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Matrosengasse 6 - 8, 1060, Wien, Austria

Review Score

Based on 7286 reviews

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8.1

Location

8.8

1743 reviews

Breakfast

8.4

1220 reviews

Service

8.1

1235 reviews

Room

4.9

1814 reviews

Value for money

4.4

778 reviews

Amenities

4.4

188 reviews

Comfort

4.0

1049 reviews

WiFi

2.3

656 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Near public transport, airport, and train station. Accessible by car, but parking is costly. Great sightseeing, restaurants and shopping nearby.

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8.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.1

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping. Good bar service. Poorly managed with subpar restaurant service. Room service could have been improved. Booking process should be better organized.

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4.9

"Room needs to be improved"

Small, badly maintained rooms with poor minibars. Small rooms and poorly cleaned bathrooms. New, decently clean rooms with normal furnishing. Great beds and decent A/C. Shower can be a problem. Views are decent, and so are the TV's.

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4.4

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Affordable food.

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4.4

"Amenities are not the best"

Grounds are reasonable, but hotel buildings need work. Elevator in need of updating. Beautiful architecture. New facilities.

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4.0

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort. A/C and noise levels are satisfactory.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.2

"Great location"

Great location near lots of shopping. Near public transport, airport, and train station. Accessible by car, but parking is costly.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.5

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Decent reception and housekeeping. Good bar service.

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5.5

"Room is all right"

Reasonably clean rooms with standard furniture, although maintenance levels and air conditioning are poor. Small rooms and poorly cleaned bathrooms. Small rooms and badly rated minibars. Very new rooms with excellent beds. Shower can be a problem. Views are decent, and so are the TV's.

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5.0

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey.

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4.6

"More comfort would be nice"

Problems with room size, comfort, and A/C. Excellent beds, decently quiet.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Great location. Close to public transport and the train. Accessible by car, but parking is costly. Near downtown with great sightseeing and shopping.

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8.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.9

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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5.3

"Food is all right"

Food is all right.

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4.4

"Amenities are not the best"

Uninspiring buildings and a so-so entrance area. Elevator in need of updating.

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4.1

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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4.1

"Room needs to be improved"

Small and poorly maintained rooms. Small rooms and poorly cleaned bathrooms. New, decently clean rooms with normal furnishing. Shower can be a problem.

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3.2

"More comfort would be nice"

Complaints about size and comfort in the rooms and bathrooms, but okay noise level.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Great location near lots of shopping. Close to public transport and the train. Easy car access but inadequate parking.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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5.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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4.5

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.5

"Room needs to be improved"

Small and poorly maintained rooms. Small rooms and poorly cleaned bathrooms. Great beds in acceptably clean rooms with good TV's. Furniture and air conditioning are as expected. New rooms. Shower can be a problem.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.7

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort. A/C and noise levels are satisfactory.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Great location.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Fantastic service.

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7.1

"Clean"

Relatively clean rooms.

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4.7

"Room needs to be improved"

Small but clean enough rooms, with low quality bathrooms.

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4.4

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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3.6

"More comfort would be nice"

Small and uncomfortable rooms.

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2.3

"Complaints about WiFi"

Poor, over-priced WiFi.

Photos from travellers