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Pleikartsförster Str. 101, 69124, Heidelberg, Germany

Review Score

Based on 4118 reviews

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7.7

Breakfast

8.5

764 reviews

Service

8.5

775 reviews

WiFi

7.8

58 reviews

Location

6.6

668 reviews

Room

6.0

1111 reviews

Food

5.8

220 reviews

Cleanliness

5.1

423 reviews

Value for money

4.9

399 reviews

Vibe

4.9

201 reviews

Amenities

4.2

140 reviews

100% Verified Real Reviews

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.5

"Fantastic service"

Great reception and management with friendly service. Restaurant service and general service expertise is OK, but housekeeping is poor. Pool bar needs better service. Room service is average. Booking process should be better organized.

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7.8

"Good internet service"

Fast and cheap WiFi. Wifi quality could be improved.

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6.6

"Location is ok"

Location is ok. Good car access, but so-so parking. Parking should be cheaper. City centre is hard to reach. Close to public transport. Shopping and sightseeing are mediocre. Train station is a bit far.

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6.0

"Room is all right"

Average-sized rooms with great beds. Dated, poorly cleaned rooms. Small rooms and poorly cleaned bathrooms. Subpar views and poorly-maintained rooms with insufficient A/C and unstocked minibars. Adequate furniture and TVs. Shower can be a problem.

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5.8

"Food is all right"

Poor dining experience with untidy dining area. Menu is alright but pork dishes are not great. Expensive food with low rated side dishes. Great fruits and vegetables.

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5.1

"Quite clean"

Quite clean. Rooms, bathrooms and dining area all need more cleaning. Clean hotel facilities. Wellness & sports facilities could use better cleaning.

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4.9

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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4.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Suitable for solo travelers.

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4.2

"Amenities are not the best"

Grounds are fine, but with outdated facilities. Elevator in need of updating. Pleasant entrance area. Unspectacular architecture.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Fantastic service"

Adequately professional and very friendly service with good reception.

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6.9

"Location is ok"

Location is fine but far from the city centre. Decent, but pricey, parking. Close to public transport. Good accessibility by car.

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6.6

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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6.5

"Room is all right"

Old, small but relatively tidy rooms with excellent beds. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with poor furniture, A/C, and minibars. Shower can be a problem.

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6.2

"Comfortable"

Comfy, quiet rooms with cozy beds. Small rooms and bathrooms with inadequate A/C.

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5.6

"Food is all right"

Substandard dining experience and unpopular side dishes. The menu is okay, with great desserts.

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5.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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4.8

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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4.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Location is ok"

Location is fine but far from the city centre. Decent, but pricey, parking. Good accessibility by car.

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6.4

"Regular internet service"

Regular internet service.

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5.8

"Food is all right"

Food is all right.

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5.4

"Room is all right"

Furnishings and room sizes are standard. Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Comfortable beds. Shower can be a problem.

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5.1

"Quite clean"

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

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4.9

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.9

"Fantastic service"

Friendly service.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Location is ok"

Location is fine but far from the city centre. Decent, but pricey, parking. Good accessibility by car.

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5.9

"Food is all right"

Food is all right.

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5.8

"Quite clean"

Room cleanliness is acceptable.

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5.8

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Rooms need regular maintenance.

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4.7

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.7

"Fantastic service"

Fantastic service.

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8.2

"Tasty breakfast"

Tasty breakfast.

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6.2

"Location is ok"

Location is ok.

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5.0

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna is ok.

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4.9

"Value for money could be better"

Value for money could be better.

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4.6

"Room needs to be improved"

Average sized but overall poor rooms.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

Photos from travellers