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187 CITY ROAD SOUTHBANK , 3006, Southbank, Australia

Review Score

Based on 2463 reviews

heart

8.2

Location

8.9

686 reviews

Room

6.7

985 reviews

Service

6.5

386 reviews

Breakfast

4.6

7 reviews

WiFi

3.9

109 reviews

100% Verified Real Reviews

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8.9

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. So-so car access and parking. Parking should be cheaper. Close to business sites.

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6.7

"Room is all right"

Okay beds, new, mostly clean rooms, and great views. Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Kitchenettes and minibars are as expected. Shower can be a problem. Small rooms and poorly cleaned bathrooms.

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6.5

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great. Friendly service, but poorly rated management. Laundry service can be improved. Great hotel security. Room service is average. Great concierge service. Booking process should be better organized.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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3.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking.

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7.5

"Great pool"

Great pool.

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6.3

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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6.3

"Room is all right"

Great views from big, updated, and acceptably clean rooms. Average kitchenettes and beds, but furniture and A/C are not great. Poorly maintained rooms with bathrooms that need some cleaning and subpar TVs.

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6.1

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception. Laundry service can be improved. Room service is average.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Good location, close to public transport. Centrally located, near restaurants, bars, and shopping. Average parking.

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6.8

"Room is all right"

A/C and furnishings are subpar, but rooms are decently clean with okay kitchenettes. Large rooms with great views, decent balconies, and so-so beds. Small bathrooms and poor room maintenance. New rooms. Shower can be a problem.

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6.7

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.0

"Great location"

Great location, near nice bars and restaurants. Average parking.

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7.3

"Great amenities"

Nice building.

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6.7

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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6.5

"Room is all right"

Rooms are OK with average beds but poor bathrooms. Large, new rooms, and great views. Poorly maintained rooms with low quality furniture.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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