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53-57 ESPLANADE , 4870, Cairns, Australia

Review Score

Based on 1211 reviews

heart

8.2

Location

9.7

477 reviews

Food

8.5

46 reviews

Service

7.2

381 reviews

Value for money

6.1

135 reviews

Comfort

6.0

181 reviews

Pool

6.0

61 reviews

Room

5.9

447 reviews

Amenities

5.5

84 reviews

Breakfast

5.0

16 reviews

Vibe

4.3

94 reviews

Wellness Area

3.3

14 reviews

WiFi

2.8

99 reviews

100% Verified Real Reviews

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9.7

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Great accessibility by car with affordable parking. Excellent sightseeing, restaurants and bars nearby.

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8.5

"Delicious food"

Uninspiring menu, but good food nonetheless.

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7.2

"Fantastic service"

Friendly service, especially good laundry service. Professional service and great reception, but poor housekeeping. Room service could have been improved. Recreation staff is nice. Great hotel security.

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6.1

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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6.0

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

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6.0

"Ordinary pool"

Ordinary pool.

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5.9

"Room is all right"

Room cleanliness is OK, as are beds, but rooms are old and minibars are poor. Spacious rooms with nice balconies and views, and great kitchenettes. Bathrooms are large but with substandard cleaning. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

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5.5

"Ordinary amenities"

Mediocre building with old facilities. Decent hotel grounds and entrance area. Elevator in need of updating.

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5.0

"Breakfast is average"

Breakfast is average.

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4.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Good choice for a city trip.

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3.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved. Average fitness area.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.8

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach. Parking is good and affordable.

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7.3

"Fantastic service"

Friendly service, but housekeeping was less impressive. Room service could have been improved.

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6.2

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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6.1

"Ordinary pool"

Ordinary pool.

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6.0

"Comfortable"

Large rooms with average comfort and standard beds.

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5.3

"Room is all right"

Old rooms, yet somewhat clean with nice beds. Rooms in need of maintenance, with poorly rated bathrooms and furniture. Large rooms with great views and nice kitchenettes. Shower can be a problem.

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5.0

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.6

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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8.3

"Delicious food"

Delicious food.

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7.2

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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6.2

"Ordinary pool"

Ordinary pool.

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6.2

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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6.0

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.9

"Room is all right"

Poorly-maintained, but clean enough rooms, and okay beds. Large rooms with great views and nice kitchenettes.

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5.4

"Quite clean"

Room cleanliness is acceptable.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.7

"Great location"

Great location near lots of shopping.

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7.3

"Fantastic service"

Friendly service.

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6.2

"Comfortable"

Comfortable.

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6.1

"Fairly good value for money"

Fairly good value for money.

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5.8

"Room is all right"

Decent rooms with great views.

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2.8

"Complaints about WiFi"

Complaints about WiFi.

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6.0

"Room is all right"

Room is all right.

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