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85-87 North Quay , 4000, Brisbane, Australia

Review Score

Based on 6180 reviews

heart

7.9

Service

8.4

2112 reviews

Location

7.9

1099 reviews

Breakfast

7.7

634 reviews

Room

7.1

2284 reviews

WiFi

5.7

128 reviews

Value for money

5.3

487 reviews

Comfort

4.8

676 reviews

Amenities

3.6

537 reviews

100% Verified Real Reviews

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8.4

"Fantastic service"

Restaurant service is friendly and professional. Great service at reception, bar, and housekeeping. Room service is average. Booking process is sufficient. Concierge service could be more helpful. Recreation staff is ok. Hotel security can be an issue.

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7.9

"Great location"

Great location. Accessible by car, but parking is costly. Near downtown with great sightseeing and shopping. Close to public transport and the train.

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7.7

"Tasty breakfast"

Great and affordable breakfast.

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7.1

"Great room"

Clean rooms with great views and decent beds. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with bad TV's and kitchenettes. Old, cramped rooms with poor minibars. Below average furnishing, balconies, and A/C. Shower can be a problem.

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5.7

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.3

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Fair breakfast prices. Food is a bit overpriced.

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4.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.6

"Amenities are not the best"

Generally old facilities, although conference area was good. Elevator in need of updating. Poorly reviewed entrance area and poor handicap accessibility. Unspectacular architecture.

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7.9

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Room service is average.

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7.4

"Tasty breakfast"

Great and affordable breakfast.

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7.3

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to the city centre with good shopping options nearby.

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6.8

"Room is all right"

Mediocre, small rooms and beds with badly rated bathrooms. Rooms are outdated and poorly maintained, but clean with pleasant views. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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5.1

"Comfortable"

Beds are decent and generally comfortable. Small, noisy rooms with poor A/C.

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5.1

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Fair breakfast prices. Internet is affordable.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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2.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Good meeting & event facilities.

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9.0

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Room service is perfect.

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8.4

"Great location"

Great location. Pricey, inconvenient parking. Near downtown with great sightseeing and shopping.

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7.7

"Tasty breakfast"

Great and affordable breakfast.

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7.6

"Great room"

Clean rooms with great views and decent beds. Untidy bathrooms and bad A/C, minibar and furniture. Small, outdated rooms in need of better maintenance. Shower can be a problem.

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5.4

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices. Internet is affordable.

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4.6

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.7

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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8.1

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Room service is average.

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8.0

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great location"

Great location near lots of shopping. Pricey, inconvenient parking.

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7.2

"Great room"

Clean rooms with great views and decent beds. Small rooms with below average bathrooms and poor maintenance. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

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5.6

"Fairly good value for money"

Fairly good value for money.

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4.9

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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4.3

"Pool should be renewed"

Pool should be renewed.

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4.1

"Complaints about WiFi"

Complaints about WiFi.

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3.1

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Room service is perfect.

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8.5

"Great location"

Great location.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great room"

Clean, decently-sized rooms with average beds and lovely views. Rooms in need of maintenance, with poorly rated bathrooms and furniture.

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6.0

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.1

"Comfortable"

Mediocre comfort, room sizes and beds.

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3.9

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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