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53-54 THE ESPLANADE , 2257, Ettalong Beach, Australia

Review Score

Based on 2529 reviews

heart

7.9

Location

9.3

478 reviews

Pool

8.0

204 reviews

Service

6.7

397 reviews

Room

6.4

871 reviews

Comfort

5.7

399 reviews

Wellness Area

5.6

110 reviews

Value for money

5.0

179 reviews

Food

5.0

123 reviews

Amenities

4.9

213 reviews

Cleanliness

3.8

301 reviews

WiFi

3.7

121 reviews

Breakfast

2.5

22 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Excellent location with good bars, restaurants, shopping and beaches nearby. Parking is good and affordable. Accessibility by car can be a challenge.

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8.0

"Great pool"

Great but poorly cleaned pool.

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6.7

"Service is adequate"

Great service, but bad reception. Friendly and professional staff, and great laundry service. Room service could have been improved. Housekeeping and management are lacking. Recreation staff is nice.

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6.4

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Old, poorly maintained rooms with substandard A/C and furnishings. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Bathrooms are large but with substandard cleaning. Adequate balcony. Shower can be a problem.

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5.7

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

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5.6

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable. Clean wellness & sports facilities.

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5.0

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Affordable food.

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5.0

"Food is all right"

Poor dining experience with untidy dining area. Restaurant is well-priced with a great menu.

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4.9

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Nice grounds with great facilities for kids. Adequate terrace. Architecture not so nice.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Dirty in the dining and pool areas. Clean wellness & sports facilities.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.5

"Breakfast can be improved"

Breakfast can be improved.

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9.4

"Great location"

Great location and easy parking. Great nearby restaurants, bars, and shopping right by beach.

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7.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.5

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Old, poorly cleaned rooms and bathrooms, with bad TV's. Poorly-maintained rooms with subpar kitchenettes. Adequate balcony. Shower can be a problem.

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5.6

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.0

"Ordinary amenities"

Poorly reviewed buildings and an uninspiring entrance area.

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4.9

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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4.5

"Food could be better"

Food could be better.

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3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Great location"

Great location and easy parking. Great shopping and the beach nearby.

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7.8

"Great pool"

Great pool.

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6.0

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.4

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.1

"Room is all right"

Excellent views from decently sized rooms with okay beds. Inadequately cleaned and maintained rooms and bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Adequate balcony. Shower can be a problem.

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5.0

"Comfortable"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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4.8

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.7

"Food could be better"

Food could be better.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.1

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great location"

Great location.

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7.9

"Great pool"

Great pool.

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6.4

"Service is adequate"

Service is adequate.

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5.8

"Comfortable"

Large rooms with average comfort and standard beds.

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5.6

"Room is all right"

Average rooms with standard beds. Big rooms, although there are complaints about cleanliness.

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5.2

"Fairly good value for money"

Fairly good value for money.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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