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3 Rue des Chênes Emeraude , 95000, Cergy, France

Review Score

Based on 1003 reviews

heart

7.2

Service

7.6

186 reviews

Comfort

5.8

170 reviews

Vibe

5.7

54 reviews

Room

5.0

295 reviews

Location

5.0

75 reviews

Amenities

4.3

29 reviews

Cleanliness

4.2

80 reviews

Breakfast

4.0

99 reviews

Value for money

3.8

62 reviews

Food

3.5

50 reviews

WiFi

2.3

16 reviews

Bar and Beverages

2.0

5 reviews

100% Verified Real Reviews

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7.6

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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5.8

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. Small bathrooms and inadequate A/C.

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5.7

"Decent vibe"

Decent vibe. Relatively modern hotel. Stylish hotel. Entrance area is not particularly attractive. Good for business people. Good choice for a city trip. Suitable for solo travelers.

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5.0

"Room is all right"

Poorly maintained and cleaned rooms, with substandard furnishing and A/C. Rooms are decent size and age, and have adequate beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Acceptable minibar. Nice TV.

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5.0

"Location is ok"

Location is ok. Pricey, inconvenient parking.

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4.3

"Amenities are not the best"

Low rated buildings and entrance area, with slightly outdated facilities. Unspectacular architecture.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.0

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.8

"Value for money could be better"

Value for money could be better. High priced breakfast.

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3.5

"Food could be better"

Food could be better. So-so menu, and side dishes are wanting.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.0

"Bar could improve"

Bar could improve.

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7.2

"Fantastic service"

Great service, especially at reception.

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6.2

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.2

"Room is all right"

Average-sized rooms with alright beds. Inadequately cleaned and maintained rooms and bathrooms.

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5.2

"Location is ok"

Location is ok.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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3.1

"Food could be better"

Food could be better. Bad side dishes.

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7.2

"Fantastic service"

Great service, especially at reception.

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5.8

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. Bathroom could be bigger.

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5.6

"Decent vibe"

Decent vibe.

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5.0

"Location is ok"

Location is ok.

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4.8

"Room needs to be improved"

Poorly cleaned rooms with uncomfortable furniture. Acceptable beds and reasonably-sized room but small bathrooms.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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4.1

"Breakfast can be improved"

Breakfast can be improved.

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4.1

"Value for money could be better"

Value for money could be better.

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7.8

"Fantastic service"

Fantastic service.

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5.9

"Decent vibe"

Decent vibe.

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5.6

"Comfortable"

Beds are decent and generally comfortable.

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4.7

"Room needs to be improved"

Rooms are subpar, but beds are decent.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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7.2

"Fantastic service"

Fantastic service.

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5.1

"Comfortable"

Comfortable enough with an average noise level.

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4.8

"Location is inconvenient"

Location is inconvenient.

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4.4

"Room needs to be improved"

Room needs to be improved.

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3.6

"Breakfast can be improved"

Breakfast can be improved.

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