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Pleikartsförster Str. 101, 69124, Heidelberg, Germany

Review Score

Based on 3880 reviews

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7.6

Service

8.6

724 reviews

Breakfast

8.2

738 reviews

Location

6.3

636 reviews

Comfort

6.2

619 reviews

Food

6.2

208 reviews

WiFi

5.4

59 reviews

Cleanliness

5.1

379 reviews

Room

5.1

1039 reviews

Amenities

4.8

127 reviews

Vibe

4.5

185 reviews

Value for money

4.4

385 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Professional, friendly service, and great reception and management. Fine restaurant service but inadequate housekeeping. Pool bar needs better service. Room service could have been improved.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.3

"Location is ok"

Location is ok. Accessible by car, but parking is costly. City centre is hard to reach. Close to public transport. Particularly good for shopping with average sightseeing options closeby.

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6.2

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms with inadequate A/C.

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6.2

"Food is all right"

Adequate menu with an alright dining experience. Complaints about restaurant cleanliness, food price, and side dishes. Great desserts but pork dishes were not highly recommended. Tasty vegetables.

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5.4

"Regular internet service"

WiFi is good value.

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5.1

"Quite clean"

Quite clean. Rooms, bathrooms and dining area all need more cleaning. Clean hotel facilities.

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5.1

"Room is all right"

Great beds in okay rooms. Small, outdated, and dirty rooms with bad furnishings. Small rooms and poorly cleaned bathrooms. Subpar views and poorly-maintained rooms with insufficient A/C and unstocked minibars. Shower can be a problem. Standard TV.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement. Decent hotel grounds and entrance area. Elevator in need of updating. Architecture not so nice. Good outdoor sports facilities.

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4.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Suitable for solo travelers.

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4.4

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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8.1

"Fantastic service"

Adequately professional and very friendly service with good reception.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.7

"Location is ok"

Location is fine but far from the city centre. Accessible by car, but parking is costly. Close to public transport.

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6.2

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms with inadequate A/C.

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5.8

"Food is all right"

Fine menu and okay dining, with good desserts. Unappetizing pork dishes and side dishes.

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5.6

"Room is all right"

Old, small but relatively tidy rooms with excellent beds. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with poor furniture, A/C, and minibars. Shower can be a problem.

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5.5

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.5

"Regular internet service"

WiFi is good value.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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4.4

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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4.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Location is ok"

Location is fine but far from the city centre. Accessible by car, but parking is costly.

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6.0

"Food is all right"

Food is all right.

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5.4

"Regular internet service"

Regular internet service.

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5.0

"Quite clean"

Bathrooms and rooms are untidy. Clean hotel facilities.

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4.9

"Room needs to be improved"

Bathrooms and bedrooms are poorly cleaned and a bit old. Rooms are small and lacking maintenance, but beds are average. Shower can be a problem.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.2

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.0

"Fantastic service"

Friendly service.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Food is all right"

Food is all right.

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6.2

"Location is ok"

Location is fine but far from the city centre. Accessible by car, but parking is costly.

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5.6

"Quite clean"

Room cleanliness is acceptable.

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5.4

"Room is all right"

Rooms and beds are adequate. Poor maintenance in rooms and bathrooms.

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4.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.6

"Vibe is not too good"

Vibe is not too good.

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4.2

"Value for money could be better"

Value for money could be better. High priced breakfast.

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8.8

"Fantastic service"

Fantastic service.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.3

"Location is ok"

Location is ok.

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5.8

"Comfortable"

Small, acceptably comfortable rooms, but insufficient A/C.

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4.5

"Value for money could be better"

Value for money could be better.

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4.5

"Could use a good cleaning"

Could use a good cleaning.

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4.2

"Room needs to be improved"

Smaller, poorly maintained rooms with subpar bathrooms and A/C.

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4.1

"Vibe is not too good"

Vibe is not too good.

Photos from travellers