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No 16, Jalan Syed Abdul Aziz, 75000, Bandar Melaka, Malaysia

Review Score

Based on 2168 reviews

heart

6.6

Location

9.3

336 reviews

Pool

7.1

159 reviews

Value for money

6.2

106 reviews

Service

5.6

270 reviews

Breakfast

5.2

49 reviews

WiFi

3.9

64 reviews

Wellness Area

3.8

8 reviews

Comfort

3.5

180 reviews

Amenities

3.2

237 reviews

Room

3.0

723 reviews

Vibe

2.0

250 reviews

Cleanliness

1.6

291 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Excellent parking and car access.

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7.1

"Great pool"

Great but poorly cleaned pool.

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6.2

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet.

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5.6

"Service is adequate"

Unprofessional service, with poor housekeeping and reception. Friendly service, and excellent management. Hotel security is ok. Room service could have been improved.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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3.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.5

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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3.2

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Nice grounds with great facilities for kids. Architecture not so nice.

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3.0

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Guests complain about the furniture, balconies, beds, and TVs. Okay-sized rooms with good views. Shower can be a problem.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive. Luxurious Hotel. Hotel could be more stylish.

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1.6

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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9.2

"Great location"

Great location near lots of shopping.

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7.0

"Great pool"

Ordinary pool.

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5.7

"Service is adequate"

Service is average, but very friendly.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"More comfort would be nice"

Some problems with A/C and room comfort. Average sized rooms.

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2.9

"Room needs to be improved"

Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C. Average sized rooms.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.8

"Could use a good cleaning"

Rooms could be cleaner.

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