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Theodor-Heuss-Allee 3, 60486, Frankfurt am Main, Germany

Review Score

Based on 1525 reviews

heart

7.7

Location

8.8

284 reviews

Pool

8.1

54 reviews

Service

7.3

271 reviews

Breakfast

6.3

207 reviews

Wellness Area

5.9

65 reviews

Bar and Beverages

5.5

43 reviews

Room

5.3

434 reviews

Cleanliness

5.2

112 reviews

Food

5.1

91 reviews

Vibe

3.3

133 reviews

WiFi

2.6

60 reviews

Value for money

2.5

158 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking. Close to public transport and the train. Close to business sites.

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8.1

"Great pool"

Great pool.

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7.3

"Fantastic service"

Friendly service, especially in the restaurant. Average professionalism from poor housekeeping staff and mediocre reception. Room service is average. Booking process is sufficient.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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5.9

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable. Sauna is ok. Wellness & sports facilities could use better cleaning.

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5.5

"Standard bar"

Standard bar. Alcoholic drinks are not the best.

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5.3

"Room is all right"

Decently clean rooms with okay minibars. Rooms are spacious and have great views but are lacking in maintenance. Old rooms with poor quality beds, furniture, and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.

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5.1

"Food is all right"

Substandard dining experience and unpopular side dishes. Menu and snacks are alright. Pricey food but great desserts.

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3.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Luxury hotel. Suitable for solo travelers.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.5

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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9.1

"Great location"

Great location near lots of shopping. Train station is close.

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8.3

"Great pool"

Great pool.

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7.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.7

"Comfortable"

Decently comfortable but with poor beds and A/C. Spacious, peaceful rooms.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable. Sauna is ok.

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5.2

"Room is all right"

Old, poorly maintained rooms with insufficient A/C. Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Spacious rooms with excellent views. Shower can be a problem.

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5.0

"Standard bar"

Bar could improve.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.9

"Food could be better"

Food could be better.

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3.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.0

"Great location"

Good location with shopping nearby but poor access to parking.

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8.0

"Great pool"

Great pool.

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6.6

"Service is adequate"

Friendly, more-or-less professional service, and so-so reception.

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6.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.8

"Room is all right"

Rooms are large and clean enough, with great views. Guests complain about beds, furnishing, and bathrooms.

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5.6

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Standard bar"

Standard bar.

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5.5

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Value for money could be better"

Value for money could be better. High priced breakfast.

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8.8

"Great location"

Good location with shopping nearby but poor access to parking.

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8.0

"Great pool"

Great pool.

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7.7

"Great amenities"

Nice building.

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7.3

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.5

"Breakfast is average"

Breakfast is average.

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5.8

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.2

"Quite clean"

Room cleanliness is acceptable.

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5.2

"Room is all right"

Rooms are moderately clean, but outdated, with poor beds and bathrooms. Big rooms with lovely views, but poorly-maintained with poor furniture.

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5.1

"Food is all right"

Food is all right.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.0

"Value for money could be better"

Value for money could be better.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Great location"

Great location.

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8.4

"Great pool"

Great pool.

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7.4

"Fantastic service"

Friendly service.

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6.6

"Breakfast is average"

Breakfast is average.

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6.6

"Comfortable"

Rooms are big and moderately comfortable.

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5.5

"Room is all right"

Big, decent rooms.

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2.2

"Value for money could be better"

Value for money could be better.

Photos from travellers