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No.149 Santaishan Road, Xihu District, Hangzhou 0, 310007, Hangzhou, China

Review Score

Based on 1952 reviews

heart

9.9

Cleanliness

9.8

130 reviews

Service

9.8

1269 reviews

Vibe

9.5

476 reviews

Value for money

9.1

104 reviews

Food

9.0

152 reviews

Wellness Area

8.8

6 reviews

Location

8.8

364 reviews

Breakfast

8.7

117 reviews

Room

8.3

349 reviews

Comfort

7.8

120 reviews

Amenities

7.6

81 reviews

WiFi

2.9

7 reviews

100% Verified Real Reviews

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9.8

"Clean"

Clean in the restaurants and guest rooms. Clean hotel facilities.

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9.8

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Great concierge service.

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9.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area. Good for traveling with friends.

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9.1

"Best value for money"

Best value for money. Affordable food.

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9.0

"Delicious food"

Great, affordable, and clean restaurant with excellent desserts.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Great location"

Great location with excellent sightseeing. Easy to park but hard to drive to.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great room"

Clean rooms with wonderful beds and stunning views. Decent bathrooms and adequate-sized, old rooms.

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7.8

"Rather comfortable"

Okay room size, but comfortable and quiet with wonderful beds.

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7.6

"Great amenities"

Outdated facilities, but decent hotel building and pleasant surroundings.

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2.9

"Complaints about WiFi"

Complaints about WiFi.

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9.8

"Clean"

Clean hotel facilities. Clean rooms.

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9.7

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping.

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9.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating.

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9.2

"Delicious food"

Great, affordable restaurant with delicious desserts and fruits.

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9.1

"Best value for money"

Best value for money. Affordable food.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great location"

Great location with excellent sightseeing. Easy to park but hard to drive to.

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8.3

"Great room"

Clean rooms with wonderful beds and stunning views. Decent bathrooms and adequate-sized, old rooms.

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7.7

"Rather comfortable"

Okay room size, but comfortable and quiet with wonderful beds.

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7.3

"Great amenities"

Average buildings with outdated facilities but overall great amenities.

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3.3

"Complaints about WiFi"

Complaints about WiFi.

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9.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.8

"Clean"

Clean rooms.

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9.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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9.1

"Great location"

Great location.

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9.0

"Best value for money"

Best value for money.

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8.8

"Delicious food"

Delicious food.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great room"

Clean rooms.

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7.7

"Great amenities"

Good amenities and hotel building is acceptable.

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7.5

"Rather comfortable"

Comfortable, quiet rooms.

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9.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.8

"Clean"

Clean rooms.

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9.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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9.1

"Best value for money"

Best value for money.

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8.9

"Delicious food"

Delicious food.

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8.8

"Great location"

Great location.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.6

"Great room"

Views are great and rooms are clean.

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8.1

"Rather comfortable"

Comfortable, quiet rooms.

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7.8

"Great amenities"

Great amenities.

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9.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.7

"Clean"

Clean rooms.

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9.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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9.0

"Delicious food"

Delicious food.

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8.8

"Great location"

Great location.

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8.4

"Great room"

Clean rooms.

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7.6

"Rather comfortable"

Rather comfortable.

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