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59 JALAN SUNGAI BESI, 57100, Kuala Lumpur, Malaysia

Review Score

Based on 898 reviews

heart

6.6

Location

7.4

132 reviews

WiFi

5.7

24 reviews

Service

4.8

120 reviews

Room

3.5

238 reviews

Cleanliness

3.1

96 reviews

Comfort

2.9

99 reviews

Breakfast

2.7

62 reviews

Food

2.5

32 reviews

100% Verified Real Reviews

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7.4

"Great location"

Great location, close to the train station. Convenient car access and well-priced parking. Parking is rare. Near to the city centre with good shopping options nearby.

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5.7

"Regular internet service"

Average wifi quality.

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4.8

"Service could be improved"

Complaints about friendliness and professionalism of the staff. Complaints about housekeeping and reception.

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3.5

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds. People dislike the TVs, A/C, and furniture. Average view. Shower can be a problem.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.9

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.7

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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2.5

"Food could be better"

Food could be better.

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8.7

"Best value for money"

Best value for money.

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7.4

"Great location"

Well-located, although unfortunately the parking isn't easy.

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4.6

"Service could be improved"

Service could be friendlier.

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3.6

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms.

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2.9

"Could use a good cleaning"

Rooms could be cleaner.

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2.8

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.7

"Breakfast can be improved"

Breakfast can be improved.

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7.3

"Great location"

Great location. Easy car access but inadequate parking.

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4.8

"Service could be improved"

Complaints about reception service.

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3.7

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms.

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3.1

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.8

"Breakfast can be improved"

Breakfast can be improved.

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2.6

"Food could be better"

Food could be better.

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7.5

"Great location"

Great location.

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4.7

"Service could be improved"

Service could be friendlier.

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3.6

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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3.2

"Could use a good cleaning"

Rooms could be cleaner.

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2.9

"More comfort would be nice"

More comfort would be nice.

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2.5

"Breakfast can be improved"

Breakfast can be improved.

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