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No 16, Jalan Syed Abdul Aziz, 75000, Bandar Melaka, Malaysia

Review Score

Based on 1952 reviews

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6.4

Location

9.1

387 reviews

Pool

7.5

186 reviews

Value for money

6.3

115 reviews

Service

5.5

286 reviews

Breakfast

5.4

52 reviews

Food

4.7

82 reviews

Wellness Area

4.2

8 reviews

Amenities

3.4

257 reviews

Comfort

3.2

219 reviews

Room

2.1

761 reviews

WiFi

2.0

77 reviews

Vibe

1.8

260 reviews

Cleanliness

1.7

300 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Excellent parking and car access.

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7.5

"Great pool"

Great but poorly cleaned pool.

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6.3

"Fairly good value for money"

Fairly good value for money. Normally priced food. Free internet. Acceptable breakfast prices.

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5.5

"Service is adequate"

Unprofessional service, with poor housekeeping and reception. Friendly service, and excellent management. Hotel security can be an issue. Room service could have been improved.

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5.4

"Breakfast is average"

Decent and moderately priced breakfast.

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4.7

"Food could be better"

Poor dining experience with untidy dining area. Good menu, with average prices.

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4.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.4

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating.

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3.2

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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2.1

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Guests complain about the furniture, balconies, beds, and TVs. Okay-sized rooms with good views. Shower can be a problem.

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2.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive. Luxurious Hotel. Hotel is relatively stylish.

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1.7

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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9.1

"Great location"

Great location and easy parking. Good shopping and sightseeing.

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7.3

"Great pool"

Great but poorly cleaned pool.

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6.6

"Fairly good value for money"

Fairly good value for money. Normally priced food.

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5.4

"Service is adequate"

Guests complain about reception and service professionalism. Friendly service, and excellent management. Hotel security can be an issue.

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5.3

"Breakfast is average"

Breakfast is average.

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5.0

"Food is all right"

Reasonably priced but low rated food.

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3.7

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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3.3

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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2.5

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Complaints about the furniture, TVs, A/C, and beds. Okay-sized rooms with good views. Shower can be a problem.

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2.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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1.6

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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9.2

"Great location"

Great location near lots of shopping.

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5.5

"Service is adequate"

Service is adequate.

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3.6

"More comfort would be nice"

More comfort would be nice.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.5

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.7

"Could use a good cleaning"

Rooms could be cleaner.

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2.0

"Room needs to be improved"

Room needs to be improved.

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