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2-8 Jalan Sultan , 50000, Kuala Lumpur, Malaysia

Review Score

Based on 699 reviews

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6.2

Location

9.1

143 reviews

WiFi

7.1

20 reviews

Breakfast

5.2

31 reviews

Food

5.0

13 reviews

Service

4.2

89 reviews

Room

3.8

197 reviews

Amenities

2.0

37 reviews

Cleanliness

1.9

72 reviews

Vibe

1.5

45 reviews

100% Verified Real Reviews

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing. Close to public transport and the train.

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7.1

"Good internet service"

Good internet service. Average wifi quality.

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5.2

"Breakfast is average"

Breakfast is average.

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5.0

"Food is all right"

Food is all right.

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4.2

"Service could be improved"

Complaints about friendliness and professionalism of the staff. Complaints about housekeeping and reception.

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3.8

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Poorly-maintained rooms with low rated beds, furniture, and TVs. Average sized rooms. Shower can be a problem.

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2.0

"Amenities are not the best"

Facilities in need of refurbishment.

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1.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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8.9

"Great location"

Great location.

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8.5

"Best value for money"

Best value for money.

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5.3

"Breakfast is average"

Breakfast is average.

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4.0

"Service could be improved"

Service could be friendlier.

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3.6

"Room needs to be improved"

Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C. Average-sized rooms with alright beds.

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2.3

"Could use a good cleaning"

Rooms could be cleaner.

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9.1

"Great location"

Great location.

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8.8

"Best value for money"

Best value for money.

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4.6

"More comfort would be nice"

Some problems with A/C and room comfort.

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4.2

"Service could be improved"

Service could be friendlier.

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3.1

"Room needs to be improved"

Poorly cleaned rooms with deficient A/C.

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1.9

"Could use a good cleaning"

Rooms could be cleaner.

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8.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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4.8

"Service could be improved"

Service could be friendlier.

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4.7

"More comfort would be nice"

Some problems with A/C and room comfort.

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3.6

"Room needs to be improved"

Deficient A/C in poorly-maintained rooms.

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