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31 CITY ROAD SOUTHBANK , 3006, Melbourne, Australia

Review Score

Based on 2546 reviews

heart

8.5

Location

9.4

751 reviews

Pool

8.6

119 reviews

Service

8.0

581 reviews

Breakfast

7.6

106 reviews

Room

6.0

963 reviews

WiFi

3.1

71 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Reasonably accessible by car. Standard parking prices.

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8.6

"Great pool"

Good pool, acceptably clean.

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8.0

"Fantastic service"

Service is professional and friendly. Decent reception, but less impressive bar service. Poorly rated housekeeping and restaurant service. Room service is average. Standard laundry service. Concierge service could be more helpful. Great hotel security. Recreation staff is nice. Booking process should be better organized.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.0

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Generally mediocre rooms, although spacious with good views. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with subpar minibars and TVs. Below average furnishing, balconies, and A/C. Shower can be a problem.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.2

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. So-so car access and parking.

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8.7

"Great pool"

Great pool.

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7.7

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Room service is average.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.7

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.6

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Rooms are older and poorly maintained, but kitchenettes are OK. Shower can be a problem.

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5.5

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.2

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Decent, but pricey, parking.

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8.4

"Great pool"

Great pool.

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8.0

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.6

"Tasty breakfast"

Tasty breakfast.

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5.8

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Rooms are small and with poor maintenance and A/C. Generally mediocre rooms, although spacious with good views. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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5.7

"Comfortable"

Large rooms with average comfort and standard beds. Small bathrooms, noisy rooms, and deficient A/C.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.4

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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8.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.7

"Fairly good value for money"

Fairly good value for money.

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6.0

"Room is all right"

Average rooms with standard beds. Rooms are spacious, with nice views, but bathrooms are not great.

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5.9

"Comfortable"

Large rooms with average comfort and standard beds.

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3.4

"Complaints about WiFi"

Complaints about WiFi.

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