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16 Jalan Imbi, 55100, Kuala Lumpur, Malaysia

Review Score

Based on 2197 reviews

heart

8.2

Location

8.9

611 reviews

Service

8.2

495 reviews

Cleanliness

7.6

275 reviews

Room

7.3

709 reviews

Breakfast

6.0

219 reviews

WiFi

6.0

50 reviews

Pool

4.4

70 reviews

Wellness Area

2.9

24 reviews

Bar and Beverages

1.0

5 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is a hassle. Close to public transport and the train. Affordable parking.

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8.2

"Fantastic service"

Service is professional and friendly. Average management, reception and housekeeping. Room service is average. Great concierge service.

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7.6

"Clean"

Clean hotel facilities. Clean rooms. Bathrooms and pool area are inadequately clean.

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7.3

"Great room"

Rooms are large and clean with great beds and reasonable views. Small rooms and poorly cleaned bathrooms. Acceptably maintained rooms with okay furniture. A/C and TV are subpar. Shower can be a problem.

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6.0

"Breakfast is average"

Breakfast is average.

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6.0

"Regular internet service"

Average wifi quality. Internet is affordable.

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4.4

"Pool should be renewed"

Pool in need of cleaning.

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2.9

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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1.0

"Bar could improve"

Bar could improve.

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8.7

"Great location"

Good location with shopping nearby but poor access to parking.

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8.5

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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7.7

"Clean"

Rooms are clean, but bathrooms are not.

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7.7

"Great room"

Big, brand-new, and spotless rooms with awesome beds. Average views and relatively well-kept rooms. Bathrooms have cleanliness issues and A/C is lacking.

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6.1

"Breakfast is average"

Breakfast is average.

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6.1

"Regular internet service"

Average wifi quality.

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4.0

"Pool should be renewed"

Pool should be renewed.

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8.8

"Great location"

Good location with shopping nearby but poor access to parking.

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8.7

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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8.5

"Best value for money"

Best value for money.

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7.8

"Clean"

Clean hotel facilities. Clean rooms.

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7.5

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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7.2

"Great room"

Large, tidy rooms with comfy beds, yet poor bathrooms. Average rooms with okay maintenance. TV needs to be updated. Shower can be a problem.

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6.3

"Breakfast is average"

Breakfast is average.

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6.0

"Regular internet service"

Average wifi quality.

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4.7

"Pool should be renewed"

Pool should be renewed.

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9.2

"Great location"

Great location near lots of shopping.

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8.0

"Fantastic service"

Friendly service.

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7.9

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.2

"Clean"

Rooms are clean, but bathrooms are not.

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7.2

"Great room"

Spacious, tidy rooms with excellent beds. Bathroom needs cleaning.

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6.1

"Breakfast is average"

Breakfast is average.

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5.9

"Regular internet service"

Average wifi quality.

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9.0

"Great location"

Great location near lots of shopping.

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8.7

"Best value for money"

Best value for money.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.5

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.4

"Clean"

Clean rooms.

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7.3

"Great room"

Large, clean rooms with excellent beds.

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6.0

"Breakfast is average"

Breakfast is average.

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