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53-57 ESPLANADE , 4870, Cairns, Australia

Review Score

Based on 1529 reviews

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8.1

Bar and Beverages

10.0

5 reviews

Location

9.7

549 reviews

Service

7.3

467 reviews

Pool

6.6

68 reviews

Room

6.4

563 reviews

Value for money

6.0

163 reviews

Comfort

5.9

223 reviews

Cleanliness

4.7

167 reviews

WiFi

4.5

141 reviews

Breakfast

3.8

18 reviews

Wellness Area

3.0

16 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Bar is awesome.

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9.7

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Great accessibility by car with affordable parking. Excellent sightseeing, restaurants and bars nearby.

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7.3

"Fantastic service"

Friendly service, especially good laundry service. Professional service and great reception, but poor housekeeping. Room service could have been improved. Great hotel security. Booking process should be better organized.

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6.6

"Ordinary pool"

Ordinary pool.

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6.4

"Room is all right"

Rooms outdated with poor minibars, but beds are acceptable. Spacious rooms with nice balconies and views, and great kitchenettes. Poorly maintained and cleaned rooms with poor furnishings and TV's. Large bathrooms, but inadequate A/C.

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6.0

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.9

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

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4.7

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.8

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved. Average fitness area.

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9.7

"Great location"

Great location and easy parking. Shopping, restaurants and bars in the area are great.

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7.4

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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6.5

"Ordinary pool"

Ordinary pool.

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6.3

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.9

"Comfortable"

Large rooms with average comfort and standard beds.

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5.7

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Inadequately cleaned and maintained rooms and bathrooms. Older rooms and furniture.

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5.3

"Ordinary amenities"

Average hotel building.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.6

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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7.2

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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6.9

"Ordinary pool"

Ordinary pool.

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5.9

"Comfortable"

Large rooms with average comfort and standard beds.

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5.9

"Room is all right"

Mostly alright rooms with OK beds, but some cleanliness issues. Large rooms with great views and nice kitchenettes.

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5.8

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.9

"Could use a good cleaning"

Rooms could be cleaner.

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4.2

"Vibe is not too good"

Vibe is not too good.

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2.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.7

"Great location"

Great location.

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7.5

"Fantastic service"

Friendly service.

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6.1

"Comfortable"

Comfortable.

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6.0

"Fairly good value for money"

Fairly good value for money.

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5.8

"Room is all right"

Room is all right.

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