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105 ESPLANADE , 4870, Cairns, Australia

Review Score

Based on 2012 reviews

heart

7.5

Location

8.6

600 reviews

Service

6.7

387 reviews

Room

5.4

792 reviews

Comfort

5.3

310 reviews

Value for money

5.0

171 reviews

Amenities

4.2

170 reviews

WiFi

3.7

117 reviews

Breakfast

3.3

11 reviews

Cleanliness

2.1

312 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Accessible by car, but parking is a hassle. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Affordable parking.

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6.7

"Service is adequate"

Friendly, acceptably professional service. Housekeeping and management are lacking. Room service could have been improved. Standard laundry service.

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5.4

"Room is all right"

Excellent views from decently sized rooms with okay beds. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Bathrooms are large but with substandard cleaning. Old, poorly-maintained rooms with poor minibars and kitchenettes. Shower can be a problem. Adequate balcony.

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5.3

"Comfortable"

Mediocre comfort, room sizes and beds. Spacious bathroom, but rooms are too noisy, with poor A/C.

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5.0

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.2

"Amenities are not the best"

Terrace is not particularly attractive. Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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8.3

"Great location"

Well-located, although unfortunately the parking isn't easy. Shopping, restaurants and bars in the area are great.

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6.8

"Service is adequate"

Adequately professional and very friendly service with good reception. Room service could have been improved.

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5.2

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.1

"Fairly good value for money"

Fairly good value for money.

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4.9

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Excellent views from decently sized rooms with okay beds. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.0

"Could use a good cleaning"

Rooms could be cleaner.

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1.7

"Complaints about WiFi"

Complaints about WiFi.

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8.4

"Great location"

Good location with shopping nearby but poor access to parking.

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6.7

"Service is adequate"

Service is average, but very friendly.

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5.4

"Room is all right"

Excellent views from decently sized rooms with okay beds. Poorly maintained and cleaned rooms. Substandard kitchenettes and bathrooms.

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5.3

"Comfortable"

Mediocre comfort, room sizes and beds.

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4.8

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.4

"Vibe is not too good"

Vibe is not too good.

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2.6

"Could use a good cleaning"

Rooms could be cleaner.

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2.4

"Complaints about WiFi"

Poor, over-priced WiFi.

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8.7

"Great location"

Great location.

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6.9

"Service is adequate"

Service is average, but very friendly.

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5.5

"Comfortable"

Beds are decent and generally comfortable.

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5.1

"Decent vibe"

Decent vibe.

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5.0

"Fairly good value for money"

Fairly good value for money.

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4.7

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds.

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2.3

"Could use a good cleaning"

Rooms could be cleaner.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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