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105 ESPLANADE , 4870, Cairns, Australia

Review Score

Based on 1597 reviews

heart

7.4

Location

8.6

571 reviews

Service

6.7

367 reviews

Breakfast

5.7

10 reviews

Comfort

5.6

302 reviews

Amenities

5.1

164 reviews

Value for money

5.0

142 reviews

Room

4.8

721 reviews

Cleanliness

3.3

276 reviews

WiFi

2.4

91 reviews

100% Verified Real Reviews

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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6.7

"Service is adequate"

Acceptable and friendly service with a great reception. Housekeeping and management are lacking. Room service could have been improved. Laundry service can be improved. Smooth booking process.

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5.7

"Breakfast is average"

Breakfast is average.

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5.6

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. Large bathrooms, but inadequate A/C.

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5.1

"Ordinary amenities"

Hotel grounds are nice, but the entrance area isn't, and amenities are decent but outdated. Unspectacular architecture. Terrace is not particularly attractive.

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5.0

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.8

"Room needs to be improved"

Maintenance and cleaning is lacking, with subpar beds and furnishing. Great balconies and views, okay-size rooms. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy. Centrally located, near restaurants, bars, and shopping.

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7.9

"Beautiful beach"

Beautiful beach.

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6.5

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated. Room service could have been improved.

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5.7

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. Large bathrooms, but inadequate A/C.

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5.2

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.5

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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4.5

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Excellent views from decently sized rooms with okay beds. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Bathrooms are large but with substandard cleaning. Adequate balcony. Shower can be a problem.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.5

"Great location"

Well-located, although unfortunately the parking isn't easy. Great nearby restaurants, bars, and shopping right by beach.

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6.8

"Service is adequate"

Service is average, but very friendly.

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5.7

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.2

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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5.1

"Room is all right"

Acceptably sized but poorly cleaned rooms and bathrooms. Older, poorly maintained rooms with subpar kitchenettes and furniture. Beds and balcony are alright. Great view. Shower can be a problem.

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4.7

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.5

"Complaints about WiFi"

Poor, over-priced WiFi.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.8

"Service is adequate"

Service is average, but very friendly.

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5.4

"Comfortable"

Mediocre comfort, room sizes and beds.

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4.8

"Value for money could be better"

Value for money could be better.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.5

"Room needs to be improved"

Untidy, poorly-kept rooms with poor furniture and bathrooms. Average-sized rooms with alright beds.

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3.2

"Could use a good cleaning"

Rooms could be cleaner.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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