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100 E FRANKLIN ST , 23219, Richmond, United States of America

Review Score

Based on 911 reviews

heart

8.8

Service

9.0

299 reviews

Location

9.0

234 reviews

Vibe

8.6

152 reviews

Amenities

7.7

144 reviews

Room

7.6

326 reviews

Comfort

7.5

171 reviews

Breakfast

6.9

35 reviews

WiFi

6.6

11 reviews

100% Verified Real Reviews

grey circle

9.0

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Good shuttle service. Valet service is ok.

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9.0

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Average parking. Standard parking prices. Close to business sites.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Entrance area is ok. Nice for romantic trips. Good choice for a city trip. Good for business people.

grey circle

7.7

"Great amenities"

Nice hotel buildings and lovely terraces. Outdated facilities with a decent entrance area. Unspectacular architecture.

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7.6

"Great room"

Large rooms and great beds, but inadequate A/C. Bathrooms are large but with substandard cleaning. Acceptable rooms with decent furniture. TV's and minibars are poor. Shower can be a problem.

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7.5

"Very comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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6.9

"Breakfast is average"

Breakfast is average.

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6.6

"Regular internet service"

Regular internet service. Wifi quality could be improved.

grey circle

9.0

"Great location"

Great location with good parking availability.

grey circle

8.9

"Fantastic service"

Friendly service.

grey circle

8.1

"Awesome vibe"

Awesome vibe.

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8.0

"Delicious food"

Delicious food.

grey circle

7.8

"Great amenities"

Nice building.

grey circle

7.1

"Great room"

Spacious rooms with standard bathrooms.

grey circle

8.5

"Fantastic service"

Fantastic service.

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8.0

"Awesome vibe"

Awesome vibe.

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7.0

"Very comfortable"

Comfortable.

grey circle

6.7

"Room is all right"

Rooms and bathrooms are alright.

grey circle

9.1

"Fantastic service"

Friendly service.

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8.2

"Awesome vibe"

Awesome vibe.

grey circle

7.8

"Great amenities"

Great amenities.

grey circle

7.1

"Great room"

Great room.

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