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Theodor-Heuss-Allee 3, 60486, Frankfurt am Main, Germany

Review Score

Based on 2056 reviews

heart

7.9

Pool

8.3

61 reviews

Location

8.1

364 reviews

Service

7.3

341 reviews

Breakfast

6.7

267 reviews

Room

5.8

550 reviews

Food

5.8

113 reviews

Bar and Beverages

5.7

67 reviews

Wellness Area

5.6

69 reviews

Cleanliness

5.1

150 reviews

Vibe

3.4

178 reviews

Value for money

2.7

202 reviews

WiFi

2.0

73 reviews

100% Verified Real Reviews

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8.3

"Great pool"

Great pool.

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8.1

"Great location"

Great location. Accessible by car, but parking is costly. Close to business sites. Great shopping. Close to public transport. Reasonable sightseeing and quite near downtown. Medium distance to train station.

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7.3

"Fantastic service"

Friendly service. Staff is professional enough, with okay reception, housekeeping, and waitstaff. Booking process should be better organized. Room service is perfect. Recreation staff is nice.

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6.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.8

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem. Acceptable minibar.

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5.8

"Food is all right"

Okay side dishes and dining experience. Restaurant is poorly priced and cleaned, but has a good menu. Bad desserts & fruits. Snacks are ok.

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5.7

"Standard bar"

So-so bar with mediocre drinks.

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5.6

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable. Sauna is ok. Wellness & sports facilities could use better cleaning.

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5.1

"Quite clean"

Moderately clean hotel facilities. Rooms, bathrooms and dining area all need more cleaning. Wellness & sports facilities could use better cleaning.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Entrance area is ok. Luxury hotel. Suitable for solo travelers.

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2.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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2.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.5

"Great pool"

Great pool.

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8.4

"Great location"

Great location. Close to business sites.

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7.7

"Rather comfortable"

Comfortable, quiet, large rooms and decent beds.

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7.4

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.7

"Breakfast is average"

Breakfast is average.

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5.8

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Outdated, rooms with poor cleanliness and maintenance. Poor furniture and complaints about bathroom cleanliness. Shower can be a problem.

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5.6

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable. Sauna is ok.

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5.1

"Food is all right"

Food is all right.

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5.0

"Standard bar"

Standard bar.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.0

"Value for money could be better"

Value for money could be better.

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2.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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8.5

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to business sites.

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8.1

"Great pool"

Great pool.

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6.4

"Service is adequate"

Friendly, more-or-less professional service, and so-so reception.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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5.9

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Poor bathrooms and furniture in badly cleaned, old rooms.

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5.8

"Standard bar"

Standard bar.

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5.7

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.3

"Quite clean"

Moderately clean hotel facilities. Rooms could be cleaner.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel.

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2.7

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.2

"Great pool"

Great pool.

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8.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.4

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.0

"Tasty breakfast"

Tasty breakfast.

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5.5

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.5

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Inadequately cleaned and maintained rooms and bathrooms. Older rooms and furniture.

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5.2

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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3.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.8

"Value for money could be better"

Value for money could be better.

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2.0

"Complaints about WiFi"

Complaints about WiFi.

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8.3

"Great location"

Great location.

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7.4

"Rather comfortable"

Rather comfortable.

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7.2

"Fantastic service"

Fantastic service.

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6.9

"Breakfast is average"

Breakfast is average.

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6.0

"Room is all right"

Room is all right.

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2.4

"Value for money could be better"

Value for money could be better.

Photos from travellers