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Heumarkt 20, 50667, Köln, Germany

Review Score

Based on 2759 reviews

heart

7.6

Location

9.5

546 reviews

Service

8.1

451 reviews

Pool

7.8

49 reviews

Cleanliness

6.1

161 reviews

Breakfast

6.1

302 reviews

Room

5.7

691 reviews

Vibe

5.1

309 reviews

WiFi

3.1

76 reviews

Value for money

2.4

231 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Parking should be cheaper. Good accessibility by car.

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8.1

"Fantastic service"

Restaurant service is friendly and professional. Reception is OK but housekeeping is substandard. Booking process is sufficient. Room service is average.

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7.8

"Great pool"

Great pool.

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6.1

"Quite clean"

Decently clean rooms and bathrooms. Moderately clean hotel facilities.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Room is all right"

Reasonably clean rooms with standard beds and TV's. Spacious, yet old rooms with poor furniture but lovely views. Small but relatively clean bathrooms. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower was ok.

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5.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Luxurious Hotel. Good for business people. Suitable for solo travelers. Good choice for a city trip.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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2.4

"Value for money could be better"

Value for money could be better. High priced breakfast. Internet is affordable.

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9.5

"Great location"

Great location. Near downtown with great sightseeing and shopping.

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7.9

"Fantastic service"

Professional and friendly reception and restaurant service.

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7.6

"Great pool"

Great pool.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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5.8

"Ordinary amenities"

Outdated facilities, but decent hotel building and pleasant surroundings.

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5.6

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.3

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Poor quality, old rooms with low rated A/C and furniture. Acceptable rooms with small bathrooms. Shower was ok.

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5.3

"Food is all right"

Dining experience is alright but menu is not great.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Pleasant entrance area.

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3.1

"Complaints about WiFi"

Complaints about WiFi.

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2.4

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.6

"Great location"

Near city centre in a great location.

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8.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.5

"Great pool"

Great pool.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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5.8

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.5

"Room is all right"

Outdated rooms with poor furniture in need of maintenance. Spacious rooms with great views and okay beds and bathrooms. Shower was ok.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Near downtown with great sightseeing and shopping.

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8.1

"Great pool"

Great pool.

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8.0

"Fantastic service"

Service is professional and friendly.

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6.2

"Ordinary amenities"

Average hotel building.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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5.8

"Room is all right"

Okay bathrooms and beds in decently clean rooms. Rooms in need of an update. Great shower.

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5.6

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel.

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5.1

"Comfortable"

Beds are decent and generally comfortable.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.4

"Great location"

Great location.

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8.0

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.1

"Quite clean"

Quite clean.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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5.9

"Ordinary amenities"

Average hotel building.

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5.1

"Comfortable"

Rooms are big and moderately comfortable.

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5.0

"Room is all right"

Spacious rooms. Old, poorly maintained rooms.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.0

"Value for money could be better"

Value for money could be better. High priced breakfast.

Photos from travellers