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2.8

"Food could be better"

Food could be better.

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2.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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8.4

"Best value for money"

Best value for money.

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7.4

"Great location"

Great location.

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4.1

"Service could be improved"

Service could be friendlier.

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3.1

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms.

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2.9

"Breakfast can be improved"

Breakfast can be improved.

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2.8

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.2

"Could use a good cleaning"

Rooms could be cleaner.

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8.7

"Best value for money"

Best value for money.

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7.1

"Great location"

Great location.

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4.4

"Service could be improved"

Service could be improved.

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3.4

"Room needs to be improved"

Poor beds and room cleanliness.

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3.4

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.9

"Food could be better"

Food could be better.

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2.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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7.4

"Great location"

Great location.

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4.3

"Service could be improved"

Service could be friendlier.

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3.2

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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2.8

"Breakfast can be improved"

Breakfast can be improved.

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2.4

"Could use a good cleaning"

Rooms could be cleaner.

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