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5ta Avenida No. 455 Nte Entre Calles 8 y 10 , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 639 reviews

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7.7

Service

8.6

135 reviews

Breakfast

8.4

82 reviews

Location

8.2

170 reviews

Pool

6.3

48 reviews

Value for money

4.7

50 reviews

Food

4.3

18 reviews

Room

2.8

183 reviews

Comfort

2.6

103 reviews

Vibe

2.5

50 reviews

WiFi

1.9

40 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Reception and restaurant service is friendly. Service professionalism and housekeeping are average.

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8.4

"Tasty breakfast"

Great and affordable breakfast.

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8.2

"Great location"

Well-located, although unfortunately the parking isn't easy. Excellent location with good bars, restaurants, shopping and beaches nearby.

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6.3

"Ordinary pool"

Ordinary pool.

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4.7

"Value for money could be better"

Value for money could be better. Fair breakfast prices.

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4.3

"Food could be better"

Food and menu are not highly reviewed.

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2.8

"Room needs to be improved"

Small, poorly maintained rooms with subpar beds and furnishing. Small rooms and poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Room cleanliness is acceptable. Shower can be a problem.

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2.6

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.5

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating. Hotel is fairly plain. Good for traveling with friends.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Fantastic service"

Friendly service.

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8.5

"Great location"

Excellent location close to the beach.

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8.0

"Tasty breakfast"

Tasty breakfast.

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6.5

"Ordinary pool"

Ordinary pool.

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4.6

"Value for money could be better"

Value for money could be better.

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2.9

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate.

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2.8

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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2.1

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Fantastic service"

Friendly service.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.2

"Great location"

Great location.

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8.0

"Beautiful beach"

Beautiful beach.

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5.6

"Quite clean"

Room cleanliness is acceptable.

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2.7

"Room needs to be improved"

Moderately clean, but low rated rooms and beds.

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2.5

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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2.2

"Vibe is not too good"

Vibe is not too good.

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8.6

"Fantastic service"

Friendly service.

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8.1

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great location"

Great location.

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5.6

"Quite clean"

Quite clean.

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2.6

"Room needs to be improved"

Poor rooms and bathrooms.

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2.4

"More comfort would be nice"

Noisy room lacking in comfort.

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