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16 Jalan Imbi, 55100, Kuala Lumpur, Malaysia

Review Score

Based on 4655 reviews

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8.3

Location

9.0

1095 reviews

Vibe

7.8

265 reviews

WiFi

7.4

80 reviews

Service

7.2

966 reviews

Room

7.0

1286 reviews

Breakfast

6.7

511 reviews

Pool

4.8

110 reviews

Bar and Beverages

4.3

5 reviews

Wellness Area

2.3

56 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is a hassle. Close to public transport. Affordable parking. Medium distance to train station.

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7.8

"Awesome vibe"

Awesome vibe. Relatively modern hotel. Friendly atmosphere. Stylish hotel. Entrance area is not particularly attractive. Good choice for a city trip. Good for business people.

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7.4

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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7.2

"Fantastic service"

Reception and restaurant service are not great, but is friendly. So-so management, housekeeping, and service professionalism. Room service is average. Great concierge service. Booking process should be better organized. Hotel security is ok.

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7.0

"Great room"

Great room. Okay beds and acceptably clean rooms, but poor TV's and furniture. Small but relatively clean bathrooms. Poorly-maintained rooms with inadequate A/C and bad minibars. Decent views from okay rooms. Shower can be a problem.

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6.7

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.8

"Pool should be renewed"

Pool in need of cleaning.

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4.3

"Bar could improve"

Bar could improve.

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2.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.0

"Great location"

Good location with shopping nearby but poor access to parking.

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8.0

"Fantastic service"

Service is welcoming but the reception is subpar.

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7.0

"Delicious food"

Delicious food.

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6.6

"Breakfast is average"

Breakfast is average.

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6.6

"Room is all right"

Decent beds and views, and clean enough rooms. Rooms needing maintenance, with bad bathrooms and A/C.

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5.7

"Regular internet service"

Regular internet service.

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4.3

"Pool should be renewed"

Pool should be renewed.

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8.9

"Great location"

Good location with shopping nearby but poor access to parking.

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8.2

"Best value for money"

Best value for money.

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7.5

"Fantastic service"

Friendly service.

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6.8

"Breakfast is average"

Breakfast is average.

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6.5

"Comfortable"

Noisy but acceptably comfortable rooms with okay beds.

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6.2

"Room is all right"

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

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5.6

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.0

"Ordinary pool"

Ordinary pool.

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9.2

"Great location"

Great location near lots of shopping.

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8.4

"Best value for money"

Best value for money.

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7.0

"Fantastic service"

Good service, besides the somewhat unprofessional reception.

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6.8

"Room is all right"

Room cleanliness is acceptable.

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6.6

"Breakfast is average"

Breakfast is average.

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9.1

"Great location"

Great location.

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8.3

"Best value for money"

Best value for money.

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7.0

"Rather comfortable"

Spacious, comfortable room with acceptable beds.

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6.9

"Service is adequate"

Service is average, but very friendly.

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6.8

"Breakfast is average"

Breakfast is average.

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6.5

"Room is all right"

Large, reasonably clean rooms and comfortable beds.

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6.3

"Quite clean"

Room cleanliness is acceptable.

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5.3

"Ordinary amenities"

Average hotel building.

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