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Grosvenor Square , W1K 6JP, London, United Kingdom

Review Score

Based on 1415 reviews

heart

8.2

Location

9.6

298 reviews

Service

8.3

363 reviews

Amenities

6.8

145 reviews

WiFi

6.5

15 reviews

Breakfast

5.7

76 reviews

Vibe

5.7

102 reviews

Room

5.6

326 reviews

Value for money

4.4

73 reviews

Bar and Beverages

4.3

18 reviews

Comfort

4.0

172 reviews

100% Verified Real Reviews

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9.6

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Parking is rare.

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8.3

"Fantastic service"

Restaurant service is friendly and professional. Decent reception and housekeeping. Room service is average. Great concierge service.

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6.8

"Ordinary amenities"

Hotel has an average building, generally, but an excellent conference centre. Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating.

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6.5

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Decent vibe"

Decent vibe. Hotel could use some updating. Entrance area is ok. Stylish hotel. Luxurious Hotel. Awesome for families. Good for business people. Luxury hotel.

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5.6

"Room is all right"

Small, outdated, merely average rooms with subpar TVs. Small rooms and poorly cleaned bathrooms. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C.

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4.4

"Value for money could be better"

Value for money could be better. High priced breakfast. Normally priced food. Internet is affordable.

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4.3

"Bar could improve"

Bar could improve.

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4.0

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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9.5

"Great location"

Great location near lots of shopping.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.2

"Food is all right"

Food is all right.

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5.8

"Breakfast is average"

Breakfast is average.

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5.4

"Room is all right"

Awesome beds, and reasonably clean rooms. Small rooms and bathrooms with inadequate A/C.

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5.1

"Decent vibe"

Decent vibe. Luxurious Hotel.

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4.4

"Value for money could be better"

Value for money could be better.

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4.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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9.7

"Great location"

Great location.

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8.1

"Fantastic service"

Friendly service.

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6.1

"Food is all right"

Food is all right.

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5.4

"Breakfast is average"

Breakfast is average.

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4.9

"Room needs to be improved"

Rooms are small and bathrooms were inadequate but beds are alright.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.2

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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9.7

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service, and reception was okay.

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6.2

"Ordinary amenities"

Average hotel building.

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5.2

"Breakfast is average"

Breakfast is average.

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5.2

"Decent vibe"

Decent vibe.

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4.9

"Room needs to be improved"

Room needs to be improved.

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4.3

"Value for money could be better"

Value for money could be better.

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4.1

"More comfort would be nice"

More comfort would be nice.

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9.6

"Great location"

Great location.

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8.2

"Fantastic service"

Fantastic service.

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5.1

"Room is all right"

Room is all right.

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