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Calle Carlos Salinas de Gortari lt. 30, 77560, Cancún, Benito Juárez, Mexico

Review Score

Based on 549 reviews

heart

7.3

Service

8.6

182 reviews

Location

6.7

129 reviews

WiFi

6.7

12 reviews

Cleanliness

3.7

56 reviews

Room

3.5

135 reviews

Breakfast

3.0

23 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Friendly staff with great management and reception, but subpar housekeeping.

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6.7

"Location is ok"

Okay location, but hard to access by car. Good access to airport. City centre is hard to reach. Not many options for shopping.

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6.7

"Regular internet service"

Average wifi quality.

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3.7

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

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3.5

"Room needs to be improved"

Large but poorly cleaned rooms and bathrooms. Complaints about the furniture, TVs, A/C, and beds. Rooms are older and poorly maintained, but kitchenettes are OK. Shower can be a problem.

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3.0

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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8.7

"Fantastic service"

Friendly service, and excellent management.

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7.0

"Great location"

Great location near the airport. City centre is hard to reach.

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6.5

"Regular internet service"

Average wifi quality.

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4.1

"Room needs to be improved"

Spacious but not particularly clean rooms, and poorly rated beds.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Breakfast can be improved"

Breakfast can be improved.

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8.7

"Fantastic service"

Friendly service, and excellent management.

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6.5

"Location is ok"

Location is ok. Good access to airport.

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6.3

"Comfortable"

Rooms are large, peaceful and quite comfortable, but beds are lacking.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Room needs to be improved"

Large but poorly cleaned rooms with substandard bathrooms and beds.

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8.6

"Fantastic service"

Friendly service.

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6.4

"Location is ok"

Location is ok. Good access to airport.

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5.9

"Comfortable"

Rooms are big and moderately comfortable.

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3.5

"Could use a good cleaning"

Rooms could be cleaner.

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3.3

"Room needs to be improved"

Rooms are large but untidy, with badly rated bathrooms.

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