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Pleikartsförster Str. 101, 69124, Heidelberg, Germany

Review Score

Based on 3334 reviews

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7.7

Service

8.4

626 reviews

Breakfast

8.1

634 reviews

Location

6.5

570 reviews

WiFi

6.4

69 reviews

Comfort

6.2

530 reviews

Food

5.8

161 reviews

Room

5.2

886 reviews

Cleanliness

5.1

300 reviews

Value for money

4.7

350 reviews

Vibe

4.0

150 reviews

Amenities

4.0

110 reviews

100% Verified Real Reviews

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8.4

"Fantastic service"

Friendly and somewhat professional staff, great at reception but subpar in the restaurant. Average bar service and housekeeping. Booking process should be better organized. Room service could have been improved.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.5

"Location is ok"

Location is ok. Accessible by car, but parking is costly. City centre is hard to reach. Decent shopping and great sightseeing.

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6.4

"Regular internet service"

Average wifi quality. Free internet.

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6.2

"Comfortable"

Reasonably comfortable rooms but small bathrooms. Quiet rooms with comfortable beds but insufficient air conditioning.

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5.8

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. Great, but expensive, menu and delicious desserts. Pork dishes are not good. Tasty vegetables.

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5.2

"Room is all right"

Outdated rooms and furniture, with an okay view. Outdated rooms with complaints about minibars, A/C, and cleanliness. Small rooms and poorly cleaned bathrooms. Great beds and TVs. Shower can be a problem.

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5.1

"Quite clean"

Quite clean. Rooms, bathrooms and dining area all need more cleaning. Clean hotel facilities.

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4.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Suitable for solo travelers.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement. Decent hotel grounds and entrance area. Elevator in need of updating. Architecture not so nice.

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8.5

"Fantastic service"

Adequately professional and very friendly service with good reception.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.6

"Location is ok"

Location is fine but far from the city centre. Accessible by car, but parking is costly.

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6.1

"Comfortable"

Adequately comfortable, quiet rooms with okay beds. Small rooms and bathrooms with inadequate A/C.

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6.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.6

"Room is all right"

Rooms relatively tidy with great TV's and acceptable beds. Small, poorly-maintained rooms with subpar furniture. Small rooms and poorly cleaned bathrooms. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

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5.6

"Food is all right"

Substandard dining experience and unpopular side dishes. The menu is okay, with great desserts. Pork dishes are not good.

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4.7

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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4.3

"Amenities are not the best"

Standard facilities but substandard hotel buildings. Elevator in need of updating.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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6.0

"Location is ok"

Location is fine but far from the city centre. Accessible by car, but parking is costly.

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5.8

"Food is all right"

Menu is good and food is alright.

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5.0

"Room is all right"

Bathrooms and rooms are poorly cleaned, furniture is unsightly and A/C lacking. Rooms are old and neglected, but size is OK. Shower can be a problem.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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4.3

"Value for money could be better"

Value for money could be better. High priced breakfast.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.9

"Fantastic service"

Friendly service.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Location is ok"

Location is fine but far from the city centre. Decent, but pricey, parking. Good accessibility by car.

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6.3

"Regular internet service"

Average wifi quality.

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6.0

"Food is all right"

Food is all right.

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5.6

"Quite clean"

Room cleanliness is acceptable.

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5.6

"Room is all right"

Rooms and beds are adequate. Poor maintenance in rooms and bathrooms.

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4.4

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.3

"Vibe is not too good"

Vibe is not too good.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.7

"Fantastic service"

Friendly service.

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8.2

"Tasty breakfast"

Tasty breakfast.

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6.8

"Location is ok"

Location is ok.

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6.1

"Comfortable"

Rooms are somewhat comfortable and decent sized, and very big.

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4.8

"Room needs to be improved"

Bad bathrooms with deficient A/C and inadequately clean rooms. Average sized rooms.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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4.5

"Value for money could be better"

Value for money could be better.

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4.0

"Vibe is not too good"

Vibe is not too good.

Photos from travellers