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Am Pfaffenstieg, 38700, Braunlage, Germany

Review Score

Based on 1818 reviews

heart

7.3

Breakfast

8.4

362 reviews

Location

8.1

344 reviews

Pool

7.5

188 reviews

Service

7.4

451 reviews

WiFi

5.8

34 reviews

Food

5.7

243 reviews

Room

5.6

560 reviews

Cleanliness

5.6

196 reviews

Amenities

4.8

128 reviews

Value for money

3.6

131 reviews

Vibe

3.3

389 reviews

Wellness Area

3.0

139 reviews

100% Verified Real Reviews

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great location"

Near city centre in a great location. Pricey, inconvenient parking. Winter sports facilities are close.

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7.5

"Great pool"

Great but poorly cleaned pool.

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7.4

"Fantastic service"

Reception is great with very friendly, helpful service, although restaurant service was only OK. Housekeeping is not great, and guests complain about service professionalism. Room service could have been improved. Booking process is sufficient. Recreation staff is nice.

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5.8

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.7

"Food is all right"

Poor dining experience with uninteresting menus and bad side dishes. Restaurant is poorly priced and cleaned. Vegetables are average.

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5.6

"Room is all right"

Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Large rooms with great views, decent balconies, and so-so beds. Inadequate minibars in older, poorly-maintained rooms. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.6

"Quite clean"

Untidy dining area but rooms are clean enough. Clean hotel facilities. Bathrooms and pool area are inadequately clean.

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4.8

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Hotel grounds are ok. Good outdoor sports facilities. Inappropriate ski storage. Adequate terrace. Nice kids facilities.

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3.6

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Free internet.

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3.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel.

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3.0

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.2

"Great location"

Awesome location near city centre, but inconvenient parking.

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7.8

"Great pool"

Great pool.

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7.8

"Fantastic service"

Friendly service with good reception, but some complaints about professionalism.

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6.0

"Room is all right"

Old, poorly maintained, but acceptably clean rooms. Typical balconies, but charming views and cozy beds in sizable rooms. Sub-average bathrooms, TV's and furniture. Shower can be a problem.

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5.9

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.8

"Food is all right"

Poor dining experience with uninteresting menus and bad side dishes.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel.

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3.1

"Value for money could be better"

Value for money could be better.

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2.8

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.2

"Great location"

Great location. Pricey, inconvenient parking.

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7.8

"Great pool"

Great pool.

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7.5

"Fantastic service"

Friendly but unprofessional service.

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5.8

"Room is all right"

Old, poorly maintained, but acceptably clean rooms. Amply-sized rooms with excellent beds and superb views. Sub-average bathrooms, TV's and furniture.

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5.7

"Quite clean"

Room cleanliness is acceptable.

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5.7

"Food is all right"

Poor dining with a standard menu.

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5.3

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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3.5

"Value for money could be better"

Value for money could be better.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel.

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2.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great location"

Great location.

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7.5

"Fantastic service"

Fantastic service.

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7.4

"Great pool"

Great pool.

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5.4

"Food is all right"

Food is all right.

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4.5

"Room needs to be improved"

Room needs to be improved.

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3.4

"Value for money could be better"

Value for money could be better.

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2.9

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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