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31 CITY ROAD SOUTHBANK , 3006, Melbourne, Australia

Review Score

Based on 3199 reviews

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8.5

Location

9.3

807 reviews

Pool

8.3

144 reviews

Breakfast

8.0

128 reviews

Service

7.4

584 reviews

Room

6.9

1190 reviews

WiFi

5.2

63 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Parking is average, and car access is inconvenient. Close to public transport and the train. Parking should be cheaper.

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8.3

"Great pool"

Good pool, acceptably clean.

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8.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.4

"Fantastic service"

Service is professional and friendly. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Room service could have been improved. Concierge service could be more helpful. Recreation staff is nice. Booking process should be better organized. Great hotel security.

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6.9

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Large, new rooms, and great views. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar TVs. Below average furnishing, balconies, and A/C. Shower can be a problem.

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5.2

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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9.2

"Great location"

Great location with good parking availability. Great sightseeing, restaurants and shopping nearby.

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8.5

"Great pool"

Great pool.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.6

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Rooms are spacious and have great views but are lacking in maintenance. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Shower can be a problem.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location. Decent, but pricey, parking. Centrally located, near restaurants, bars, and shopping.

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8.2

"Great pool"

Great pool.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.4

"Fairly good value for money"

Fairly good value for money.

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6.0

"Comfortable"

Large rooms with average comfort and standard beds. A bit too noisy and some complaints about the size of the bathrooms.

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6.0

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Rooms are small and furniture and TV's substandard. Spacious rooms with excellent views. Subpar balconies in poorly maintained rooms. Shower can be a problem.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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7.7

"Fantastic service"

Friendly service.

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6.7

"Fairly good value for money"

Fairly good value for money.

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6.0

"Room is all right"

Well-sized, typical rooms with mediocre beds.

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6.0

"Comfortable"

Large rooms with average comfort and standard beds.

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