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Hagenbeckstr. 150, 22527, Hamburg, Germany

Review Score

Based on 2810 reviews

heart

8.9

Cleanliness

9.7

269 reviews

Vibe

9.6

357 reviews

Wellness Area

9.5

107 reviews

Location

9.1

553 reviews

Breakfast

9.0

648 reviews

Amenities

9.0

126 reviews

Service

8.8

932 reviews

Room

8.5

978 reviews

Comfort

8.0

396 reviews

Food

7.0

370 reviews

WiFi

4.1

46 reviews

Pool

0.0

7 reviews

100% Verified Real Reviews

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9.7

"Clean"

Clean hotel facilities. Clean rooms and bathrooms. Clean wellness & sports facilities.

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9.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel. Pleasant entrance area. Good for business people. Luxury hotel.

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9.5

"Great wellness & sports facilities"

Clean and nice sauna area. Good fitness area.

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9.1

"Great location"

Great location. Reasonably central, close to sightseeing and shopping. Good car access, but so-so parking. Close to public transport and the train. Parking should be cheaper.

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9.0

"Tasty breakfast"

Tasty breakfast.

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9.0

"Great amenities"

Good handicap accessible facilities. Great hotel grounds and buildings. Beautiful architecture. Well-suited elevator. Great conference area and nice entrance area.

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8.8

"Fantastic service"

Friendly service, especially housekeeping and reception, but mediocre waitstaff. Service acceptably professional, but bar staff is not great. Room service is perfect. Booking process is sufficient.

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8.5

"Great room"

Large, clean rooms, and good kitchenettes and minibars. Tip-top beds, TVs, and furniture with amazing views. Clean, large bathrooms. Rooms need regular maintenance. Shower was ok.

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8.0

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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7.0

"Delicious food"

Okay dining experience, with a decent but expensive menu in the restaurant. Great salads, snacks, and desserts. Unappetizing pork dishes and side dishes. Fish & seafood is acceptable. Vegetables are average. Untasty beef dishes & steak.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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0.0

"Pool should be renewed"

Pool should be renewed.

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9.8

"Clean"

Clean hotel facilities. Clean rooms.

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9.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel.

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9.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.1

"Great location"

Good location, close to public transport. Great sightseeing and not far from the city centre. Excellent parking and car access.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great amenities"

Nice building.

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8.4

"Great room"

Clean rooms with great beds, however quite poorly-maintained with bad A/C. Generous room size with tip top furnishing. Shower was ok.

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8.3

"Fantastic service"

Adequately professional and very friendly service with good reception.

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8.2

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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7.3

"Bar is awesome"

Bar is awesome.

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7.0

"Delicious food"

Food is great, especially the desserts. Restaurant is pricey, and the menu is alright, but side dishes are not highly recommended.

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4.2

"Complaints about WiFi"

Complaints about WiFi.

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4.0

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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9.6

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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9.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel.

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9.5

"Clean"

Clean rooms.

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9.2

"Great amenities"

Nice building.

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9.2

"Fantastic service"

Adequately professional and very friendly service with good reception.

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9.2

"Great location"

Great location and easy parking. Great sightseeing and not far from the city centre. Close to public transport.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great room"

Large, clean rooms with excellent beds. Bathrooms are impressive, as is the furniture.

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9.6

"Clean"

Clean hotel facilities. Clean rooms.

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9.6

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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9.5

"Awesome vibe"

Awesome vibe. Stylish hotel. Friendly atmosphere.

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9.2

"Great amenities"

Nice building. Beautiful architecture.

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9.0

"Great location"

Good location, close to public transport. Nice access by car with excellent sightseeing.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.6

"Great room"

Large clean rooms with big bathrooms. Nice beds and lovely furniture.

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8.2

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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7.3

"Delicious food"

Uninspiring menu, but good food nonetheless.

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4.3

"Value for money could be better"

Value for money could be better.

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9.7

"Clean"

Clean.

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9.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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9.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.3

"Great location"

Great location and easy parking.

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9.0

"Fantastic service"

Friendly service.

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8.7

"Great room"

Huge rooms with great bathrooms.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.1

"Rather comfortable"

Large and comfortable room with little noise.

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6.8

"Food is all right"

Food is all right.

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4.4

"Value for money could be better"

Value for money could be better.

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