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187 CITY ROAD SOUTHBANK , 3006, Southbank, Australia

Review Score

Based on 2476 reviews

heart

8.2

Location

8.8

690 reviews

Pool

7.4

55 reviews

Room

6.6

991 reviews

Service

6.0

376 reviews

Breakfast

2.7

7 reviews

WiFi

2.6

105 reviews

100% Verified Real Reviews

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8.8

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. So-so car access and parking. Parking should be cheaper. Close to business sites.

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7.4

"Great pool"

Great pool.

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6.6

"Room is all right"

Moderately tidy rooms and kitchenettes but furniture and TVs substandard. Large, new rooms, and great views. The bathrooms, A/C, and minibars are problems, with insufficient maintenance. Shower can be a problem.

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6.0

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great. Friendly service, but poorly rated management. Laundry service can be improved. Great hotel security. Concierge service could be more helpful. Room service could have been improved. Booking process should be better organized.

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2.7

"Breakfast can be improved"

Breakfast can be improved.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.5

"Great location"

Good location, close to public transport. Near city centre with great sightseeing and nearby restaurants. Decent, but pricey, parking.

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7.4

"Great pool"

Great pool.

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6.3

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.9

"Room is all right"

Rooms are acceptable, if run-down, and some complaints about bathroom cleanliness. Large, new rooms, and great views. People dislike the TVs, A/C, and furniture. Kitchenette is acceptable. Shower can be a problem.

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5.4

"Service is adequate"

Service is average, but very friendly. Complaints about housekeeping and reception. Laundry service can be improved. Room service could have been improved.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Good location, close to public transport. Near the city centre and great nearby nightlife. Average parking.

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7.4

"Great pool"

Great pool.

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6.6

"Room is all right"

Somewhat clean rooms with average balconies, yet lovely views. Big new rooms with wonderful beds. Rooms are lacking in maintenance, with subpar A/C and furnishing. Bathrooms are moderately-sized, but substandard. Kitchenette is acceptable. Shower can be a problem.

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6.2

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Great location, near nice bars and restaurants. Average parking.

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6.5

"Room is all right"

Rooms are OK with average beds but poor bathrooms. Large, new rooms, and great views. Poorly maintained rooms with low quality furniture.

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6.1

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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7.1

"Great room"

Great room.

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