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Esteban Dell Orto 6615, 7570011, Santiago, Chile

Review Score

Based on 1917 reviews

heart

7.6

Location

8.7

244 reviews

Breakfast

8.5

207 reviews

Service

7.5

321 reviews

Food

6.2

102 reviews

Amenities

6.1

275 reviews

Cleanliness

4.6

62 reviews

Value for money

3.6

70 reviews

Vibe

3.5

195 reviews

WiFi

3.2

11 reviews

Pool

3.1

16 reviews

Comfort

2.8

342 reviews

Room

2.7

527 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Decent, but pricey, parking. Good shopping and sightseeing. City centre is hard to reach.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Booking process is sufficient.

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6.2

"Food is all right"

Average, but pricey, food. Great menu and overall dining experience.

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6.1

"Ordinary amenities"

Nice hotel grounds and entrance area is alright. Facilities are old, but the terrace is lovely. Elevator in need of updating. Beautiful architecture. Adequate meeting & event facilities.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.6

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Hotel is relatively luxurious. Entrance area is ok. Suitable for solo travelers.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Pool should be renewed"

Pool should be renewed.

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2.8

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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2.7

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem. Average view.

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8.8

"Great location"

Great location with excellent sightseeing. Parking is rare.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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6.1

"Ordinary amenities"

Beautiful grounds, with okay amenities and somewhat outdated facilities. Elevator in need of updating. Beautiful architecture.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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3.8

"Value for money could be better"

Value for money could be better.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel.

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3.0

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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2.8

"Room needs to be improved"

Small, old, poorly cleaned rooms with smaller bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

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8.6

"Great location"

Great location.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Service is professional and friendly.

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5.9

"Ordinary amenities"

Beautiful grounds but poor buildings, with so-so amenities. Elevator in need of updating.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"Value for money could be better"

Value for money could be better.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.0

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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3.0

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Room need better maintenance, and minibars are not great.

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8.5

"Great location"

Great location.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.2

"Ordinary amenities"

Beautiful grounds but poor buildings, with so-so amenities.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.7

"Value for money could be better"

Value for money could be better.

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2.7

"More comfort would be nice"

Small suites with problems of comfort and noise.

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2.7

"Room needs to be improved"

Small, old, poorly cleaned rooms with smaller bathrooms.

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