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No.100 Gongkang Road, Gongshu District, 310000, Hangzhou, China

Review Score

Based on 14631 reviews

heart

9.4

Bar and Beverages

10.0

18 reviews

Location

9.5

6769 reviews

Cleanliness

9.3

1190 reviews

Service

8.8

3098 reviews

Food

8.6

1046 reviews

Breakfast

7.8

1074 reviews

Room

7.4

4605 reviews

Comfort

5.2

1764 reviews

WiFi

2.7

58 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Bar is awesome.

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9.5

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Near to public transport and the airport.

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9.3

"Clean"

Clean rooms and bathrooms. Clean hotel facilities. Dining area is relatively clean.

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8.8

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Great concierge service.

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8.6

"Delicious food"

Nice, affordable dining, with good snacks. Great pizza and desserts. Dining area is relatively clean.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.4

"Great room"

Tidy rooms and great minibars. Inadequate A/C and TVs in small rooms. Wonderful beds and great balconies with good views, but mediocre furniture. Clean, reasonable sized, bathrooms. Rooms are older and poorly maintained, but kitchenettes are OK. Great shower.

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5.2

"Comfortable"

Comfortable enough, with reasonable noise levels and superb beds. Rooms are small with average sized bathrooms and inadequate A/C.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Near to public transport and the airport.

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9.3

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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8.8

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Great concierge service.

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8.7

"Delicious food"

Great dining with affordable prices, great desserts, and lovely snacks.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Great room"

Clean rooms, great balconies and views, and nice furniture. Rooms could be larger. Clean, reasonable sized, bathrooms. Beds and kitchenettes are so-so. Outdated badly kept up rooms with inadequate televisions and air conditioners. Great shower.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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10.0

"Bar is awesome"

Bar is awesome.

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9.6

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Near to public transport and the airport.

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9.3

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.6

"Fantastic service"

Great, friendly housekeeping. Professional service, management and reception.

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8.5

"Delicious food"

Well-priced and good food with great desserts.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.4

"Great room"

Rooms are spotless with comfy beds. Poorly-maintained, small, old rooms with inadequate A/C. Impressive bathroom. Rooms have average kitchenettes and furniture. Bathrooms clean enough and adequately sized. Great shower.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Near to public transport and the airport.

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9.3

"Clean"

Clean hotel facilities. Clean rooms.

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8.7

"Fantastic service"

Great, friendly housekeeping. Professional service, management and reception.

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8.4

"Delicious food"

Affordable restaurant with great food, especially the desserts and snacks.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.2

"Great room"

Outdated, but clean, rooms with good views and nice beds. Small, poorly-maintained rooms with inadequate A/C. Excellent, average sized bathrooms. Rooms have average kitchenettes and furniture.

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7.1

"Great amenities"

Amenities are nice, but the entrance area is less so.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location. Good car accessibility, and close to public transport. Central location with great sightseeing, dining out and shopping.

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9.4

"Clean"

Clean hotel facilities. Clean rooms.

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.4

"Delicious food"

Food is great, especially the desserts.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.2

"Great room"

Great beds and views in clean rooms with okay kitchenettes. Older, small rooms with inadequate A/C. Bathrooms are impressive, as is the furniture.

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