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Esteban Dell Orto 6615, 7570011, Santiago, Chile

Review Score

Based on 1920 reviews

heart

7.8

Location

8.8

240 reviews

Breakfast

8.4

208 reviews

Service

7.8

315 reviews

Food

6.4

101 reviews

Amenities

6.1

255 reviews

Cleanliness

4.7

54 reviews

Value for money

4.2

65 reviews

Vibe

3.9

199 reviews

WiFi

3.4

15 reviews

Comfort

2.9

304 reviews

Room

2.8

501 reviews

Pool

2.6

21 reviews

100% Verified Real Reviews

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8.8

"Great location"

Good location, close to public transport. Decent, but pricey, parking. Good shopping and sightseeing. City centre is hard to reach.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Great service overall and in restaurant. Average professionalism from poor housekeeping staff and mediocre reception. Booking process is sufficient.

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6.4

"Food is all right"

Dining experience is great with OK food and good menu, though somewhat expensive. Desserts, fruits and sides are poorly reviewed.

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6.1

"Ordinary amenities"

Hotel grounds are nice, but the entrance area isn't, and amenities are decent but outdated. Elevator in need of updating. Beautiful architecture. Meeting & event facilities should be improved.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.2

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Hotel is fairly plain. Entrance area is not particularly attractive. Good choice for a city trip. Suitable for solo travelers.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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2.8

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem. Great view.

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2.6

"Pool should be renewed"

Pool should be renewed.

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8.7

"Great location"

Great location with excellent sightseeing. Parking is rare.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.3

"Fantastic service"

Generally good service, though professionalism is only so-so. Complaints about housekeeping and reception.

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6.3

"Ordinary amenities"

Beautiful grounds, with okay amenities and somewhat outdated facilities. Beautiful architecture. Elevator in need of updating.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.2

"Value for money could be better"

Value for money could be better.

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3.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Hotel is fairly plain.

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2.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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2.9

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem. Great view.

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2.2

"Pool should be renewed"

Pool should be renewed.

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8.6

"Great location"

Great location.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Professional service.

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5.9

"Ordinary amenities"

Beautiful grounds but poor buildings, with so-so amenities. Elevator in need of updating.

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5.0

"Quite clean"

Rooms could be cleaner.

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3.9

"Value for money could be better"

Value for money could be better.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.1

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms and bathrooms, with poor quality minibars.

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3.0

"More comfort would be nice"

Small suites with problems of comfort and noise.

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8.5

"Great location"

Great location.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.1

"Ordinary amenities"

Beautiful grounds but poor buildings, with so-so amenities.

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4.5

"Could use a good cleaning"

Rooms could be cleaner.

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4.2

"Value for money could be better"

Value for money could be better.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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2.9

"Room needs to be improved"

Dated, poorly cleaned rooms. Small rooms and bathrooms with inadequate A/C. Shower can be a problem.

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