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79 MADISON AVENUE , 38103, Memphis, United States of America

Review Score

Based on 1173 reviews

heart

7.7

Location

8.6

241 reviews

Service

7.5

405 reviews

Room

6.9

429 reviews

Bar and Beverages

5.4

111 reviews

Breakfast

5.4

31 reviews

Wellness Area

5.0

11 reviews

Amenities

5.0

162 reviews

Cleanliness

5.0

109 reviews

Value for money

4.7

82 reviews

Food

3.7

129 reviews

WiFi

1.9

6 reviews

Pool

0.5

14 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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7.5

"Fantastic service"

Fine management, and professional, friendly service. Reception and bar service are as expected. Poorly rated housekeeping and restaurant service. Valet service is ok. Room service could have been improved. Booking process should be better organized.

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6.9

"Room is all right"

Modern, average sized rooms, with okay beds, and great views. Rooms need more cleaning and maintenance, with poorly rated minibars. Bathrooms are large but with substandard cleaning. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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5.4

"Standard bar"

So-so bar with mediocre drinks. Bar service is acceptable.

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5.4

"Breakfast is average"

Breakfast is average.

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5.0

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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5.0

"Ordinary amenities"

Adequate terrace. Poorly reviewed buildings and an uninspiring entrance area. Beautiful architecture.

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5.0

"Quite clean"

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

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4.7

"Value for money could be better"

Value for money could be better.

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3.7

"Food could be better"

Dining experience could be nicer.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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0.5

"Pool should be renewed"

Pool should be renewed.

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8.9

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.0

"Fantastic service"

Friendly service, and reception was okay.

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6.3

"Room is all right"

Excellent views from decently sized rooms with okay beds. Bathrooms are large but with substandard cleaning. Poorly maintained and cleaned rooms.

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6.2

"Standard bar"

Standard bar.

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5.7

"Comfortable"

Mediocre comfort, room sizes and beds. Spacious bathroom.

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5.7

"Ordinary amenities"

Average hotel building. Adequate terrace.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.8

"Value for money could be better"

Value for money could be better.

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4.2

"Food could be better"

Food could be better.

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7.9

"Fantastic service"

Friendly service.

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7.0

"Awesome vibe"

Decent vibe.

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6.5

"Room is all right"

Room is all right.

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7.7

"Fantastic service"

Fantastic service.

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6.0

"Room is all right"

Room is all right.

Photos from travellers