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100 E FRANKLIN ST , 23219, Richmond, United States of America

Review Score

Based on 955 reviews

heart

8.8

Service

9.1

316 reviews

Location

9.0

245 reviews

Vibe

8.3

155 reviews

Amenities

7.9

155 reviews

Room

7.7

343 reviews

Breakfast

6.0

46 reviews

WiFi

5.9

10 reviews

100% Verified Real Reviews

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9.1

"Fantastic service"

Service is professional and friendly. Good shuttle service. Valet service is ok.

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Parking is rare. Standard parking prices. Close to business sites.

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8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Nice for romantic trips. Good choice for a city trip. Good for business people.

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7.9

"Great amenities"

Great buildings with excellent terrace and entrance. Unspectacular architecture. Facilities in need of refurbishment.

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7.7

"Great room"

Large, clean rooms with superb beds. Poorly-maintained rooms with poor furniture, A/C, and minibars. Large, so-so bathroom. Shower can be a problem.

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6.0

"Breakfast is average"

Decent and moderately priced breakfast.

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5.9

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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9.1

"Fantastic service"

Friendly service.

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9.0

"Great location"

Great location with good parking availability.

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8.4

"Delicious food"

Delicious food.

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8.0

"Great amenities"

Nice building.

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7.9

"Awesome vibe"

Awesome vibe.

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7.2

"Great room"

Spacious rooms with standard bathrooms. Rooms need regular maintenance.

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5.9

"Breakfast is average"

Breakfast is average.

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9.1

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service.

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7.8

"Awesome vibe"

Awesome vibe.

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7.1

"Very comfortable"

Very comfortable.

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6.9

"Room is all right"

Rooms and bathrooms are alright.

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9.2

"Fantastic service"

Friendly service.

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9.1

"Great location"

Great location.

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7.9

"Awesome vibe"

Awesome vibe.

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7.8

"Great amenities"

Nice building.

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7.2

"Great room"

Great room.

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9.2

"Fantastic service"

Friendly service.

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7.1

"Great room"

Great room.

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