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222 RUSSELL STREET , 3000, Melbourne, Australia

Review Score

Based on 2283 reviews

heart

8.7

Location

9.5

547 reviews

Pool

8.8

87 reviews

Service

8.6

507 reviews

Wellness Area

8.5

54 reviews

Bar and Beverages

8.1

34 reviews

Room

6.8

759 reviews

Breakfast

6.7

115 reviews

Value for money

5.9

179 reviews

WiFi

2.3

94 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Parking should be cheaper.

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8.8

"Great pool"

Good pool, acceptably clean.

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8.6

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Service at the restaurant and bar are great, and reception is efficient. Room service is average. Standard laundry service. Hotel security is ok.

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8.5

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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8.1

"Bar is awesome"

Bar is awesome. Good bar service.

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6.8

"Room is all right"

Typical rooms with plenty of space, great beds and standard furniture. New, clean rooms with great kitchenettes. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower can be a problem. Adequate balcony.

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6.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.9

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey. Normally priced food.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.5

"Great location"

Great location. Decent, but pricey, parking. Good shopping and sightseeing.

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8.8

"Great pool"

Great pool.

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8.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.5

"Fantastic service"

Friendly service and great reception.

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7.7

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Decent bathroom size but bad A/C.

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6.9

"Room is all right"

Acceptable room with average furniture but great beds. Spacious, clean rooms with good kitchenettes. Bathrooms are moderately-sized, but substandard. Poorly-maintained rooms, with substandard A/C and televisions. Shower can be a problem. Adequate balcony.

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6.6

"Breakfast is average"

Breakfast is average.

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5.9

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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2.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great location"

Great location with good parking availability. Great sightseeing, restaurants and shopping nearby.

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8.6

"Great pool"

Great pool.

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8.5

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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7.1

"Great room"

Large, clean rooms with excellent beds and kitchenettes. Rooms needing maintenance, with bad bathrooms and A/C.

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6.9

"Breakfast is average"

Breakfast is average.

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5.7

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.5

"Great location"

Great location with excellent sightseeing.

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8.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.2

"Fantastic service"

Friendly service.

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6.9

"Breakfast is average"

Breakfast is average.

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6.5

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Large, clean rooms with excellent beds.

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5.7

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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2.5

"Complaints about WiFi"

Poor, over-priced WiFi.

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