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Pleikartsförster Str. 101, 69124, Heidelberg, Germany

Review Score

Based on 3485 reviews

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7.6

Service

8.6

667 reviews

Breakfast

8.3

684 reviews

Location

6.6

611 reviews

Comfort

6.2

579 reviews

Food

6.1

184 reviews

WiFi

5.6

65 reviews

Room

5.1

968 reviews

Cleanliness

5.0

330 reviews

Value for money

4.8

367 reviews

Amenities

4.6

117 reviews

Bar and Beverages

4.2

40 reviews

Vibe

4.0

164 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Service is professional and friendly. Decent housekeeping, but poor restaurant service. Pool bar needs better service. Room service could have been improved.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.6

"Location is ok"

Location is ok. Decent, but pricey, parking. City centre is hard to reach. Good accessibility by car. Close to public transport. Decent shopping and great sightseeing.

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6.2

"Comfortable"

Reasonably comfortable rooms but small bathrooms. Quiet rooms with comfortable beds but insufficient air conditioning.

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6.1

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. Nice menu with delicious desserts. Tasty vegetables.

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5.6

"Regular internet service"

WiFi is good value.

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5.1

"Room is all right"

Average-sized rooms with great beds. Rooms need more cleaning and maintenance, with poorly rated minibars. Small rooms and poorly cleaned bathrooms. Outdated rooms with no views, poor A/C and furniture. Shower can be a problem. Standard TV.

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5.0

"Quite clean"

Quite clean. Rooms, bathrooms and dining area all need more cleaning. Clean hotel facilities.

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4.8

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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4.6

"Amenities are not the best"

Grounds are reasonable, but hotel buildings need work. Elevator in need of updating. Architecture not so nice.

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4.2

"Bar could improve"

Poor bar with subpar drinks. Pool bar needs better service.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Suitable for solo travelers.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.6

"Location is ok"

Location is fine but far from the city centre. Decent, but pricey, parking. Good accessibility by car. Close to public transport.

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6.0

"Comfortable"

Adequately comfortable, quiet rooms with okay beds. Small rooms and bathrooms with inadequate A/C.

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5.7

"Food is all right"

Substandard dining experience and unpopular side dishes. The menu is okay, with great desserts. Pork dishes are not good.

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5.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.6

"Regular internet service"

WiFi is good value.

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5.5

"Room is all right"

Reasonably clean rooms with standard beds and TV's. Old, cramped rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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4.6

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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4.4

"Bar could improve"

Bar could improve.

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4.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Location is ok"

Location is fine but far from the city centre. Decent, but pricey, parking. Good accessibility by car.

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6.1

"Food is all right"

Menu is good and food is alright.

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5.5

"Regular internet service"

Regular internet service.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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4.7

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Poorly maintained but reasonably sized rooms with okay beds and subpar furniture. Shower can be a problem.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.3

"Value for money could be better"

Value for money could be better. High priced breakfast.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.0

"Fantastic service"

Friendly service.

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8.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Location is ok"

Location is fine but far from the city centre. Decent, but pricey, parking. Good accessibility by car.

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6.1

"Food is all right"

Food is all right.

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5.7

"Regular internet service"

Regular internet service.

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5.6

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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5.5

"Room is all right"

Average-sized rooms with alright beds. Inadequately cleaned and maintained rooms and bathrooms.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.5

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.3

"Vibe is not too good"

Vibe is not too good.

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8.8

"Fantastic service"

Friendly service.

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8.3

"Tasty breakfast"

Tasty breakfast.

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6.6

"Location is ok"

Okay location and parking.

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6.0

"Comfortable"

Rooms are somewhat comfortable and decent sized, and very big.

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4.6

"Room needs to be improved"

Bad bathrooms with deficient A/C and inadequately clean rooms. Average sized rooms.

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4.6

"Value for money could be better"

Value for money could be better.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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3.9

"Vibe is not too good"

Vibe is not too good.

Photos from travellers