Based on 576 reviews
Reception and service are alright. Service is welcoming, but housekeeping is not great.
Rooms are reasonably comfortable and very quiet. Small bathrooms, uncomfortable beds, and inadequate A/C.
Rooms are of average size, but badly-maintained and untidy, with complaints about the beds. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Shower can be a problem.
Breakfast can be improved.
Wifi quality could be improved.
Service is adequate.
Reasonably comfortable rooms but small bathrooms.
Moderately-sized rooms but bathrooms are smaller.
Hotel buildings could use some improvement.
Room needs to be improved.
Room is all right.