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Corner Ann and Roma Streets , 4000, Brisbane, Australia

Review Score

Based on 7360 reviews

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8.1

Location

9.0

1361 reviews

Service

8.6

2597 reviews

Breakfast

7.8

557 reviews

WiFi

6.4

138 reviews

Room

6.2

2528 reviews

Value for money

5.6

689 reviews

Amenities

5.2

504 reviews

Comfort

5.1

871 reviews

Pool

1.6

204 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service is average. Booking process is sufficient. Great valet service. Recreation staff is nice. Good shuttle service.

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7.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.4

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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6.2

"Room is all right"

Bad furniture, with decent beds and views and acceptable cleanliness. Small rooms and poorly cleaned bathrooms. Small, old rooms with deficient A/C and minibars. Poorly-maintained rooms with bad TV's and kitchenettes. Shower can be a problem.

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5.6

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Internet is affordable. Food is a bit overpriced. Affordable beverage prices.

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5.2

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities. Elevator in need of updating. Good meeting & event facilities. Unspectacular architecture. Great hotel grounds and outdoor sports facilities. Adequate terrace. Handicap accessible facilities can be a problem.

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5.1

"Comfortable"

Beds are decent and generally comfortable. Small rooms and bathrooms, with insufficient A/C and too much noise.

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1.6

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Great location, close to the train station. Near to the city centre with good shopping options nearby. Pricey, inconvenient parking.

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Room service is average. Great concierge service. Average restaurant service.

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7.6

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.8

"Room is all right"

Decent rooms with passable beds, but badly kept up. Clean rooms, though small and old with lacking views. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Shower can be a problem.

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5.5

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Internet is affordable.

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4.9

"Amenities are not the best"

Uninspiring buildings and a so-so entrance area. Elevator in need of updating. Good meeting & event facilities.

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4.9

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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4.7

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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1.5

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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9.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Average restaurant service. Smooth booking process.

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8.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.9

"Room is all right"

Rooms adequately-sized with alright beds and some views. Tidy rooms, but in need of better maintenance. Small rooms and poorly cleaned bathrooms. Old rooms with poor furniture and TV's. Shower can be a problem.

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6.1

"Comfortable"

Mediocre comfort, room sizes and beds. A bit too noisy and some complaints about the size of the bathrooms.

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5.8

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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1.6

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Great location. Accessible by car, but parking is costly. Near downtown with great sightseeing and shopping.

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Booking process is sufficient. Average restaurant service.

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7.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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5.8

"Room is all right"

Rooms are decent, with OK beds and views, and some complaints about A/C. Rooms are small, old and lacking maintenance, and bathrooms are badly cleaned. Shower can be a problem.

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5.7

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Internet is affordable.

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5.2

"Ordinary amenities"

Average hotel building.

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4.7

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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1.7

"Pool should be renewed"

Pool should be renewed.

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9.3

"Great location"

Great location near lots of shopping. Train station is close.

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9.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Room service is average. Great concierge service.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.3

"Great room"

Great room. Rooms are small, old and lacking maintenance, and bathrooms are badly cleaned. Average beds. Shower can be a problem.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.8

"Comfortable"

Beds are decent and generally comfortable. Small rooms with some noise issues.

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5.2

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.7

"Complaints about WiFi"

Complaints about WiFi.

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1.5

"Pool should be renewed"

Pool should be renewed.

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