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Hagenbeckstr. 150, 22527, Hamburg, Germany

Review Score

Based on 3046 reviews

heart

8.9

Vibe

9.8

357 reviews

Wellness Area

9.7

121 reviews

Cleanliness

9.6

273 reviews

Amenities

9.1

129 reviews

Service

9.0

943 reviews

Location

9.0

562 reviews

Breakfast

8.9

716 reviews

Room

8.9

988 reviews

Comfort

7.9

385 reviews

Food

6.9

399 reviews

WiFi

5.8

39 reviews

Pool

0.0

5 reviews

100% Verified Real Reviews

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9.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel. Pleasant entrance area. Good for business people. Nice for romantic trips. Luxury hotel.

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9.7

"Great wellness & sports facilities"

Clean and nice sauna area. Good fitness area.

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9.6

"Clean"

Clean hotel facilities. Clean rooms and bathrooms. Clean wellness & sports facilities.

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9.1

"Great amenities"

Great hotel grounds and outdoor sports facilities. Great buildings with nice entrance area and conference rooms. Beautiful architecture. Well-suited elevator. Nice kids facilities.

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9.0

"Fantastic service"

Service is generally friendly, although bar service is poor. Professional restaurant service, housekeeping and reception. Room service is perfect.

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9.0

"Great location"

Great location. Good shopping and sightseeing. Close to public transport and the train. Decent, but pricey, parking. Good accessibility by car.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.9

"Great room"

Modern, spacious, and tidy rooms with well-stocked minibars. Tip-top beds, TVs, and furniture with amazing views. Decent, well-sized bathrooms are very clean. Rooms need regular maintenance.

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7.9

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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6.9

"Food is all right"

Decent dining and menu, with exceptional snacks. Great desserts but pork dishes were not highly recommended. Food is pricey, and side dishes are average. No good fish & seafood. Beef dishes & steaks are all right. Salads are ok. Vegetables are average.

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5.8

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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0.0

"Pool should be renewed"

Pool should be renewed.

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9.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel.

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9.7

"Clean"

Clean hotel facilities. Clean rooms.

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9.6

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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9.4

"Great location"

Great location with excellent sightseeing. Good car access, but so-so parking. Close to public transport.

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8.9

"Great amenities"

Nice building.

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8.7

"Great room"

Tidy rooms with great beds, but needing better maintenance. Generous room size with tip top furnishing. Shower can be a problem.

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8.6

"Fantastic service"

Friendly service, good reception, and okay professionalism and restaurant service.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.0

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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6.7

"Food is all right"

Food is fine, with excellent desserts. Menu and side dishes are decent.

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9.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel.

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9.7

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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9.6

"Clean"

Clean hotel facilities. Clean rooms.

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9.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.2

"Great amenities"

Nice building.

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9.1

"Great location"

Great location with excellent sightseeing. Good car access, but so-so parking. Close to public transport.

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9.0

"Great room"

Large, clean rooms with excellent beds. Bathrooms are impressive, as is the furniture.

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8.9

"Tasty breakfast"

Tasty breakfast.

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7.3

"Delicious food"

Menu is so-so, but food is great, particularly the desserts.

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4.3

"Value for money could be better"

Value for money could be better.

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9.7

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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9.7

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel.

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9.3

"Great amenities"

Nice building. Beautiful architecture.

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9.3

"Clean"

Clean hotel facilities. Clean rooms.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.9

"Great room"

Large, clean rooms with excellent beds. Bathrooms are impressive, as is the furniture.

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8.9

"Great location"

Good location, close to public transport. Nice access by car with excellent sightseeing.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.0

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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7.2

"Delicious food"

Uninspiring menu, but good food nonetheless.

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9.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel.

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9.6

"Clean"

Clean hotel facilities. Clean rooms.

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8.8

"Fantastic service"

Service is professional and friendly.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.6

"Great room"

Great beds and excellent furniture in large, clean rooms. Bathroom is ok.

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8.6

"Great location"

Great location, reasonable parking, and good sightseeing.

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6.6

"Food is all right"

Food is all right.

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