cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Steindamm 51, 20099, Hamburg, Germany

Review Score

Based on 1049 reviews

heart

5.4

Location

7.9

289 reviews

Service

6.9

225 reviews

Breakfast

5.8

270 reviews

WiFi

5.0

19 reviews

Food

3.6

55 reviews

Comfort

3.0

211 reviews

Amenities

2.8

37 reviews

Room

2.2

416 reviews

Vibe

2.1

86 reviews

Cleanliness

1.9

211 reviews

100% Verified Real Reviews

grey circle

7.9

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Parking is average, and car access is inconvenient.

grey circle

6.9

"Service is adequate"

Poor restaurant service and housekeeping, but professional enough service overall. Friendly service and great reception.

grey circle

5.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

grey circle

5.0

"Regular internet service"

Regular internet service.

grey circle

3.6

"Food could be better"

Complaints about dining experience with subpar desserts & fruits. Unappetizing pork dishes and side dishes.

grey circle

3.0

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

grey circle

2.8

"Amenities are not the best"

Uninspiring buildings and a so-so entrance area. Elevator in need of updating.

grey circle

2.2

"Room needs to be improved"

Small, outdated rooms with okay beds but cleanliness issues. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

grey circle

2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel is fairly plain. Entrance area is ok.

grey circle

1.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

7.5

"Great location"

Great location, close to the train station. Accessibility by car can be a challenge.

grey circle

6.6

"Service is adequate"

Service is adequate. Efficient, friendly service with a nice reception.

grey circle

5.7

"Breakfast is average"

Breakfast is average.

grey circle

4.6

"Complaints about WiFi"

Complaints about WiFi.

grey circle

3.9

"Food could be better"

Food could be better.

grey circle

3.0

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

grey circle

2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

grey circle

2.4

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Beds are standard, but furnishings and room maintenance are lacking. Shower can be a problem.

grey circle

2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

1.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

grey circle

7.7

"Great location"

Great location, close to the train station. Average parking.

grey circle

7.2

"Fantastic service"

Friendly service.

grey circle

6.2

"Breakfast is average"

Breakfast is average.

grey circle

2.5

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

grey circle

1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

1.7

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Out-dated rooms with unsightly furniture, poorly cleaned bathrooms and substandard beds. Shower can be a problem.

grey circle

1.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

grey circle

8.1

"Great location"

Great location, close to the train station.

grey circle

7.0

"Fantastic service"

Service is average, but very friendly.

grey circle

6.9

"Fairly good value for money"

Fairly good value for money.

grey circle

5.9

"Breakfast is average"

Breakfast is average.

grey circle

3.1

"More comfort would be nice"

Small and uncomfortable rooms.

grey circle

2.1

"Room needs to be improved"

Guests complain about room size, bathrooms, and maintenance.

grey circle

2.0

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

8.0

"Great location"

Great location, close to the train station.

grey circle

7.0

"Fantastic service"

Friendly service.

grey circle

6.7

"Fairly good value for money"

Fairly good value for money.

grey circle

6.0

"Breakfast is average"

Breakfast is average.

grey circle

3.2

"More comfort would be nice"

More comfort would be nice.

grey circle

2.7

"Room needs to be improved"

Poor maintenance in rooms and bathrooms.

Upload your photos

Browse Mercedes traveller photo gallery

Photos from travellers