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Hôtel Mercure Carcassonne Porte de la Cite

  • hotel stars
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18 rue Camille Saint-Saens , 11000, Carcassonne, France

Review score

Based on 1319 hotel review

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8.4

Location

9.6

377 reviews

Cleanliness

8.8

60 reviews

Service

7.7

221 reviews

Breakfast

7.5

180 reviews

Value for money

6.7

139 reviews

Room

5.8

346 reviews

Comfort

5.2

207 reviews

WiFi

4.3

19 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Near to downtown with good options for sightseeing. Parking is good and affordable.

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8.8

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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7.7

"Fantastic service"

Friendly service with great reception but subpar housekeeping. Service is quite professional and decent in the restaurant.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.7

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food.

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5.8

"Room is all right"

Decent rooms with passable beds, but badly kept up. Rooms are small, with poor quality furniture, minibars and A/C. Tidy rooms with excellent TVs and marvelous views. Bathrooms clean enough and adequately sized. Shower was ok.

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5.2

"Comfortable"

Adequately comfortable, quiet rooms with okay beds. Rooms are small with average sized bathrooms and inadequate A/C.

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4.3

"WiFi system needs upgrading"

WiFi system needs upgrading.

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9.6

"Great location"

Great location. Parking is good and affordable. Near to downtown with good options for sightseeing.

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8.8

"Clean"

Clean rooms.

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7.8

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.7

"Fairly good value for money"

Fairly good value for money.

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5.5

"Room is all right"

Decent beds and rooms, great views. Outdated, small rooms with poor minibars and furniture. Acceptable rooms with small bathrooms. Tidy rooms with great TV's. Shower was ok.

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5.0

"Comfortable"

Adequately comfortable, quiet rooms with okay beds. Rooms and bathrooms are small.

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3.8

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.7

"Great location"

Great location. Parking is good and affordable. Near to downtown with good options for sightseeing.

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8.1

"Great pool"

Great pool.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.3

"Fantastic service"

Friendly, acceptably professional service.

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6.3

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay. Small and poorly maintained rooms.

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6.2

"Fairly good value for money"

Fairly good value for money.

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5.6

"Comfortable"

Beds are decent and generally comfortable. Quiet, but small, rooms.

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4.2

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.7

"Great location"

Near city centre in a great location.

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7.8

"Fantastic service"

Friendly service.

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5.5

"Room is all right"

Room is all right.

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