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Calle Diego de Mazariegos No. 39 , 29240, San Cristóbal de las Casas, Mexico

Review Score

Based on 474 reviews

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8.5

Location

9.3

105 reviews

Service

9.1

109 reviews

Breakfast

7.7

32 reviews

Room

4.6

144 reviews

Comfort

3.4

90 reviews

WiFi

1.6

24 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location with good parking availability. Near to downtown with good options for sightseeing.

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9.1

"Fantastic service"

Service, especially restaurant service and housekeeping, is friendly and professional. Reception is all right.

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7.7

"Tasty breakfast"

Tasty breakfast.

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4.6

"Room needs to be improved"

Old, poorly-maintained rooms with small bathrooms and deficient beds. Small rooms with poor furniture, A/C, and TV's. Views are great and rooms are clean.

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3.4

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Near city centre in a great location.

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9.1

"Fantastic service"

Friendly service.

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8.1

"Great amenities"

Nice hotel buildings and lovely terraces.

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7.5

"Tasty breakfast"

Tasty breakfast.

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4.6

"Room needs to be improved"

Rooms are clean but small, with complaints about bathrooms and beds.

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3.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Near city centre in a great location.

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8.9

"Fantastic service"

Friendly service.

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7.8

"Tasty breakfast"

Tasty breakfast.

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3.6

"Room needs to be improved"

Small rooms with complaints about beds and bathrooms.

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2.7

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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