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Friedrichsplatz 2, 68165, Mannheim, Germany

Review Score

Based on 877 reviews

heart

7.4

Location

9.4

177 reviews

Service

7.4

164 reviews

Breakfast

6.5

91 reviews

Comfort

5.2

125 reviews

WiFi

5.2

28 reviews

Cleanliness

4.8

80 reviews

Room

4.3

269 reviews

Value for money

4.2

90 reviews

Vibe

3.3

158 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location, close to the train station. Decent, but pricey, parking. Near to the city centre with good shopping options nearby.

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7.4

"Fantastic service"

Poorly rated restaurant service, although reception is OK with friendly, fairly professional service.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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5.2

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Small rooms and bathrooms with inadequate A/C.

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5.2

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.3

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms with poor furniture, A/C, and TV's. Small rooms and poorly cleaned bathrooms. Lovely views and decent beds. Shower can be a problem.

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4.2

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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3.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is ok. Luxurious Hotel.

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9.5

"Great location"

Near city centre in a great location.

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6.8

"Breakfast is average"

Breakfast is average.

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6.8

"Service is adequate"

Friendly, more-or-less professional service, and so-so reception.

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5.0

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.7

"Value for money could be better"

Value for money could be better. Free internet.

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4.7

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.5

"Room needs to be improved"

Small, outdated rooms with okay beds but cleanliness issues. Rooms are run down with bad furniture and TVs and filthy bathrooms.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.2

"Great location"

Great location.

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6.9

"Service is adequate"

Friendly, more-or-less professional service, and so-so reception.

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6.7

"Breakfast is average"

Breakfast is average.

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5.3

"Comfortable"

Small rooms, but moderately comfortable with alright beds.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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4.4

"Room needs to be improved"

Complaints about age, cleanliness, and furnishing of the rooms. Rooms are small and bathrooms were inadequate but beds are alright.

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4.1

"Value for money could be better"

Value for money could be better.

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3.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.5

"Great location"

Great location.

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7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.3

"Breakfast is average"

Breakfast is average.

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5.0

"Comfortable"

Uncomfortable, small rooms, with decent beds.

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4.0

"Room needs to be improved"

Old, poorly maintained, small rooms, but nice beds.

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3.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.5

"Great location"

Great location.

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4.9

"Room needs to be improved"

Room needs to be improved.

Photos from travellers