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Friedrichsplatz 2, 68165, Mannheim, Germany

Review Score

Based on 1072 reviews

heart

7.4

Location

9.4

199 reviews

Service

7.2

183 reviews

Breakfast

6.7

104 reviews

Comfort

5.1

139 reviews

Amenities

5.1

59 reviews

Wellness Area

4.2

28 reviews

Cleanliness

4.2

98 reviews

Value for money

3.9

101 reviews

Vibe

3.8

177 reviews

Room

3.7

303 reviews

WiFi

3.6

30 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location, close to the train station. Near to the city centre with good shopping options nearby. Decent, but pricey, parking.

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7.2

"Fantastic service"

Service and bar service are friendly. Reception is poor, as is the restaurant service. Service is relatively professional. Room service is average.

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6.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.1

"Comfortable"

Comfortable enough with an average noise level. Small rooms, and substandard A/C and beds.

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5.1

"Ordinary amenities"

Outdated facilities with a decent entrance area. Unspectacular architecture.

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4.2

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.9

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is ok. Luxurious Hotel.

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3.7

"Room needs to be improved"

Small, outdated, and dirty rooms with bad furnishings. Rooms are poorly-maintained, with uncomfortable beds, poor TV's and below par air conditioning. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Great view. Acceptable minibar.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.5

"Great location"

Near city centre in a great location.

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6.9

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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6.8

"Breakfast is average"

Breakfast is average.

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5.4

"Ordinary amenities"

Average hotel building.

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5.0

"Comfortable"

Small rooms with low rated beds, but decent comfort overall.

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4.5

"Value for money could be better"

Value for money could be better. Free internet.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.7

"Room needs to be improved"

Guests complain about the cleanliness and size of the rooms, as well as the TVs. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness.

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3.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.5

"Great location"

Great location.

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6.9

"Breakfast is average"

Breakfast is average.

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6.8

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor.

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5.1

"Comfortable"

Small rooms with low rated beds, but decent comfort overall.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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4.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.0

"Value for money could be better"

Value for money could be better.

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3.9

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms, with complaints about furniture, beds, and bathrooms.

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9.5

"Great location"

Great location.

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7.2

"Fantastic service"

Friendly service.

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6.5

"Breakfast is average"

Breakfast is average.

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5.4

"Ordinary amenities"

Average hotel building.

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4.9

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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4.7

"Could use a good cleaning"

Could use a good cleaning.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.3

"Room needs to be improved"

Complaints about maintenance, size, and beds.

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9.5

"Great location"

Great location.

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4.1

"Room needs to be improved"

Room needs to be improved.

Photos from travellers