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818 East Ganjiang Road, 215005, Suzhou, China

Review Score

Based on 4108 reviews

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9.1

Location

9.7

1642 reviews

Service

8.8

1331 reviews

Pool

6.7

45 reviews

Breakfast

6.7

177 reviews

Room

5.4

1176 reviews

WiFi

1.1

17 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Great accessibility by car with affordable parking. Close to public transport and the train.

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8.8

"Fantastic service"

Professional, friendly service, and great reception and management. Good shuttle service. Housekeeping is satisfactory. Great concierge service.

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6.7

"Ordinary pool"

Ordinary pool.

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6.7

"Breakfast is average"

Decent and moderately priced breakfast.

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5.4

"Room is all right"

Fine room size and cleanliness. Older, poorly maintained rooms with poorly rated furniture, although views are nice. Guests complained about kitchenettes, minibars, TV's, and A/C. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Great accessibility by car with affordable parking.

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8.6

"Fantastic service"

Professional, friendly service, and great reception and management. Good shuttle service. Housekeeping can be a problem.

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8.4

"Delicious food"

Delicious food.

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7.1

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great pool"

Ordinary pool.

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5.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

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5.0

"Room is all right"

Room relatively large and clean and beds are alright but lacking maintenance. Bathrooms are large but with substandard cleaning. Old rooms with complaints about the furniture, minibars, and A/C. Shower can be a problem.

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4.6

"Amenities are not the best"

Facilities in need of refurbishment. Great hotel grounds with a beautiful entrance area.

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9.9

"Great location"

Great location. Good car accessibility, and close to public transport. Central location with great sightseeing, dining out and shopping.

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9.3

"Fantastic service"

Professional, friendly service, and great reception and management.

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6.8

"Breakfast is average"

Breakfast is average.

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6.0

"Room is all right"

Rooms and beds are adequate. Poorly maintained, outdated rooms with unclean bathrooms and inadequate A/C.

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9.6

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping.

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9.2

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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6.7

"Breakfast is average"

Breakfast is average.

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5.9

"Room is all right"

Rooms and beds are adequate. Poor maintenance in rooms and bathrooms.

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9.8

"Great location"

Great location, with good shopping nearby and easy access by car.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.5

"Room is all right"

Old, reasonably-sized rooms with poor bathrooms.

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