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Jl. Dewi Sartika (Kartika Plaza) , 80361, Kuta, Indonesia

Review Score

Based on 454 reviews

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6.5

Location

9.3

141 reviews

Service

6.8

143 reviews

Breakfast

5.7

56 reviews

Room

3.4

191 reviews

Cleanliness

3.4

75 reviews

Vibe

2.9

73 reviews

WiFi

1.2

36 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location near the airport. Great nearby restaurants, bars, and shopping right by beach.

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6.8

"Service is adequate"

Friendly but unprofessional service, with complaints about reception and housekeeping staff.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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3.4

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Guests disliked the beds, furniture, minibar, and A/C. Spacious rooms with charming balconies. Shower can be a problem. Average view.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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2.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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7.0

"Best value for money"

Best value for money.

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6.8

"Service is adequate"

Service is average, but very friendly.

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5.6

"Breakfast is average"

Breakfast is average.

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5.0

"Comfortable"

Spacious, acceptably comfortable rooms, but with poor beds and A/C.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.1

"Room needs to be improved"

Poorly maintained and cleaned rooms with substandard A/C. Big but somewhat old rooms, and problems with the beds and bathrooms.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location. Great shopping and the beach nearby.

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7.3

"Best value for money"

Best value for money.

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7.1

"Fantastic service"

Friendly but unprofessional service.

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5.7

"Breakfast is average"

Breakfast is average.

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3.6

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms. Spacious rooms.

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3.3

"Could use a good cleaning"

Rooms could be cleaner.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location.

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8.5

"Great pool"

Great pool.

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7.4

"Best value for money"

Best value for money.

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7.3

"Beautiful beach"

Beautiful beach.

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7.0

"Fantastic service"

Service is average, but very friendly.

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5.6

"Breakfast is average"

Breakfast is average.

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3.6

"Could use a good cleaning"

Could use a good cleaning.

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3.4

"Room needs to be improved"

Spacious, yet somewhat poorly rated rooms.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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