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81 Kensington Gardens Square, W2 4DJ, London (England), United Kingdom

Review Score

Based on 4090 reviews

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8.4

Location

9.8

1640 reviews

Service

9.1

1160 reviews

Cleanliness

8.9

663 reviews

Vibe

8.8

277 reviews

Food

7.9

135 reviews

Amenities

6.6

307 reviews

Breakfast

6.5

408 reviews

Room

6.0

1733 reviews

WiFi

5.7

131 reviews

Comfort

3.8

1311 reviews

Bar and Beverages

3.0

15 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking.

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9.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Room service could have been improved.

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8.9

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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8.8

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Hotel is relatively luxurious. Good for traveling with friends. Nice boutique hotel. Good choice for a city trip.

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7.9

"Delicious food"

Delicious and affordable food, decent menu. Great snacks, side dishes and fruits and desserts.

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6.6

"Ordinary amenities"

Relatively new facilities. Great hotel grounds with a beautiful entrance area. Beautiful architecture. Elevator in need of updating.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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6.0

"Room is all right"

Room is alright but room is poorly-maintained with deficient A/C and furniture. Clean and new, but small, rooms, and excellent views. Decent beds and minibars. Small but clean bathrooms. Shower can be a problem. Subpar TV's and kitchenettes.

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5.7

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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3.8

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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3.0

"Bar could improve"

Bar could improve.

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9.8

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby.

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9.1

"Clean"

Clean hotel facilities. Clean rooms.

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8.9

"Fantastic service"

Friendly service and great reception.

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8.4

"Awesome vibe"

Awesome vibe. Modern Hotel.

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6.8

"Ordinary amenities"

Average hotel building.

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6.5

"Breakfast is average"

Breakfast is average.

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5.2

"Room is all right"

Average rooms with standard beds. Small, clean rooms with poor bathrooms.

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3.5

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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9.8

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby.

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9.1

"Clean"

Clean hotel facilities. Clean rooms.

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8.8

"Fantastic service"

Great, friendly housekeeping.

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8.0

"Delicious food"

Delicious food.

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7.0

"Great amenities"

Great amenities.

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6.8

"Breakfast is average"

Breakfast is average.

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5.8

"Room is all right"

Average, small but clean rooms with decent beds.

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3.8

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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9.8

"Great location"

Great location near shopping and public transport.

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9.1

"Fantastic service"

Friendly service and great reception.

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9.1

"Clean"

Clean hotel facilities.

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8.6

"Awesome vibe"

Awesome vibe.

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6.9

"Ordinary amenities"

Average hotel building.

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5.2

"Room is all right"

Small, but acceptable, rooms.

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3.4

"More comfort would be nice"

Small and uncomfortable rooms.

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9.8

"Great location"

Great location.

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9.2

"Fantastic service"

Friendly service.

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9.1

"Clean"

Clean rooms.

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8.2

"Best value for money"

Best value for money.

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5.4

"Room is all right"

Average, small but clean rooms with decent beds.

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3.9

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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