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Calle Carlos Salinas de Gortari lt. 30, 77560, Cancún, Benito Juárez, Mexico

Review Score

Based on 561 reviews

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7.3

Service

8.8

192 reviews

WiFi

7.5

16 reviews

Location

7.1

131 reviews

Cleanliness

4.7

59 reviews

Room

4.4

136 reviews

Breakfast

4.1

26 reviews

100% Verified Real Reviews

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8.8

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping can be a problem.

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7.5

"Good internet service"

Good internet service. Average wifi quality.

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7.1

"Great location"

Great location near the airport. Far from city centre but reasonably close to shopping. Accessibility by car can be a challenge.

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4.7

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Clean hotel facilities.

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4.4

"Room needs to be improved"

Large rooms but untidy and need updating. Rooms are poorly-maintained, with uncomfortable beds, poor TV's and below par air conditioning. Kitchenette is acceptable.

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4.1

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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8.7

"Fantastic service"

Great management and friendly, professional staff.

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7.5

"Good internet service"

Good internet service. Average wifi quality.

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7.2

"Great location"

Great location near the airport. City centre is hard to reach.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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4.6

"Room needs to be improved"

Spacious but not particularly clean rooms, and poorly rated beds.

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8.8

"Fantastic service"

Great reception and management with friendly service.

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7.5

"Good internet service"

Good internet service.

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6.8

"Location is ok"

Location is ok. Good access to airport.

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5.0

"Quite clean"

Rooms could be cleaner.

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4.4

"Room needs to be improved"

Big rooms, although there are complaints about cleanliness. Poor quality beds, TV and bathroom.

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8.7

"Fantastic service"

Friendly service.

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7.1

"Great location"

Great location near the airport.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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4.1

"Room needs to be improved"

Large but poorly cleaned rooms with substandard bathrooms and beds.

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