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Am Pfaffenstieg, 38700, Braunlage, Germany

Review Score

Based on 1321 reviews

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7.2

Breakfast

8.7

306 reviews

Location

8.0

265 reviews

Pool

7.9

169 reviews

Service

7.9

370 reviews

Cleanliness

5.4

155 reviews

Amenities

5.2

110 reviews

Room

4.7

467 reviews

Value for money

4.5

101 reviews

WiFi

3.5

31 reviews

Wellness Area

2.9

98 reviews

Vibe

2.7

325 reviews

100% Verified Real Reviews

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great location"

Great location. Pricey, inconvenient parking. Centrally located, close to public transport. Winter sports facilities are close.

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7.9

"Great pool"

Great but poorly cleaned pool.

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7.9

"Fantastic service"

Friendly service and housekeeping except in the restaurant. Acceptably professional staff and mediocre bar service. Smooth booking process. Room service could have been improved.

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5.4

"Quite clean"

Rooms and bathrooms inadequately cleaned. Clean hotel facilities. Dirty in the dining and pool areas.

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5.2

"Ordinary amenities"

Ordinary amenities. Good kids facilities but outdated. Good outdoor sports facilities. Terrace is not particularly attractive.

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4.7

"Room needs to be improved"

Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Badly-maintained rooms and balconies with poor A/C and furniture. Excellent beds and great views. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.5

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Free internet.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.9

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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2.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel.

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8.6

"Fantastic service"

Adequately professional and very friendly service with good reception.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Good location, close to public transport. Pricey, inconvenient parking.

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8.0

"Great pool"

Great pool.

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5.5

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms. Clean hotel facilities.

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5.1

"Ordinary amenities"

Amenities and facilities adequate but in need of updating. Good outdoor sports facilities.

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4.9

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Excellent beds and great views. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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4.0

"Value for money could be better"

Value for money could be better.

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2.9

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.2

"Great location"

Great location. Pricey, inconvenient parking.

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8.1

"Great pool"

Great pool.

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7.9

"Fantastic service"

Friendly, acceptably professional service.

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5.4

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms. Clean hotel facilities.

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5.1

"Room is all right"

Rooms with great views and excellent beds. Inadequately cleaned and maintained rooms and bathrooms. Old rooms with poor furniture and TV's.

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4.2

"Value for money could be better"

Value for money could be better.

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2.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.9

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great location"

Great location.

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8.1

"Fantastic service"

Friendly service.

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8.0

"Great pool"

Great pool.

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6.2

"Food is all right"

Food is all right.

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5.6

"Ordinary amenities"

Ordinary amenities. Good outdoor sports facilities.

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5.1

"Quite clean"

Quite clean.

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4.2

"Room needs to be improved"

Outdated rooms and bathrooms not up to standard. Great view.

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4.2

"Value for money could be better"

Value for money could be better.

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2.9

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel.

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