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16 Jalan Imbi, 55100, Kuala Lumpur, Malaysia

Review Score

Based on 4059 reviews

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8.2

Location

9.0

816 reviews

Value for money

8.8

216 reviews

Service

7.6

695 reviews

Cleanliness

7.2

375 reviews

Breakfast

6.7

352 reviews

Room

6.5

930 reviews

Pool

4.3

88 reviews

WiFi

3.9

68 reviews

Wellness Area

1.2

38 reviews

Bar and Beverages

0.0

6 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Parking is rare. Close to public transport. Affordable parking. Train station is a bit far.

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8.8

"Best value for money"

Best value for money. Food and breakfast are well-priced. Free internet.

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7.6

"Fantastic service"

Friendly service, but poorly rated management. Service, housekeeping and reception are all fine. Room service is perfect. Booking process should be better organized. Hotel security can be an issue.

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7.2

"Clean"

Clean hotel facilities. Decently clean rooms and bathrooms. Pool in need of cleaning.

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6.7

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.5

"Room is all right"

Okay beds, and room cleanliness and condition are acceptable. Small but relatively clean bathrooms. Poorly maintained rooms with subpar furnishing and minibars. No views, TV's and A/C substandard. Shower can be a problem.

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4.3

"Pool should be renewed"

Pool in need of cleaning.

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3.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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1.2

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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0.0

"Bar could improve"

Bar could improve.

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8.8

"Great location"

Good location with shopping nearby but poor access to parking.

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7.9

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.4

"Clean"

Clean rooms.

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6.7

"Room is all right"

Average rooms with standard beds. Large, clean rooms with large bathrooms, but somewhat worn. Poor A/C and no views to speak of.

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6.2

"Breakfast is average"

Breakfast is average.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Pool should be renewed"

Pool should be renewed.

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8.8

"Best value for money"

Best value for money.

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8.5

"Great location"

Good location with shopping nearby but poor access to parking.

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7.8

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.8

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.7

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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6.0

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Rooms needing maintenance, with poorly reviewed bathrooms and TV's. Shower can be a problem.

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4.5

"Pool should be renewed"

Pool should be renewed.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location near lots of shopping.

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9.0

"Best value for money"

Best value for money.

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7.8

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.4

"Clean"

Clean rooms.

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7.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Relatively modern hotel.

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6.7

"Room is all right"

Decent, large, and clean rooms.

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6.6

"Breakfast is average"

Breakfast is average.

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9.1

"Great location"

Great location near lots of shopping.

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8.9

"Best value for money"

Best value for money.

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7.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.5

"Rather comfortable"

Spacious, comfortable room with acceptable beds.

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7.3

"Clean"

Clean rooms.

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6.9

"Room is all right"

Average rooms with standard beds. Large, clean rooms with complaints about bathrooms.

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6.8

"Breakfast is average"

Breakfast is average.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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