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MANTRA SIERRA GRAND

  • hotel stars
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22 SURF PARADE , 4218, Broadbeach, Australia

Review Score

Based on 693 reviews

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8.3

Location

9.4

221 reviews

Service

8.0

140 reviews

Room

5.8

335 reviews

Value for money

5.6

47 reviews

Food

5.4

27 reviews

Cleanliness

4.1

104 reviews

WiFi

3.3

32 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Excellent location with good bars, restaurants, shopping and beaches nearby. So-so car access and parking. Affordable parking.

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8.0

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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5.8

"Room is all right"

Great views and balconies, and spacious, somewhat new rooms. Beds are OK, although rooms and bathrooms are insufficiently cleaned and maintained. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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5.6

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.4

"Food is all right"

Poor dining experience with untidy dining area.

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4.1

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning.

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3.3

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Great location"

Good location, close to public transport. Great nearby restaurants, bars, and shopping right by beach. Average parking.

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7.7

"Fantastic service"

Friendly service, but housekeeping was less impressive.

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5.7

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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5.7

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.4

"Room is all right"

Generally mediocre rooms, although spacious with good views. Problems with bathroom cleanliness, furnishing, and kitchenettes. Poorly maintained and cleaned rooms with substandard A/C. Shower can be a problem.

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5.4

"Food is all right"

Food is all right.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.6

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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9.2

"Great location"

Great location for shopping and parking was alright.

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8.3

"Fantastic service"

Average reception, but good overall service.

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5.8

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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5.8

"Room is all right"

Average rooms and beds, but A/C and furniture substandard. Inadequately cleaned and maintained rooms and bathrooms. Spacious rooms with excellent views.

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5.6

"Fairly good value for money"

Fairly good value for money.

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3.8

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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9.5

"Great location"

Great location.

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5.5

"Comfortable"

Comfortable.

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5.4

"Room is all right"

Room is all right.

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