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241 City Road , 3006, South Melbourne, Australia

Review Score

Based on 1147 reviews

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8.2

Wellness Area

10.0

15 reviews

Location

8.9

323 reviews

Room

6.7

412 reviews

Service

6.6

184 reviews

Pool

6.4

38 reviews

Value for money

6.4

80 reviews

Breakfast

5.6

6 reviews

WiFi

3.5

78 reviews

100% Verified Real Reviews

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10.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.9

"Great location"

Good location, close to public transport. Near the city centre and great nearby nightlife. So-so car access and parking.

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6.7

"Room is all right"

Moderately tidy rooms and kitchenettes but furniture and TVs substandard. Large rooms with great views, decent balconies, and so-so beds. Bathrooms are large but with substandard cleaning. Deficient A/C in poorly-maintained rooms. New rooms with exceptional minibars. Shower can be a problem.

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6.6

"Service is adequate"

Okay reception, poor housekeeping, and friendly but unprofessional service. Laundry service can be improved. Great concierge service. Great hotel security.

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6.4

"Ordinary pool"

Ordinary pool.

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6.4

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.6

"Breakfast is average"

Breakfast is average.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Great location"

Great location with good parking availability. Centrally located, close to public transport.

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6.7

"Service is adequate"

Reception and service are alright. Service is welcoming, but housekeeping is not great. Laundry service can be improved.

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6.4

"Ordinary pool"

Ordinary pool.

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6.4

"Room is all right"

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms. Large, new rooms, and great views. Complaints about furnishing, kitchenettes, and A/C.

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6.2

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.6

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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3.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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10.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.6

"Great location"

Near city centre in a great location. So-so car access and parking. Close to public transport.

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6.8

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Poorly-maintained rooms with substandard bathrooms, A/C, and furnishing. Adequate balcony.

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6.7

"Ordinary pool"

Ordinary pool.

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6.4

"Service is adequate"

Friendly service and acceptable reception.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.0

"Great location"

Great location.

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6.7

"Service is adequate"

Service is adequate.

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6.6

"Room is all right"

Rooms are OK with average beds but poor bathrooms. Great view.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.4

"Quite clean"

Room cleanliness is acceptable.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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