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9 FERNY AVENUE , 4217, Surfers Paradise, Australia

Review Score

Based on 4140 reviews

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8.5

Location

9.2

915 reviews

Breakfast

7.5

10 reviews

Service

6.7

629 reviews

Room

6.4

1602 reviews

Value for money

5.9

243 reviews

Amenities

5.5

391 reviews

Pool

5.3

138 reviews

Vibe

4.5

300 reviews

Cleanliness

3.0

364 reviews

WiFi

2.4

153 reviews

100% Verified Real Reviews

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9.2

"Great location"

Good location, close to public transport. Near city centre with nearby beaches, restaurants, bars, and shopping. Average parking. Convenient car access and well-priced parking.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.7

"Service is adequate"

Average reception and service professionalism is typical. Management seems lacking, with badly rated housekeeping, but friendly service. Room service could have been improved. Standard laundry service. Great hotel security. Recreation staff is ok. Booking process is sufficient.

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6.4

"Room is all right"

Large, okay rooms with great balconies and views. Poorly-maintained rooms with low rated beds, furniture, and TVs. Older and poorly cleaned rooms with inadequate A/C. Bathrooms are large but with substandard cleaning. Kitchenettes and minibars are as expected. Shower was ok.

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5.9

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.5

"Ordinary amenities"

Poor quality lobby with mediocre facilities. Elevator in need of updating. Architecture not so nice. Pleasant hotel grounds.

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5.3

"Ordinary pool"

Ordinary pool.

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4.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Entrance area is not particularly attractive. Hotel is relatively stylish. Good for traveling with friends. Awesome for families.

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3.0

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach. Average parking. Convenient car access and well-priced parking.

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6.6

"Room is all right"

Large, okay rooms with great balconies and views. Poor beds and room cleanliness. Badly maintained rooms with poor air conditioning, televisions, and furniture. Kitchenettes and minibars are as expected. Shower can be a problem.

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6.5

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved.

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5.8

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.2

"Ordinary amenities"

Outdated facilities and entrance area. Elevator in need of updating. Architecture not so nice.

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5.1

"Ordinary pool"

Ordinary pool.

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4.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Entrance area is not particularly attractive. Hotel is relatively stylish.

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3.6

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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2.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Great location"

Good location, close to public transport. Great nearby restaurants, bars, and shopping right by beach. Parking is rare. Affordable parking.

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6.3

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved. Standard laundry service.

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6.0

"Room is all right"

Average rooms with kitchenettes. Big rooms with nice views, yet somewhat old and neglected. Rooms have cleanliness complaints and low rated A/C, furniture, and beds. Bathrooms are not clean enough, and TV's are poor.

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5.8

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.4

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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5.3

"Ordinary pool"

Ordinary pool.

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5.3

"Ordinary amenities"

Outdated facilities and entrance area. Elevator in need of updating.

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4.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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2.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great location"

Great location.

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6.7

"Service is adequate"

Service is average, but very friendly.

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6.5

"Room is all right"

Big, nice enough rooms with okay bathrooms and great views. Low rated furniture and beds in rooms which have cleanliness and maintenance issues.

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6.1

"Fairly good value for money"

Fairly good value for money.

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5.2

"Ordinary amenities"

Average hotel building.

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4.3

"Vibe is not too good"

Vibe is not too good.

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2.8

"Could use a good cleaning"

Rooms could be cleaner.

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2.4

"Complaints about WiFi"

Complaints about WiFi.

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