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187 CITY ROAD SOUTHBANK , 3006, Southbank, Australia

Review Score

Based on 2482 reviews

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8.2

Location

8.9

686 reviews

Room

6.7

990 reviews

Service

6.5

389 reviews

Breakfast

5.5

7 reviews

WiFi

3.9

107 reviews

100% Verified Real Reviews

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8.9

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. So-so car access and parking. Parking should be cheaper. Close to business sites.

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6.7

"Room is all right"

Okay beds, new, mostly clean rooms, and great views. Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Small rooms and poorly cleaned bathrooms. Kitchenettes and minibars are as expected. Adequate balcony.

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6.5

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great. Friendly service, but poorly rated management. Laundry service can be improved. Great hotel security. Room service is average. Great concierge service. Booking process should be better organized.

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5.5

"Breakfast is average"

Breakfast is average.

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3.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking.

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7.6

"Great pool"

Great pool.

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6.3

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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6.3

"Room is all right"

Great views from big, updated, and acceptably clean rooms. Poorly maintained rooms with bathrooms that need some cleaning and subpar TVs. Average kitchenettes and beds, but furniture and A/C are not great. Adequate balcony.

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6.1

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception. Laundry service can be improved. Room service is average.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Good location, close to public transport. Near the city centre and great nearby nightlife. Average parking.

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6.7

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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6.7

"Room is all right"

Decently clean rooms with okay balconies and subpar furniture and A/C. Excellent views from big, new rooms with wonderful beds. Small bathrooms and poor room maintenance. Kitchenette is acceptable.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.9

"Great location"

Great location, near nice bars and restaurants. Average parking.

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7.4

"Great amenities"

Nice building.

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6.6

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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6.5

"Room is all right"

Okay beds and poor furnishing in decently clean, poorly-maintained rooms. Large, new rooms, and great views.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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