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16 Jalan Imbi, 55100, Kuala Lumpur, Malaysia

Review Score

Based on 2712 reviews

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8.2

Location

9.0

731 reviews

Service

7.4

602 reviews

Breakfast

7.1

284 reviews

Cleanliness

7.0

330 reviews

Vibe

6.8

185 reviews

Room

6.6

837 reviews

WiFi

3.7

64 reviews

Pool

3.1

81 reviews

Wellness Area

1.4

32 reviews

Bar and Beverages

0.0

5 reviews

100% Verified Real Reviews

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9.0

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is a hassle. Affordable parking.

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7.4

"Fantastic service"

Friendly service, but poorly rated management. Service, housekeeping and reception are all fine. Room service is average. Great concierge service. Hotel security can be an issue. Good shuttle service.

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7.1

"Tasty breakfast"

Tasty breakfast.

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7.0

"Clean"

Clean hotel facilities. Clean rooms. Bathrooms and pool area are inadequately clean.

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6.8

"Decent vibe"

OK vibe and a friendly atmosphere. Relatively modern hotel. Stylish hotel. Entrance area is not particularly attractive. Luxurious Hotel. Good choice for a city trip. Good for business people.

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6.6

"Room is all right"

Beds and room-maintenance are OK, but A/C is lacking. Modern, tidy rooms. Small rooms and poorly cleaned bathrooms. Views and furnishings are standard. TV's and minibars are poor. Shower can be a problem.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.1

"Pool should be renewed"

Pool in need of cleaning.

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1.4

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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0.0

"Bar could improve"

Bar could improve.

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8.6

"Great location"

Good location with shopping nearby but poor access to parking.

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8.3

"Fantastic service"

Friendly and moderately professional service, with okay reception and excellent housekeeping.

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7.0

"Tasty breakfast"

Breakfast is average.

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6.6

"Room is all right"

Rooms are quite clean with standard beds but poorly-maintained with dirty bathrooms. Big, new rooms. Poor A/C and no views to speak of.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Pool should be renewed"

Pool should be renewed.

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8.9

"Great location"

Good location with shopping nearby but poor access to parking.

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7.9

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.1

"Tasty breakfast"

Tasty breakfast.

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7.0

"Rather comfortable"

Large, comfortable rooms. Average beds and loud rooms.

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6.3

"Room is all right"

Large, clean, and decently-maintained rooms with acceptable beds. Subpar TVs and bathrooms. Shower can be a problem.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Great location near lots of shopping.

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7.5

"Fantastic service"

Service is welcoming but the reception is subpar.

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7.2

"Clean"

Clean rooms.

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7.0

"Awesome vibe"

OK vibe and a friendly atmosphere. Relatively modern hotel.

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6.9

"Breakfast is average"

Breakfast is average.

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6.7

"Room is all right"

Clean, spacious rooms with okay maintenance.

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9.2

"Great location"

Great location near lots of shopping.

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7.6

"Rather comfortable"

Spacious, comfortable room with acceptable beds.

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7.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.9

"Room is all right"

Beds, room cleanliness and maintenance are alright. Spacious rooms. Bathroom needs cleaning.

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6.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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