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187 CITY ROAD SOUTHBANK , 3006, Southbank, Australia

Review Score

Based on 2411 reviews

heart

8.2

Location

8.7

671 reviews

Pool

7.4

52 reviews

Room

6.4

963 reviews

Service

5.7

367 reviews

WiFi

3.0

95 reviews

Breakfast

1.4

5 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car. Close to business sites.

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7.4

"Great pool"

Great pool.

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6.4

"Room is all right"

Decent kitchenettes and average room cleanliness. Excellent views from big, new rooms with wonderful beds. Substandard furniture with poor A/C, TV's and balconies. Room need better maintenance, and minibars are not great. Bathrooms are moderately-sized, but substandard. Shower can be a problem.

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5.7

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great. Friendly service, but poorly rated management. Laundry service can be improved. Great hotel security. Concierge service could be more helpful. Room service could have been improved. Booking process should be better organized.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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1.4

"Breakfast can be improved"

Breakfast can be improved.

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8.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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7.4

"Great pool"

Great pool.

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6.4

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.6

"Room is all right"

Rooms acceptably clean, but needing maintenance, with poor bathrooms. Large, new rooms, and great views. Substandard furniture with poor A/C, TV's and balconies. Kitchenette is acceptable. Shower can be a problem.

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5.1

"Service is adequate"

Service is average, but very friendly. Complaints about housekeeping and reception. Laundry service can be improved. Room service could have been improved.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Good location, close to public transport. Centrally located, near restaurants, bars, and shopping. Parking is rare.

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7.3

"Great pool"

Great pool.

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6.5

"Room is all right"

Rooms acceptably clean, but needing maintenance, with poor bathrooms. Excellent views from big, new rooms with wonderful beds. Below average furnishing, balconies, and A/C. Shower can be a problem. Kitchenette is acceptable.

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5.8

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.7

"Great location"

Great location, near nice bars and restaurants. Average parking.

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6.4

"Room is all right"

Rooms are OK with average beds but poor bathrooms. Large, new rooms, and great views. Poorly maintained rooms with low quality furniture.

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5.8

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location.

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7.2

"Rather comfortable"

Rather comfortable.

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7.1

"Great amenities"

Great amenities.

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6.9

"Room is all right"

Room is all right.

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5.5

"Service is adequate"

Service is adequate.

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