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130 BESSERER STREET , K1N 9M9, Ottawa, Canada

Review Score

Based on 2296 reviews

heart

8.5

Location

8.8

696 reviews

Service

8.6

509 reviews

Room

6.8

906 reviews

Breakfast

5.9

38 reviews

Cleanliness

5.8

232 reviews

Amenities

3.6

179 reviews

Vibe

3.2

174 reviews

WiFi

3.1

44 reviews

100% Verified Real Reviews

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8.8

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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8.6

"Fantastic service"

Service is friendly, but so-so housekeeping. Great reception and laundry service. Booking process should be better organized. Room service could have been improved.

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6.8

"Room is all right"

Old, reasonably clean rooms, decent beds, and inadequate A/C. Spacious rooms with nice balconies and views, and great kitchenettes. Poorly-maintained rooms with subpar furniture and TVs. Small rooms and poorly cleaned bathrooms.

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5.9

"Breakfast is average"

Decent and moderately priced breakfast.

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5.8

"Quite clean"

Rooms and pool are acceptably clean. Moderately clean hotel facilities. Bathroom needs cleaning. Clean wellness & sports facilities.

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3.6

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Architecture not so nice.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Awesome for families.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.9

"Fantastic service"

Friendly service, especially good laundry service. Professional service and good reception.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Great sightseeing, restaurants and shopping nearby.

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6.7

"Room is all right"

Old rooms, yet somewhat clean with nice beds. Large rooms with great views and nice kitchenettes. Badly maintained and cleaned rooms with poor furnishings.

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5.9

"Breakfast is average"

Breakfast is average.

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5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating. Architecture not so nice.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Great sightseeing, restaurants and shopping nearby.

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8.4

"Fantastic service"

Friendly service and great reception.

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7.3

"Great room"

Large rooms with great views and nice kitchenettes. Rooms not well-kept, with poor beds and furniture. Old but mostly clean rooms, with poor bathrooms.

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7.2

"Rather comfortable"

Large, comfortable rooms. Complaints about beds and noise.

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5.4

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.5

"Complaints about WiFi"

Complaints about WiFi.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Great location"

Good location with shopping nearby but poor access to parking.

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8.6

"Fantastic service"

Friendly service.

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7.3

"Best value for money"

Best value for money.

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7.2

"Rather comfortable"

Large, comfortable rooms.

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6.8

"Room is all right"

Big, decent rooms. Old, poorly maintained rooms.

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6.0

"Quite clean"

Quite clean.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Great location"

Great location near lots of shopping.

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8.9

"Fantastic service"

Friendly service.

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7.3

"Best value for money"

Best value for money.

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6.6

"Room is all right"

Big, decent rooms.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

Photos from travellers