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MOUNTJOY PARADE , 3232, Lorne, Australia

Review Score

Based on 3215 reviews

heart

8.0

Location

9.3

909 reviews

Service

7.3

582 reviews

Breakfast

6.8

321 reviews

Value for money

5.1

264 reviews

Room

5.1

1212 reviews

WiFi

4.6

88 reviews

Vibe

4.3

219 reviews

Cleanliness

3.8

400 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Average parking. Excellent sightseeing, restaurants and bars nearby. Convenient car access and well-priced parking.

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7.3

"Fantastic service"

Great management and friendly, professional staff. Reception is OK but housekeeping is substandard. Room service could have been improved. Recreation staff is nice. Laundry service can be improved. Booking process should be better organized.

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6.8

"Breakfast is average"

Breakfast is average.

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5.1

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Food is a bit overpriced.

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5.1

"Room is all right"

Excellent views from decently sized rooms with okay beds. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Old, poorly-maintained rooms with poor minibars and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Adequate balcony.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Luxurious Hotel.

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3.8

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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9.3

"Great location"

Great location with good parking availability. Near city centre with nearby beaches, restaurants, bars, and shopping.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.8

"Service is adequate"

Service is friendly and professional but overall average. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Room service could have been improved. Laundry service can be improved.

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4.9

"Value for money could be better"

Value for money could be better. Internet is affordable. Food is a bit overpriced.

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4.9

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Beds and balcony are alright. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Small rooms and poorly cleaned bathrooms. Spacious rooms. Shower can be a problem.

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4.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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3.1

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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9.4

"Great location"

Great location with good parking availability. Great shopping and the beach nearby.

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6.6

"Service is adequate"

Friendly, more-or-less professional service, and so-so reception. Recreation staff is nice.

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6.3

"Breakfast is average"

Decent and moderately priced breakfast.

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5.5

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

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5.1

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Acceptable breakfast prices.

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4.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.5

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Reasonably-sized, old rooms with poor furniture but ok beds. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem. Adequate balcony.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.9

"Beautiful beach"

Beautiful beach.

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9.4

"Great location"

Excellent location close to the beach.

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7.1

"Tasty breakfast"

Tasty breakfast.

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7.1

"Fantastic service"

Friendly service.

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5.2

"Room is all right"

Run-down, dingy, but decent rooms with poor bathrooms.

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4.8

"Value for money could be better"

Value for money could be better.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Could use a good cleaning"

Rooms could be cleaner.

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