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Am Pfaffenstieg, 38700, Braunlage, Germany

Review Score

Based on 1245 reviews

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7.2

Breakfast

8.9

293 reviews

Location

8.6

250 reviews

Pool

8.1

157 reviews

Service

8.1

350 reviews

Cleanliness

5.9

137 reviews

Amenities

5.6

109 reviews

Room

5.0

435 reviews

Value for money

3.9

95 reviews

Wellness Area

3.4

94 reviews

WiFi

2.9

34 reviews

Vibe

2.5

305 reviews

100% Verified Real Reviews

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.6

"Great location"

Great location. Average parking. Standard parking prices. Adequate access to public transport. Winter sports facilities are close.

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8.1

"Great pool"

Great but poorly cleaned pool.

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8.1

"Fantastic service"

Reception and housekeeping friendly and relatively professional. Restaurant could offer better service. Smooth booking process. Pool bar needs better service.

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5.9

"Quite clean"

Untidy dining area but rooms are clean enough. Clean hotel facilities. Bathrooms and pool area are inadequately clean.

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5.6

"Ordinary amenities"

Adequate terrace. Good kids facilities but outdated. Hotel grounds are ok. Good outdoor sports facilities. Elevator is ok.

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5.0

"Room is all right"

Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Inadequate minibars in older, poorly-maintained rooms. Awesome balconies and views, and comfortable beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.9

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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3.4

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Stylish hotel.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Friendly and somewhat professional staff, great at reception but subpar in the restaurant.

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8.3

"Great location"

Great location. Parking is rare. Standard parking prices.

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8.2

"Great pool"

Great pool.

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6.1

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.6

"Ordinary amenities"

Amenities and facilities adequate but in need of updating. Good outdoor sports facilities.

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5.4

"Room is all right"

Old, poorly maintained, but acceptably clean rooms. Sub-average bathrooms, TV's and furniture. Awesome balconies and views, and comfortable beds. Shower can be a problem.

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3.5

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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3.4

"Value for money could be better"

Value for money could be better.

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3.1

"Complaints about WiFi"

Complaints about WiFi.

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2.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel.

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great location"

Great location with good parking availability.

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8.2

"Great pool"

Great pool.

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8.0

"Fantastic service"

Friendly, acceptably professional service.

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6.1

"Food is all right"

Menu was great, however the overall dining experience is poor.

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6.0

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.0

"Room is all right"

Old, poorly maintained rooms. Beds and views are impressive, but cleanliness just so-so. Sub-average bathrooms, TV's and furniture.

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3.8

"Value for money could be better"

Value for money could be better.

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3.2

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.7

"Great location"

Great location.

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8.1

"Fantastic service"

Friendly, acceptably professional service.

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8.0

"Great pool"

Great pool.

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6.2

"Food is all right"

Food is all right.

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5.4

"Quite clean"

Quite clean.

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4.7

"Room needs to be improved"

Outdated rooms and bathrooms not up to standard. Great view.

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3.6

"Value for money could be better"

Value for money could be better.

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3.3

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel. Atmosphere could be friendlier.

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