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105 ESPLANADE , 4870, Cairns, Australia

Review Score

Based on 1642 reviews

heart

7.4

Location

8.5

608 reviews

Service

7.3

388 reviews

Comfort

5.5

298 reviews

Breakfast

5.0

8 reviews

Room

5.0

747 reviews

Amenities

4.8

172 reviews

Value for money

4.4

151 reviews

Vibe

4.2

113 reviews

WiFi

4.2

90 reviews

Cleanliness

3.0

291 reviews

100% Verified Real Reviews

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8.5

"Great location"

Great location. Easy car access but inadequate parking. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Standard parking prices.

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7.3

"Fantastic service"

Efficient, friendly service with a nice reception. Housekeeping and management are lacking. Room service could have been improved. Great hotel security.

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5.5

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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5.0

"Breakfast is average"

Breakfast is average.

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5.0

"Room is all right"

Balconies are great with lovely views and room size is OK. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Poor TV's and furniture, and inadequate room cleanliness. Decent beds and minibars. Shower can be a problem.

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4.8

"Amenities are not the best"

Terrace is not particularly attractive. Poor hotel buildings and lobby, but new facilities. Elevator in need of updating.

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4.4

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Good choice for a city trip. Awesome for families.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.0

"Could use a good cleaning"

Rooms and bathrooms are untidy, but pool area is clean. Hotel facilities could use a good clean.

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8.2

"Great location"

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

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7.1

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Room service could have been improved.

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5.6

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy. Spacious bathroom.

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4.8

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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4.8

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Great balconies and views, okay-size rooms. Bathrooms are large but with substandard cleaning. Out-of-date rooms with complaints about the furniture, minibars, and TVs. Shower can be a problem.

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4.7

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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3.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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8.5

"Great location"

Well-located, although unfortunately the parking isn't easy. Great nearby restaurants, bars, and shopping right by beach.

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7.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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5.3

"Comfortable"

Comfortable enough, average sized rooms but subpar beds.

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4.9

"Room needs to be improved"

Lovely views, yet rooms lack cleaning and maintenance with unsatisfactory beds. Old rooms with problems in furnishing and bathroom cleanliness. Decently sized rooms with okay kitchenettes. Shower can be a problem.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.3

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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3.9

"Complaints about WiFi"

Poor, over-priced WiFi.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.5

"Fantastic service"

Friendly service.

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5.2

"Comfortable"

Mediocre comfort, room sizes and beds.

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4.8

"Room needs to be improved"

Untidy, poorly-kept rooms with poor furniture and bathrooms. Excellent views from decently sized rooms with okay beds.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.3

"Value for money could be better"

Value for money could be better.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Could use a good cleaning"

Rooms could be cleaner.

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8.5

"Great location"

Great location.

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4.8

"Room needs to be improved"

Room needs to be improved.

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