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16 WARNER STREET , 4871, Port Douglas, Australia

Review Score

Based on 360 reviews

heart

8.0

Location

9.5

112 reviews

Pool

9.3

76 reviews

Service

6.7

68 reviews

Amenities

5.5

53 reviews

Comfort

5.4

74 reviews

Value for money

4.4

25 reviews

Room

4.4

150 reviews

Cleanliness

3.6

61 reviews

Vibe

3.3

24 reviews

WiFi

1.5

16 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location and easy parking. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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9.3

"Great pool"

Great pool.

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6.7

"Service is adequate"

Housekeeping is not great, and guests complain about service professionalism. Friendly service and great reception.

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5.5

"Ordinary amenities"

Pleasant hotel grounds and decent amenities. Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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5.4

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. AC needs updating.

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4.4

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.4

"Room needs to be improved"

Bathrooms and bedrooms are poorly cleaned and a bit old. Excellent views from decently sized rooms with okay beds. Below average furnishing, balconies, and A/C. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Good choice for a city trip. Awesome for families. Nice for romantic trips.

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1.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.7

"Great location"

Great location near lots of shopping.

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9.3

"Great pool"

Great pool.

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6.7

"Service is adequate"

Service is average, but very friendly.

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5.5

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels.

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5.4

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.2

"Room needs to be improved"

Acceptably sized but poorly cleaned rooms and bathrooms. Beds and balcony are alright.

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4.1

"Value for money could be better"

Value for money could be better.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.4

"Complaints about WiFi"

Complaints about WiFi.

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9.6

"Great location"

Great location.

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9.4

"Great pool"

Great pool.

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6.7

"Service is adequate"

Service is adequate.

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5.6

"Comfortable"

Comfortable.

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5.3

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.6

"Room needs to be improved"

Room needs to be improved.

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