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Albany St, NW1 3UP, London, United Kingdom

Review Score

Based on 3108 reviews

heart

8.3

Location

9.5

595 reviews

Breakfast

8.4

383 reviews

Service

7.9

780 reviews

Amenities

5.8

149 reviews

WiFi

5.8

40 reviews

Room

5.1

852 reviews

Value for money

4.9

163 reviews

Comfort

4.1

539 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Close to public transport and the train. Easy car access but inadequate parking. Near the city centre and great nearby nightlife.

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8.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.9

"Fantastic service"

Friendly service, but substandard housekeeping and reception. Great, professional bar service. Decent waitstaff and management. Booking process should be better organized. Concierge service is average.

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5.8

"Ordinary amenities"

Mediocre building with old facilities. Great hotel grounds with a beautiful entrance area. Architecture not so nice. Elevator in need of updating.

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5.8

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.1

"Room is all right"

Relatively tidy rooms with acceptable TV's, but poor A/C and furniture. Rooms have maintenance, size, and updating issues, with poor minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.9

"Value for money could be better"

Value for money could be better. High priced breakfast. Normally priced food. Beverages could be cheaper.

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4.1

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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9.6

"Great location"

Good location, close to public transport.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Friendly, professional service, though reception is subpar.

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8.1

"Bar is awesome"

Bar is awesome.

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4.9

"Value for money could be better"

Value for money could be better.

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4.7

"Room needs to be improved"

Small rooms and bathrooms with poor maintenance. Awesome beds, and reasonably clean rooms.

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4.3

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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3.1

"Complaints about WiFi"

Complaints about WiFi.

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9.4

"Great location"

Good location, close to public transport.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Service staff are great but the reception is lacking.

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5.3

"Fairly good value for money"

Fairly good value for money.

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4.4

"Room needs to be improved"

Small, poorly maintained, but mostly clean rooms and bathrooms.

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3.8

"More comfort would be nice"

Small suites with problems of comfort and noise.

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9.4

"Great location"

Great location.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Service is professional and friendly.

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4.8

"Value for money could be better"

Value for money could be better.

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4.4

"Room needs to be improved"

Poor maintenance and small rooms and bathrooms. Comfortable beds.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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3.9

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort.

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9.6

"Great location"

Great location.

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7.7

"Fantastic service"

Fantastic service.

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4.0

"Room needs to be improved"

Rooms are small and bathrooms were inadequate but beds are alright.

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3.7

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

Photos from travellers