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Hagenbeckstr. 150, 22527, Hamburg, Germany

Review Score

Based on 2750 reviews

heart

8.9

Cleanliness

9.8

248 reviews

Wellness Area

9.6

113 reviews

Vibe

9.4

364 reviews

Amenities

9.1

134 reviews

Service

9.1

902 reviews

Location

8.9

543 reviews

Breakfast

8.8

646 reviews

Room

8.5

966 reviews

Comfort

7.9

400 reviews

Food

7.5

345 reviews

Value for money

4.0

214 reviews

WiFi

3.8

63 reviews

100% Verified Real Reviews

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9.8

"Clean"

Clean hotel facilities. Clean rooms and bathrooms. Clean wellness & sports facilities.

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9.6

"Great wellness & sports facilities"

Clean and nice sauna area. Good fitness area.

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9.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel. Pleasant entrance area. Good for business people. Luxury hotel.

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9.1

"Great amenities"

Good handicap accessible facilities. Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Well-suited elevator.

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9.1

"Fantastic service"

Generally friendly service, with decent bar service and excellent restaurant service. Great, professional service from reception and housekeeping. Room service is perfect. Booking process is sufficient.

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8.9

"Great location"

Great location. Good shopping and sightseeing. Close to public transport and the train. Good accessibility by car. Parking should be cheaper.

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8.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.5

"Great room"

Large, clean rooms, and good kitchenettes and minibars. Tip-top beds, TVs, and furniture with amazing views. Clean, large bathrooms. Rooms badly-maintained with substandard A/C. Shower was ok.

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7.9

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. AC needs updating.

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7.5

"Delicious food"

Decent dining experience with great food and a good menu, but quite expensive. Great salads, snacks, and desserts. Unappetizing pork dishes and side dishes. Fish & seafood is acceptable. Untasty beef dishes & steak.

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4.0

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.9

"Clean"

Clean hotel facilities. Clean rooms.

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9.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel.

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9.5

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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9.1

"Great amenities"

Nice building. Beautiful architecture.

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9.0

"Great location"

Good location, close to public transport. Near to downtown with good options for sightseeing. Good car access, but so-so parking.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Great room"

Clean rooms with great beds, however quite poorly-maintained with bad A/C. Generous room size with tip top furnishing. Shower was ok.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.9

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

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9.8

"Clean"

Clean rooms.

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9.7

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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9.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.1

"Great amenities"

Nice building.

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8.9

"Great location"

Great location with excellent sightseeing. Close to public transport.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.6

"Great room"

Great beds and excellent furniture in large, clean rooms. Bathroom is ok.

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3.6

"Value for money could be better"

Value for money could be better.

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9.7

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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9.6

"Clean"

Clean rooms.

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9.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel.

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9.2

"Great amenities"

Nice building.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.7

"Great location"

Good location, close to public transport. Nice access by car with excellent sightseeing.

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8.5

"Great room"

Large, clean rooms with excellent beds. Bathrooms are impressive, as is the furniture.

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8.1

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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7.7

"Delicious food"

Menu is excellent with tasty food.

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4.1

"Complaints about WiFi"

Complaints about WiFi.

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4.0

"Value for money could be better"

Value for money could be better.

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9.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.3

"Fantastic service"

Friendly service.

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9.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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8.8

"Great location"

Great location with good parking availability.

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8.5

"Great room"

Great room.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.9

"Rather comfortable"

Comfortable rooms, and not too noisy.

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7.1

"Delicious food"

Delicious food.

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4.0

"Value for money could be better"

Value for money could be better.

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