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100 ELGIN STREET , K1P 5K8, Ottawa, Canada

Review Score

Based on 3195 reviews

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8.7

Location

9.3

879 reviews

Service

9.0

858 reviews

Room

6.1

929 reviews

Food

5.6

190 reviews

Value for money

4.4

236 reviews

WiFi

4.0

60 reviews

Breakfast

4.0

86 reviews

100% Verified Real Reviews

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9.3

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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9.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great valet service. Room service could have been improved. Average restaurant service. Great concierge service. Tour guide could be nicer.

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6.1

"Room is all right"

Average sized rooms with great views and comfortable beds. Small but clean bathrooms. Poorly-maintained rooms with bad TV's and kitchenettes. Poorly rated A/C, minibars, and furniture. Shower was ok.

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5.6

"Food is all right"

Dining experience and menu relatively good especially the fruits & desserts. Food is a bit overpriced. Untasty beef dishes & steak.

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4.4

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.0

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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9.6

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

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8.5

"Fantastic service"

Reception and restaurant service are professional and friendly. Great valet service.

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5.2

"Room is all right"

Average sized rooms with great views and comfortable beds. Small but clean bathrooms. Old rooms with poor furniture and TV's. Room need better maintenance, and minibars are not great. Shower was ok.

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4.1

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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4.0

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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9.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great valet service.

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9.0

"Great location"

Great location. Pricey, inconvenient parking. Near to downtown with good options for sightseeing.

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5.6

"Room is all right"

Decent views and room sizes. Comfortable beds. Poorly-maintained rooms, with substandard A/C and televisions. Clean but generally poor bathrooms.

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5.5

"Food is all right"

Decent food and menu.

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4.4

"Pool should be renewed"

Pool in need of cleaning.

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4.4

"Value for money could be better"

Value for money could be better.

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3.9

"Breakfast can be improved"

Breakfast can be improved.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location with excellent sightseeing.

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8.4

"Fantastic service"

Friendly service.

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6.5

"Decent vibe"

OK vibe and a friendly atmosphere.

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6.2

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

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6.1

"Room is all right"

Rooms are an okay size but the bathrooms are poorly reviewed.

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5.1

"Fairly good value for money"

Fairly good value for money.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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5.7

"Comfortable"

Room size and comfort are OK, but beds are great.

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5.4

"Food is all right"

Food is all right.

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5.2

"Room is all right"

Outdated rooms and furniture, with an okay view. Beds are superb, but bathrooms are lacking.

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