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Heumarkt 20, 50667, Köln, Germany

Review Score

Based on 2899 reviews

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7.8

Location

9.3

560 reviews

Service

8.0

466 reviews

Pool

7.2

48 reviews

Amenities

6.1

168 reviews

Breakfast

5.7

322 reviews

Cleanliness

5.7

169 reviews

Room

5.5

718 reviews

Food

5.4

134 reviews

Vibe

5.2

301 reviews

WiFi

2.9

79 reviews

Value for money

2.3

232 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.0

"Fantastic service"

Service is professional and friendly. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Booking process should be better organized. Room service is perfect.

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7.2

"Great pool"

Great pool.

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6.1

"Ordinary amenities"

Mediocre building with old facilities. Great hotel grounds with a beautiful entrance area. Elevator in need of updating. Unspectacular architecture.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Quite clean"

Decently clean rooms and bathrooms. Moderately clean hotel facilities. Dining area could have been cleaner.

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5.5

"Room is all right"

Reasonably clean rooms with standard beds and TV's. Spacious, yet old rooms with poor furniture but lovely views. Small but relatively clean bathrooms. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower was ok.

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5.4

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. Menu is alright but pork dishes are not great. Pricey food and unpopular desserts.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Good for business people. Good choice for a city trip. Suitable for solo travelers.

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2.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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2.3

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

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9.5

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Parking is rare.

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8.4

"Bar is awesome"

Bar is awesome.

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7.8

"Fantastic service"

Service is professional and friendly. Service at reception and in restaurant are okay.

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7.3

"Great pool"

Great pool.

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5.9

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.4

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Poor quality, old rooms with low rated A/C and furniture. Bathroom is ok. Shower was ok.

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5.3

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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5.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.8

"Food could be better"

Bad overall dining experience with a bad menu.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.3

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.0

"Great pool"

Great pool.

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5.8

"Quite clean"

Room cleanliness is acceptable.

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5.6

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Room is all right"

Outdated rooms with poor furniture in need of maintenance. Spacious rooms with great views and okay beds and bathrooms. Shower was ok.

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5.3

"Food is all right"

Food is all right.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.4

"Great location"

Great location near lots of shopping.

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8.1

"Fantastic service"

Service is professional and friendly.

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7.7

"Great pool"

Great pool.

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5.7

"Breakfast is average"

Breakfast is average.

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5.6

"Room is all right"

Okay bathrooms and beds in decently clean rooms. Spacious but outdated rooms. Shower was ok.

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5.3

"Quite clean"

Room cleanliness is acceptable.

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5.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.1

"Food is all right"

Food is all right.

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2.0

"Value for money could be better"

Value for money could be better.

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.0

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.9

"Quite clean"

Room cleanliness is acceptable.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.3

"Comfortable"

Spacious, quiet comfortable rooms, but very noisy.

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5.2

"Food is all right"

Food is all right.

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4.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.8

"Room needs to be improved"

Old, poorly maintained rooms. Boring menu with tasteless desserts.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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1.9

"Value for money could be better"

Value for money could be better. High priced breakfast.

Photos from travellers