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100 E FRANKLIN ST , 23219, Richmond, United States of America

Review Score

Based on 896 reviews

heart

8.7

Service

8.9

309 reviews

Location

8.8

229 reviews

Vibe

8.2

160 reviews

Amenities

7.8

149 reviews

Room

7.6

339 reviews

Breakfast

6.5

88 reviews

WiFi

6.1

13 reviews

100% Verified Real Reviews

grey circle

8.9

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service. Valet service is ok. Management is alright, but housekeeping is not great. Booking process should be better organized.

grey circle

8.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Parking is rare. Standard parking prices. Close to business sites.

grey circle

8.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Nice for romantic trips. Good choice for a city trip. Good for business people.

grey circle

7.8

"Great amenities"

Great buildings with excellent terrace and entrance. Unspectacular architecture. Facilities in need of refurbishment.

grey circle

7.6

"Great room"

Reasonably recent, large rooms, with great beds. Poorly-maintained rooms with inadequate A/C and bad minibars. Decently-clean rooms with spacious bathrooms. Shower can be a problem.

grey circle

6.5

"Breakfast is average"

Affordable, fairly tasty breakfasts.

grey circle

6.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

grey circle

8.9

"Great location"

Well-located, although unfortunately the parking isn't easy.

grey circle

8.7

"Fantastic service"

Friendly service and great reception. Good shuttle service.

grey circle

7.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel.

grey circle

7.2

"Great room"

Comfortable beds in spacious rooms. Clean enough but poorly maintained rooms with decent bathrooms.

grey circle

6.5

"Breakfast is average"

Breakfast is average.

grey circle

9.0

"Great location"

Great location.

grey circle

8.8

"Fantastic service"

Friendly service.

grey circle

7.7

"Great amenities"

Great amenities.

grey circle

7.7

"Awesome vibe"

Awesome vibe.

grey circle

7.3

"Rather comfortable"

Large, comfortable rooms.

grey circle

7.0

"Great room"

Spacious rooms with standard bathrooms.

grey circle

6.7

"Breakfast is average"

Breakfast is average.

grey circle

9.1

"Fantastic service"

Friendly service.

grey circle

8.9

"Great location"

Great location.

grey circle

8.7

"Best value for money"

Best value for money.

grey circle

7.8

"Great amenities"

Nice building.

grey circle

7.7

"Awesome vibe"

Awesome vibe.

grey circle

7.0

"Great room"

Room is all right.

grey circle

9.0

"Fantastic service"

Friendly service.

grey circle

9.0

"Great location"

Great location.

grey circle

7.5

"Rather comfortable"

Rather comfortable.

grey circle

7.1

"Great room"

Great room.

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