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81 Kensington Gardens Square , W2 4DJ, London, United Kingdom

Review Score

Based on 3909 reviews

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8.2

Location

9.8

1701 reviews

Cleanliness

9.0

747 reviews

Service

9.0

1116 reviews

Vibe

8.7

284 reviews

Food

7.9

124 reviews

Amenities

6.8

316 reviews

Breakfast

6.0

411 reviews

Room

5.2

1761 reviews

Comfort

4.0

1343 reviews

Bar and Beverages

4.0

24 reviews

WiFi

3.9

159 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking.

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9.0

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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9.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process.

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8.7

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere. Pleasant entrance area. Stylish hotel. Hotel is fairly plain. Nice boutique hotel. Good for traveling with friends. Good choice for a city trip.

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7.9

"Delicious food"

Great overall dining experience, good side dishes, and good snacks. Restaurant menu and prices are okay.

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6.8

"Ordinary amenities"

Hotel buildings are alright and facilities are modern. Great hotel grounds with a beautiful entrance area. Elevator is ok. Beautiful architecture.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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5.2

"Room is all right"

Kitchenettes and rooms, generally, are OK, although could use some maintenance. Small rooms with poor furniture, A/C, and TV's. Rooms tidy and modern with great minibars and excellent views. Small but clean bathrooms. Shower was ok.

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4.0

"More comfort would be nice"

Problems with room size, comfort, and A/C. Noise level is acceptable.

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4.0

"Bar could improve"

Bar could improve.

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3.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.9

"Great location"

Great location. Good car accessibility, and close to public transport. Central location with great sightseeing, dining out and shopping.

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9.3

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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9.1

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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8.7

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel. Friendly atmosphere. Pleasant entrance area.

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7.8

"Delicious food"

Delicious food.

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7.1

"Great amenities"

Average buildings with a nice entrance area.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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4.7

"Room needs to be improved"

Rooms are small and lacking maintenance, but beds are average. Rooms tidy and modern with great minibars and excellent views. Small but clean bathrooms. People dislike the TVs, A/C, and furniture. Shower was ok.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.7

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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9.8

"Great location"

Great location. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby.

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9.4

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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8.9

"Fantastic service"

Friendly and professional housekeepers.

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8.8

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel. Pleasant entrance area. Friendly atmosphere.

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7.8

"Delicious food"

Delicious food.

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7.3

"Great amenities"

Great hotel grounds with a beautiful entrance area. Hotel buildings are alright and facilities are modern. Beautiful architecture.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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5.8

"Room is all right"

Rooms are quite small but generally OK with adequate beds. Small but clean bathrooms. Great views from updated, clean rooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower was ok.

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4.9

"More comfort would be nice"

Problems with room size, comfort, and A/C. Quiet rooms and beds are alright.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great.

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9.1

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Awesome vibe"

Awesome vibe. Modern Hotel.

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7.7

"Delicious food"

Delicious food.

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6.7

"Ordinary amenities"

Average hotel building.

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6.0

"Breakfast is average"

Breakfast is average.

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4.9

"Room needs to be improved"

Small and poorly maintained rooms. New, clean rooms with standard beds. Small but clean bathrooms. Shower was ok.

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3.7

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great.

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9.0

"Clean"

Clean hotel facilities. Clean rooms.

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9.0

"Fantastic service"

Friendly service and great reception.

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8.5

"Awesome vibe"

Awesome vibe.

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6.8

"Ordinary amenities"

Average hotel building.

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5.6

"Room is all right"

Average rooms with standard beds. Small, clean rooms with poor bathrooms.

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4.2

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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