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31 CITY ROAD SOUTHBANK , 3006, Melbourne, Australia

Review Score

Based on 2486 reviews

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8.4

Location

9.3

732 reviews

Pool

8.6

116 reviews

Service

8.2

576 reviews

Breakfast

7.5

98 reviews

Room

6.1

929 reviews

Comfort

5.6

451 reviews

WiFi

4.2

76 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Close to public transport and the train. Reasonably accessible by car. Standard parking prices.

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8.6

"Great pool"

Great but poorly cleaned pool.

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8.2

"Fantastic service"

Service is generally friendly, although bar service is poor. Decent reception and housekeeping. Room service is average. Standard laundry service. Concierge service could be more helpful. Recreation staff is nice. Great hotel security. Booking process should be better organized.

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7.5

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.1

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Spacious rooms with excellent views. Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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5.6

"Comfortable"

Large rooms with average comfort and standard beds. A bit too noisy and some complaints about the size of the bathrooms.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.3

"Great location"

Good location, close to public transport. Near city centre with great sightseeing and nearby restaurants. Reasonably accessible by car. Standard parking prices.

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8.8

"Great pool"

Great pool.

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7.9

"Fantastic service"

Professional service with decent reception and housekeeping. Room service is average.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.5

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.8

"Room is all right"

Decent kitchenettes and average room cleanliness. Out-dated rooms with unsightly furniture, poorly cleaned bathrooms and substandard beds. Rooms are spacious and have great views but are lacking in maintenance. Unimpressive balconies and bad TVs. Shower can be a problem.

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5.2

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.1

"Great location"

Great location and okay parking costs. Near the city centre and great nearby nightlife.

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8.5

"Great pool"

Great pool.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.0

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Rooms are small and furniture and TV's substandard. Spacious rooms with excellent views. Outdated rooms with low rated balconies and lacking maintenance. Shower can be a problem.

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5.6

"Comfortable"

Large rooms with average comfort and standard beds. A bit too noisy and some complaints about the size of the bathrooms.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.4

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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8.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.9

"Ordinary amenities"

Average hotel building.

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6.5

"Fairly good value for money"

Fairly good value for money.

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6.1

"Room is all right"

Average rooms with standard beds. Rooms are spacious, with nice views, but bathrooms are not great.

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5.6

"Comfortable"

Large rooms with average comfort and standard beds.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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9.4

"Great location"

Great location.

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5.9

"Room is all right"

Room is all right.

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