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12, cours Charlemagne, 69002, Lyon, France

Review Score

Based on 805 reviews

heart

7.6

Service

9.0

146 reviews

Location

8.7

179 reviews

Breakfast

6.6

57 reviews

WiFi

4.7

28 reviews

Room

4.5

242 reviews

Comfort

3.7

177 reviews

Amenities

2.6

51 reviews

100% Verified Real Reviews

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9.0

"Fantastic service"

Housekeeping is typical but service staff are very professional.

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8.7

"Great location"

Great location with good parking availability. Close to public transport and the train. Near to the city centre with good shopping options nearby.

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6.6

"Breakfast is average"

Breakfast is average.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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4.5

"Room needs to be improved"

Small rooms with insufficient A/C and subpar furniture. New, clean rooms with standard beds. Bathrooms are small but clean. Shower can be a problem.

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3.7

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.0

"Great location"

Great location. Close to public transport and the train.

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8.9

"Fantastic service"

Wonderful service and decent housekeepers.

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6.5

"Breakfast is average"

Breakfast is average.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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4.4

"Room needs to be improved"

Some don't like the size or furnishing of the rooms. Rooms are tidy, with decent beds. Acceptable rooms with small bathrooms.

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3.7

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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2.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.0

"Fantastic service"

Great service, especially at reception.

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8.9

"Great location"

Great, central location, and okay parking. Close to public transport and the train.

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7.1

"Tasty breakfast"

Tasty breakfast.

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4.0

"Room needs to be improved"

Bathrooms are OK, as are the beds, but rooms are small.

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3.5

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.8

"Great location"

Great location, close to the train station.

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8.7

"Fantastic service"

Friendly service and great reception.

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6.8

"Breakfast is average"

Breakfast is average.

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4.8

"Room needs to be improved"

Smaller rooms with average beds. Acceptable rooms with small bathrooms. Shower can be a problem.

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3.9

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

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2.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.1

"Fantastic service"

Fantastic service.

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4.1

"Room needs to be improved"

Room needs to be improved.

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3.4

"More comfort would be nice"

More comfort would be nice.

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