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53-54 THE ESPLANADE , 2257, Ettalong Beach, Australia

Review Score

Based on 2320 reviews

heart

7.9

Location

9.2

470 reviews

Service

6.4

380 reviews

Comfort

5.5

397 reviews

Room

5.3

841 reviews

Wellness Area

5.1

110 reviews

Value for money

4.8

168 reviews

Vibe

4.8

132 reviews

Amenities

4.8

193 reviews

Food

4.5

97 reviews

Cleanliness

3.3

286 reviews

Breakfast

3.2

23 reviews

WiFi

2.2

112 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Near city centre with nearby beaches, restaurants, bars, and shopping. Average parking. Sightseeing is average. Affordable parking.

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6.4

"Service is adequate"

Great service, but bad reception. Friendly and professional staff, and great laundry service. Room service could have been improved. Housekeeping and management are lacking. Recreation staff is ok.

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5.5

"Comfortable"

So-so comfort, noisy rooms, and poor beds. Spacious bathroom.

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5.3

"Room is all right"

Average rooms, with okay balconies. Furnishings leave something to be desired, as does the cleanliness of the rooms. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Bathrooms are large but with substandard cleaning. Great view. Shower can be a problem.

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5.1

"Sufficient wellness & sports facilities"

Moderately clean wellness & sports facilities. Fitness area can be optimized.

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4.8

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Normally priced food.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Luxurious Hotel. Great for a wellness holiday.

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4.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Nice grounds with great facilities for kids. Adequate terrace. Architecture not so nice. Elevator in need of updating.

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4.5

"Food could be better"

Acceptably priced but badly cleaned restaurant, for a missable dining experience.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Dirty in the dining and pool areas. Moderately clean wellness & sports facilities.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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2.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach.

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7.3

"Fantastic service"

Friendly, professional service, though reception is subpar. Room service could have been improved.

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5.6

"Room is all right"

Average rooms, with okay balconies. Lovely views, yet rooms lack cleaning and maintenance with unsatisfactory beds. Bathrooms are large but with substandard cleaning. Rooms are older, with low rated A/C, TV's and kitchenettes. Shower can be a problem.

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5.5

"Comfortable"

Decently comfortable but somewhat noisy. Poor A/C and beds, but good-sized bathrooms.

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4.9

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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4.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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4.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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4.7

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.4

"Food could be better"

Food could be better.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Great location"

Great location with good parking availability. Great shopping and the beach nearby.

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7.6

"Great pool"

Great pool.

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5.8

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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4.9

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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4.8

"Vibe is not too good"

Vibe is not too good.

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4.8

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.4

"Room needs to be improved"

Untidy, poorly-kept rooms with poor furniture and bathrooms. Kitchenettes, TV's, beds, and A/C are all substandard. Spacious rooms with excellent views. Adequate balcony. Shower can be a problem.

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4.4

"Food could be better"

Food could be better.

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2.9

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Great location"

Great location.

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7.5

"Great pool"

Great pool.

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6.2

"Service is adequate"

Service is average, but very friendly.

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5.6

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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5.1

"Room is all right"

Average rooms, with okay balconies. Poor beds in rooms needing some cleaning. Spacious rooms with excellent views.

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4.9

"Value for money could be better"

Value for money could be better.

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4.7

"Vibe is not too good"

Vibe is not too good.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"Could use a good cleaning"

Rooms could be cleaner.

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