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100 ELGIN STREET , K1P 5K8, Ottawa, Canada

Review Score

Based on 3084 reviews

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8.6

Location

9.2

859 reviews

Service

8.9

849 reviews

Room

6.0

910 reviews

Food

5.7

188 reviews

Breakfast

4.6

82 reviews

WiFi

4.4

55 reviews

Value for money

4.3

233 reviews

100% Verified Real Reviews

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9.2

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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8.9

"Fantastic service"

Friendly and professional service, with great housekeeping and acceptable waitstaff. Great valet service. Room service is average. Great concierge service. Average tour guide.

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6.0

"Room is all right"

Average sized rooms with great views and comfortable beds. Small but relatively clean bathrooms. Poorly-maintained rooms with inadequate A/C and bad minibars. Outdated rooms with substandard TVs, kitchenettes and furnishings. Great shower.

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5.7

"Food is all right"

Poor dining experience overall; decent menu, but restaurant is expensive. Untasty beef dishes & steak.

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4.6

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.3

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

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9.6

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

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8.6

"Fantastic service"

Professional and friendly service and restaurant service. Great valet service.

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5.4

"Comfortable"

Room size and comfort are OK, but beds are great. A bit too noisy and some complaints about the size of the bathrooms.

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5.0

"Room is all right"

Medium sized, clean rooms with lovely views and comfortable beds. Small but relatively clean bathrooms. Inadequate minibars in older, poorly-maintained rooms. TV's and furniture not great. Shower was ok.

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4.5

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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4.0

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.0

"Fantastic service"

Friendly and professional housekeepers. Great valet service.

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9.0

"Great location"

Great location. Pricey, inconvenient parking. Near to downtown with good options for sightseeing.

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5.6

"Food is all right"

Food and menu is typical, but quite expensive.

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5.2

"Room is all right"

The rooms are alright, but small and old. Clean rooms with wonderful beds and stunning views. Poorly-maintained rooms, with substandard A/C and televisions. Clean but generally poor bathrooms. Shower was ok.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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4.3

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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5.5

"Food is all right"

Food is all right.

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5.3

"Comfortable"

Smaller, noisy rooms but comfortable beds.

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5.1

"Room is all right"

Rooms with great views and excellent beds. Rooms are small with complaints about maintenance, furnishing, and bathrooms.

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9.4

"Great location"

Great location.

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8.7

"Fantastic service"

Fantastic service.

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6.1

"Room is all right"

Rooms are decently sized with awesome beds, but poor bathrooms.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere.

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6.0

"Comfortable"

Room size and comfort are OK, but beds are great.

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5.7

"Food is all right"

Food is all right.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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4.6

"Value for money could be better"

Value for money could be better.

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