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187 CITY ROAD SOUTHBANK , 3006, Southbank, Australia

Review Score

Based on 2368 reviews

heart

8.2

Location

8.8

657 reviews

Room

6.4

946 reviews

Service

5.7

366 reviews

WiFi

3.0

95 reviews

Breakfast

2.0

5 reviews

100% Verified Real Reviews

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8.8

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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6.4

"Room is all right"

Decent kitchenettes and average room cleanliness. Excellent views from big, new rooms with wonderful beds. Substandard furniture with poor A/C, TV's and balconies. Smaller bathrooms, with poorly rated maintenance and minibars. Shower can be a problem.

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5.7

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great. Friendly service, but poorly rated management. Laundry service can be improved. Great hotel security. Concierge service is average. Room service could have been improved. Booking process should be better organized.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.0

"Breakfast can be improved"

Breakfast can be improved.

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8.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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6.3

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.6

"Room is all right"

Rooms are acceptable, if run-down, and some complaints about bathroom cleanliness. Large, new rooms, and great views. People dislike the TVs, A/C, and furniture. Kitchenette is acceptable. Shower can be a problem.

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5.3

"Service is adequate"

Service is average, but very friendly. Complaints about housekeeping and reception. Laundry service can be improved. Room service could have been improved.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Good location, close to public transport. Centrally located, near restaurants, bars, and shopping. Parking is rare.

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6.4

"Room is all right"

Rooms acceptably clean, but needing maintenance, with poor bathrooms. Excellent views from big, new rooms with wonderful beds. Below average furnishing, balconies, and A/C. Kitchenette is acceptable. Shower can be a problem.

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5.7

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.9

"Great location"

Great location, near nice bars and restaurants. Average parking.

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6.4

"Room is all right"

Rooms are OK with average beds but poor bathrooms. Large, new rooms, and great views. Poorly maintained rooms with low quality furniture.

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5.9

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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7.1

"Great amenities"

Nice building.

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7.1

"Rather comfortable"

Rather comfortable.

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6.8

"Room is all right"

Room is all right.

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5.5

"Service is adequate"

Service is adequate.

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