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5ta Avenida No. 455 Nte Entre Calles 8 y 10 , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 581 reviews

heart

7.6

Location

9.0

165 reviews

Breakfast

8.4

89 reviews

Service

8.2

135 reviews

Cleanliness

5.4

43 reviews

Value for money

5.3

48 reviews

Bar and Beverages

4.4

7 reviews

Food

3.8

16 reviews

Comfort

3.3

104 reviews

Room

2.7

175 reviews

Vibe

2.2

49 reviews

WiFi

1.6

34 reviews

100% Verified Real Reviews

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9.0

"Great location"

Well-located, although unfortunately the parking isn't easy. Excellent location with good bars, restaurants, shopping and beaches nearby.

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8.4

"Tasty breakfast"

Great and affordable breakfast.

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8.2

"Fantastic service"

Friendly, professional service, especially in the restaurant, but so-so housekeeping.

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5.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.3

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices.

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4.4

"Bar could improve"

Bar could improve.

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3.8

"Food could be better"

Food and menu are not highly reviewed.

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3.3

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.7

"Room needs to be improved"

Small, poorly maintained rooms with subpar beds and furnishing. Small rooms and poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Room cleanliness is acceptable. Shower can be a problem.

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2.2

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating. Hotel is fairly plain. Entrance area is ok. Good for traveling with friends.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Excellent location close to the beach.

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8.2

"Fantastic service"

Friendly service.

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8.1

"Tasty breakfast"

Tasty breakfast.

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5.4

"Fairly good value for money"

Fairly good value for money.

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3.3

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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2.9

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate.

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1.9

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location.

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8.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.3

"Tasty breakfast"

Tasty breakfast.

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6.5

"Ordinary pool"

Ordinary pool.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.1

"Quite clean"

Room cleanliness is acceptable.

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3.0

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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2.7

"Room needs to be improved"

Moderately clean, but low rated rooms and beds.

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2.1

"Vibe is not too good"

Vibe is not too good.

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8.7

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service.

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8.2

"Tasty breakfast"

Tasty breakfast.

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5.2

"Quite clean"

Quite clean.

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3.1

"More comfort would be nice"

Noisy room lacking in comfort.

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2.8

"Room needs to be improved"

Poor rooms and bathrooms.

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