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Theodor-Heuss-Allee 3, 60486, Frankfurt am Main, Germany

Review Score

Based on 2306 reviews

heart

7.8

Location

8.4

412 reviews

Pool

6.7

63 reviews

Service

6.7

368 reviews

Breakfast

6.4

305 reviews

Room

6.1

609 reviews

Bar and Beverages

6.0

75 reviews

Cleanliness

5.6

166 reviews

Food

5.5

120 reviews

Wellness Area

4.8

70 reviews

Vibe

4.6

208 reviews

WiFi

3.2

83 reviews

Value for money

2.8

237 reviews

100% Verified Real Reviews

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8.4

"Great location"

Great location. Accessible by car, but parking is costly. Close to business sites. Near downtown with great sightseeing and shopping. Close to public transport and the train.

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6.7

"Ordinary pool"

Ordinary pool.

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6.7

"Service is adequate"

Guests complain about reception and service professionalism. Average wait staff and housekeeping, but very friendly. Room service is perfect. Booking process should be better organized. Recreation staff is ok.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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6.1

"Room is all right"

Decently clean rooms with okay minibars. Spacious, yet old rooms with poor furniture but lovely views. Rooms are poorly-maintained, with uncomfortable beds, poor TV's and below par air conditioning. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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6.0

"Standard bar"

Alright but spendy bar. Alcoholic drinks are not the best.

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5.6

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

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5.5

"Food is all right"

Okay dining experience, with acceptable desserts and fruits. Complaints about restaurant cleanliness, food price, and side dishes. Snacks are ok.

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4.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area. Sauna is ok.

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4.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Luxury hotel. Suitable for solo travelers.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.8

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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8.6

"Great location"

Great location. Close to business sites.

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6.9

"Service is adequate"

Decent reception, with friendly but unprofessional staff.

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6.7

"Ordinary pool"

Ordinary pool.

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6.4

"Comfortable"

Rooms are large, peaceful and quite comfortable, but beds are lacking.

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6.1

"Breakfast is average"

Breakfast is average.

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6.0

"Room is all right"

Big enough rooms with awesome views. Old rooms with poorly cleaned bathrooms and substandard beds. Poorly maintained and cleaned rooms. Shower can be a problem.

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5.4

"Standard bar"

Standard bar.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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4.6

"Food could be better"

Food could be better.

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3.3

"Value for money could be better"

Value for money could be better.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to business sites.

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6.6

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Outdated room with poor bathrooms and substandard furniture.

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6.2

"Service is adequate"

Friendly but unprofessional service.

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6.1

"Standard bar"

Standard bar.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Quite clean"

Room cleanliness is acceptable.

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5.7

"Food is all right"

Food is all right.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel.

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2.9

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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8.2

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.9

"Service is adequate"

Decent reception, with friendly but unprofessional staff.

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6.7

"Breakfast is average"

Breakfast is average.

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6.7

"Ordinary pool"

Ordinary pool.

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5.7

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Outdated room with poor bathrooms and substandard furniture.

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5.7

"Food is all right"

Food is all right.

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5.5

"Quite clean"

Room cleanliness is acceptable.

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4.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.1

"Value for money could be better"

Value for money could be better.

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8.5

"Great location"

Great location.

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6.7

"Service is adequate"

Service is adequate.

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6.6

"Breakfast is average"

Breakfast is average.

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5.7

"Room is all right"

Room is all right.

Photos from travellers