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222 RUSSELL STREET , 3000, Melbourne, Australia

Review Score

Based on 2195 reviews

heart

8.7

Location

9.5

570 reviews

Service

8.6

510 reviews

Pool

8.3

86 reviews

Bar and Beverages

8.2

31 reviews

Breakfast

6.8

111 reviews

Room

6.6

758 reviews

Value for money

5.9

184 reviews

WiFi

2.6

100 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking should be cheaper. Good accessibility by car.

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8.6

"Fantastic service"

Friendly, excellent service in bar and restaurant. Great laundry service and all-around professional staff. Management and housekeeping are decent. Room service is average. Booking process should be better organized. Great hotel security.

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8.3

"Great pool"

Great pool.

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8.2

"Bar is awesome"

Bar is awesome. Good bar service.

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6.8

"Breakfast is average"

Decent and moderately priced breakfast.

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6.6

"Room is all right"

Average rooms, with okay balconies. Tidy rooms with great beds, but needing better maintenance. New, large rooms, and good kitchenettes. Bathrooms are moderately-sized, but substandard. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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5.9

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Acceptable breakfast prices.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great location"

Great location but pricey parking. Good shopping and sightseeing.

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8.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.5

"Fantastic service"

Friendly service.

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8.1

"Great pool"

Great pool.

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7.7

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Decent bathroom size but bad A/C.

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7.1

"Great room"

Rooms are tidy with excellent beds and great views from the balcony. Large rooms with nice kitchenettes. Bathrooms are moderately-sized, but substandard. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

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6.6

"Breakfast is average"

Breakfast is average.

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6.0

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great location"

Great location with good parking availability. Great sightseeing, restaurants and shopping nearby.

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8.4

"Fantastic service"

Professional and warm service and acceptable housekeeping.

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8.0

"Great pool"

Great pool.

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7.0

"Great room"

Modern rooms with excellent beds. Spacious, clean rooms with good kitchenettes. Rooms needing maintenance, with bad bathrooms and A/C.

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6.8

"Breakfast is average"

Breakfast is average.

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5.7

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.5

"Great location"

Great location with excellent sightseeing.

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8.3

"Great pool"

Great pool.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.0

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.9

"Breakfast is average"

Breakfast is average.

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6.5

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Large, clean rooms with excellent beds.

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5.7

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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2.8

"Complaints about WiFi"

Poor, over-priced WiFi.

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