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81 Kensington Gardens Square , W2 4DJ, London, United Kingdom

Review Score

Based on 4096 reviews

heart

8.2

Location

9.8

1731 reviews

Cleanliness

9.0

722 reviews

Service

8.9

1135 reviews

Vibe

8.6

285 reviews

Food

7.5

139 reviews

Amenities

6.3

316 reviews

Breakfast

6.0

423 reviews

Room

6.0

1781 reviews

WiFi

5.9

161 reviews

Comfort

3.8

1350 reviews

Bar and Beverages

3.6

21 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good car access, but so-so parking.

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9.0

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.6

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere. Pleasant entrance area. Stylish hotel. Nice boutique hotel. Good for traveling with friends. Awesome for families.

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7.5

"Delicious food"

Well-priced and good food with great snacks. Menu and side dishes are decent.

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6.3

"Ordinary amenities"

Hotel buildings are alright and facilities are modern. Great hotel grounds with a beautiful entrance area. Beautiful architecture. Elevator in need of updating.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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6.0

"Room is all right"

Small but adequate rooms, with okay beds and furniture. Rooms tidy and modern with great minibars and excellent views. Neglected rooms with poor air conditioning, TV's, and kitchenettes. Small but clean bathrooms. Shower was ok.

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5.9

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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3.8

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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3.6

"Bar could improve"

Bar could improve.

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9.9

"Great location"

Great location. Good car accessibility, and close to public transport. Great sightseeing, restaurants and shopping nearby.

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9.1

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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9.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.5

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel. Pleasant entrance area.

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7.5

"Delicious food"

Delicious food.

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6.8

"Ordinary amenities"

Average hotel building. Great hotel grounds with a beautiful entrance area.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Room is all right"

Great views, and so-so rooms, furniture, and beds. Poorly maintained, little room with inadequate air conditioners and televisions. Modern, tidy rooms. Small but clean bathrooms. Shower was ok.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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9.9

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

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9.2

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.5

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel. Pleasant entrance area.

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7.5

"Delicious food"

Delicious food.

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6.8

"Ordinary amenities"

Average hotel building. Great hotel grounds with a beautiful entrance area. Beautiful architecture.

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6.5

"Room is all right"

Tidy rooms with nice views. Small, poorly maintained rooms with subpar A/C and furnishing. Small but clean bathrooms. Shower was ok.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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4.7

"More comfort would be nice"

Problems with room size, comfort, and A/C. Noise level is acceptable.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location near shopping and public transport.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.9

"Clean"

Clean hotel facilities. Clean rooms.

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8.3

"Awesome vibe"

Awesome vibe. Modern Hotel.

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6.3

"Breakfast is average"

Breakfast is average.

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6.1

"Ordinary amenities"

Average hotel building.

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5.5

"Room is all right"

Rooms are clean and decent overall with okay beds. Poor maintenance and small rooms and bathrooms.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.7

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

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9.8

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great.

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9.1

"Clean"

Clean hotel facilities.

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8.9

"Fantastic service"

Friendly service and great reception.

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8.3

"Awesome vibe"

Awesome vibe.

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6.5

"Ordinary amenities"

Average hotel building.

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5.5

"Room is all right"

Small, but acceptable, rooms.

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4.0

"Complaints about WiFi"

Complaints about WiFi.

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3.6

"More comfort would be nice"

Small, uncomfortable, but not too noisy rooms.

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