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187 CITY ROAD SOUTHBANK , 3006, Southbank, Australia

Review Score

Based on 2425 reviews

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8.3

Location

9.0

660 reviews

Pool

7.7

56 reviews

Room

6.3

954 reviews

Service

5.9

346 reviews

WiFi

3.3

71 reviews

Breakfast

0.0

6 reviews

100% Verified Real Reviews

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9.0

"Great location"

Good location, close to public transport. Near city centre with great sightseeing and nearby restaurants. Pricey, inconvenient parking.

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7.7

"Great pool"

Good pool, acceptably clean.

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6.3

"Room is all right"

Moderately tidy rooms and kitchenettes but furniture and TVs substandard. Excellent views from big, new rooms with wonderful beds. Poorly-maintained rooms with inadequate A/C and bad minibars. Small but relatively clean bathrooms. Shower can be a problem. Balcony could be nicer.

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5.9

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great. Friendly service, but poorly rated management. Laundry service can be improved. Room service could have been improved. Great hotel security. Concierge service is average. Booking process should be better organized.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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0.0

"Breakfast can be improved"

Breakfast can be improved.

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8.7

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Average parking.

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7.6

"Great pool"

Great pool.

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5.8

"Room is all right"

Moderately tidy rooms and kitchenettes but furniture and TVs substandard. Large, new rooms, and great views. Beds are fair, although A/C and room maintenance are lacking. Bathrooms are not great, but moderately clean. Shower can be a problem.

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5.2

"Service is adequate"

Service is average, but very friendly. Complaints about housekeeping and reception. Laundry service can be improved. Room service could have been improved.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Good location, close to public transport. Near the city centre and great nearby nightlife. Parking is rare.

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7.7

"Great pool"

Great pool.

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6.6

"Room is all right"

A/C and furnishings are subpar, but rooms are decently clean with okay kitchenettes. Excellent views from big, new rooms with wonderful beds. Subpar balconies in poorly maintained rooms. Shower can be a problem.

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6.1

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Great location"

Great location.

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6.4

"Comfortable"

Large rooms with average comfort and standard beds.

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6.2

"Room is all right"

Okay beds and poor furnishing in decently clean, poorly-maintained rooms. Large, new rooms, and great views.

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5.9

"Service is adequate"

Service is average, but very friendly.

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3.5

"Complaints about WiFi"

Complaints about WiFi.

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9.1

"Great location"

Great location.

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7.1

"Great amenities"

Good amenities and hotel building is acceptable.

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6.8

"Room is all right"

Room is all right.

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6.8

"Comfortable"

Comfortable.

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